Voice Engineer

Job Description:

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

RIS I is the delivery of regional IT services to the end user. We offer support of end user devices including desktop, workplace peripherals, and voice and video devices. We support local and campus area networks, including wireless and cable plant.

AT&T has an opening for a Voice Engineer to maintain data, voice and/or video network hardware and systems.

This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

Description of Job Duties/Responsibilities:

• Investigating and resolving network and hardware matters of significance.
• Researches, analyzes, isolates and resolving errors.
• Assesses and updates older networks as needed and in accordance with specified plans.
• Providing escalated Tier-2 and Tier-3 technical support on data, voice or video networks.
• Answers technical questions; recommends and Implementing approved course of action.
• Installing network applications on network servers or voice equipment; Maintaining, tests, researches and resolving problems.
• Designs, Implementing and Maintaining various networks such as LAN, CAN, and voice systems in accordance with specified requirements.
• Preparing data or voice network diagrams and drawings to document and assist in communicating current operational status of networks.
• Performing data or voice network configurations and configuration changes of various voice or data equipment such as routers, switches, intelligent hubs, multi-function switches, end offices, signaling transfer points, PBX, voice mail, call management systems, etc. to enhance performance.
• Serves as a role model to less experienced personnel.

Required Clearance: TS/SCI with polygraph. (#ts/sci) (#polygraph)

Required Qualifications: Must have 15 years of systems and tools administration experience. Bachelor’s degree in Computer Science, Information Assurance, Information Security System Engineering, or related discipline from an accredited college or university is required. (NOTE: Five (5) years of SA experience may be substituted for a Bachelor’s degree). DoD 8570 IAT Level 2 Certification.

Ready to join our team? Apply today!

Our Voice Engineer (SA3) (Government) earns between $98,100 - $162,100 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage

• 401(k) plan

• Tuition reimbursement program

• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

• Paid Parental Leave

• Paid Caregiver Leave

• Additional sick leave beyond what state and local law require may be available but is unprotected · Adoption Reimbursement

• Disability Benefits (short term and long term)

• Life and Accidental Death Insurance

• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

• Employee Assistance Programs (EAP)

• Extensive employee wellness programs

• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:

Time Type:

Location:

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.