Parts and Service Technician

We are seeking a detail-orientedParts and Service Technicianto support our service operations and inventory control. This hybrid role combines hands-on diagnostics and repair of medical devices with inventory management responsibilities to ensure service efficiency and inventory compliance.

This is a full-time, in-office position based in Long Beach, CA and requires on-site presence five days a week.

Schedule: Monday - Friday, 6:30 AM to 3:00 PM

Key Responsibilities:

• Analyze RMA logs in NetSuite to determine device issues and status.

• Troubleshoot, test, and replicate device-related concerns.

• Perform refurbishment, assembly, testing, and packaging of devices.

• Request and verify parts for accuracy, damage, and quantity.

• Receive part request forms, pick listed parts, and issue them to technicians while maintaining inventory accuracy.

• Coordinate with warehouse and production control teams to reconcile parts inventory and support timely work order closure.

• Conduct weekly cycle counts for high-use parts and monthly counts for lower-use items.

• Store parts and materials in designated bins, drawers, and racks with proper labeling.

• Maintain accurate records of part usage and inventory transactions.

• Perform other duties as assigned.

Qualifications:

Required:

• Associate degree or 2 years of directly related repair experience.

• Strong computer skills, including proficiency in Microsoft Office (Word, Excel, Outlook).

• Ability to read and interpret technical drawings and procedures.

• Strong mechanical aptitude and manual dexterity.

• Effective verbal and written communication skills

Preferred:

• Experience with ERP systems such as NetSuite or Oracle.

We mean it when we say you’ll LOVE this role.

Hourly Pay Rage: $22.00 - $26.00/ hourly + bonus

An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Hydrafacial's total rewards package for our employees. Other rewards may include annual bonuses, long-term incentives based on level, paid time off, and region-specific benefits. Come grow and GLOW with us!

What else can you expect with Hydrafacial?
PERKS! Benefits include: Medical insurance, dental insurance, vision insurance, FSAs, HSAs, accident insurance, pet insurance, company-paid life and AD&D insurance, company-paid long-term and short-term disability insurance, 401(k) with employer match, paid time off (PTO), and paid holidays.

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