HR Coordinator

HR Coordinator - German Speaker - London

For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations.

Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others.

We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society.

Role purpose

The HR Coordinator provides first line advice and services including but not limited to: recruitment, employee life cycle, policies, HRIS data accuracy, performance management, training and day to day HR administrative tasks.

In this role you will be covering European employees' population. You will assist People Services, HRBPs, HR Managers and HRIS Teams in ensuring seamless, integrated, efficient high-volume HR activities services are provided to all employees and managers, enabling regional, global consistency and economy of scale.

In turn, in this role you will be supporting multi-country agenda and being involved in many HR initiatives for retail and corporate employees population.

Fluent in German is a must. Additional language is a plus.

Role responsibilities include, but not limited to –

Administrative excellence and precision:

• Be first point of contact on HR queries for managers and employees and escalate accordingly

• Manage all employee lifecycle tasks which includes accurately processing, new hires, transfers, promotions, employee relations admin, leavers, mobility, organization chart etc.

• Deliver ongoing support to internal clients in line with SLAs by proactive communication and assistance, provide timely and accurate information, establish effective partnership with line managers, follow up to execute results

• Administer in a timely manner data base and maintain employment records. Ensure data accuracy in HRIS system – Workday Liaise with Payroll team on proper information flow on all changes

• Manage basic employment relation cases

• Liaise with Payroll team on proper information flow on all changes

• Monitor legislative changes to help maintaining the organisational policies and procedures up to date

Data analytics and insight:

• Prepare and manage the generation of comprehensive reports and visually intuitive dashboards that provide real-time visibility into HR service delivery performance.

• Translate data findings into actionable insights, enabling HR leaders to make informed decisions, fine-tune strategies, and optimize resource allocation

Process excellence and innovation:

• Regularly review and maintain internal HR space content , HR knowledge base to ensure its relevance for employee population and HR Teams

• Ensure HR processes and templates are documented, mapped nd updated in SOPs

• Collaborate closely with HR stakeholders, actively participating in the identification of opportunities for process improvements, standardization, and automation

• Propose, test and pilot, and implement innovative solutions that significantly enhance HR service delivery efficiency, reduce costs, and elevate employee experience i.eg end to end recruitment and onboarding process

Data Governance and audit:

• Serve as the guardian of HR data integrity within our systems and databases. Continually ensure data accuracy and consistency

• Deliver accurate and on time statutory and internal reporting, provide input and validate data for the audit

Other:

• Support performance cycle activities and HR related projects including upskilling people managers

• Provide trainings and events support (materials, logistics).

• This is a full time position operating with a hybrid working pattern. This is an 18 month fixed term contract.

What We Are Looking For-

• Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives

• Commitment to fostering an inclusive and psychologically safe work environment

• Proven HR experience in a role with similar scope

• Experience within retail/hospitality industry or fast paced matrix organization

• Proven experience in managing high volume requests on administrative tasks

• Knowledge of local legislations

• Business and numbers acumen and commercial understanding

• Ticketing system knowledge and use (Zendesk, Service Now is a plus)

• HRIS system experience (Workday preferably, Success Factor is a plus)

What’s On Offer-

We take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation, volunteering and matched giving programs. Employee benefits include -

• Flexible, hybrid working pattern

• Generous product discount allowance and bi-annual complimentary product allocation

• Paid volunteering allowance for all employees

• Bonus opportunity based on personal, and business, performance

• Suite of options to aid development, including complimentary access to LinkedIn Learning, in-house Product and Core skills training and study support opportunities

• Access to employee assistance programmes, complimentary subscription to Headspace mindfulness app and summer hours options.

• Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation.
   

Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.

#LI-Hybrid