Deployment Strategist

Who we are:

Our name is inspired by Theodore Roosevelt’s ‘Citizenship in a Republic’ speech, which pays homage to the ‘(hu)man in the Arena’. To us, entering the Arena means committing oneself fully and accepting the risk of failure in the pursuit of an audacious, worthy cause.

What we do:

Our collective future is being built in the physical world, but the builders of tomorrow’s technology can no longer rely on yesterday’s tools. At Arena, we’re building the world’s first AI industrial engineer designed to solve the most complex hardware and manufacturing challenges. Our product, Atlas, is built with an understanding of the behavior of physical systems, powered by a superior knowledge of core domains of physics. Paired with its ability to reason about multimodal industrial data, Atlas can test, debug, optimize, and repair physical systems and products in the real world. Arena is already trusted by some of the most advanced industrial companies in the world (AMD, Bausch & Lomb), and we're rapidly already scaling into the defense, automotive, and aerospace industries, and we’re just getting started.

About the role: 

As a Deployment Strategist, you will own the success of an Atlas deployment from end to end—from use case identification and workflow mapping to new feature development that accelerate hardware innovation.

Working on fast timelines, you'll collaborate closely with customers, users, and Arena's engineering, and GTM teams to successfully deploy Atlas, while measuring and demonstrating real-world value. Your responsibilities include building a deep understanding of your users, their organizations, and their workflows, then identifying how new or existing Atlas features will transform their processes. You'll work directly with customers to remove technical and organizational blockers, making you a key player in their success.

In close collaboration with our engineering team, you'll work with Arena's product leadership to identify and develop new features that deliver maximum value to users in real-world scenarios. This is a unique opportunity to gain hands-on experience driving innovation across some of the world's most vital industries—ideal for those aspiring to become founders or product leaders.

How you will contribute:

Deployment ownership - own deployment execution for a customer accounts from technical strategy to stakeholder management, and develop deep understanding of our users. Ensure deployment success through consistent on-site presence and deep understanding of the problem. 

Drive user adoption - drive usage of Atlas with our customers, and provide structured, technical product feedback.

Foster and grow relationships with users  - Own the relationships with our users, becoming an expert on their pain points and the solution.

Travel domestically and internationally (up to 50% of your time)

Work in person at Arena's NYC headquarters when not traveling

You Have:

• 3+ years of professional experience, with experience or deep interest in automotive
• Full-stack technical literacy - you are well versed across a wide range of technical topics with deep expertise in select areas, and you are eager and able to pick up new depths easily
• Product-fluency - you understand the user journey, have written PRDs, and brought a product feature from 0 to 1
• A strong ability to understand and articulate how AI-native products create commercial value
• Strong written and verbal communication & storytelling – you can communicate your ideas clearly and concisely in a medium of your choosing to a wide variety of stakeholders 
• Bonus if working fluency in German 

Benefits & Perks Include:

• 100% of the monthly premium for Aetna medical insurance, plus vision and dental coverage
• 401(k) Retirement Plan
• Unlimited PTO
• Lunch every day from local restaurants via Sharebite
• Relocation support provided 

The base salary range for this position is $140,000 - $190,000 yr. However, base pay offered may vary depending on job-related knowledge, skills, and experience. In addition to base salary, we also offer competitive equity and benefits packages.