Full-Time
Lead Site Reliability Engineer
Corporate Technology
Posted on 8/12/2025
JP Morgan Chase
10,001+ employees
Global financial services with diversified offerings
No salary listed
Plano, TX, USA
In Person
 DevOps & Infrastructure (1) |
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- Formal training or certification on site reliability engineering concepts and 5+ years applied experience.
- Proven success in an SRE or senior DevOps role, with deep knowledge of service level indicators/objectives (SLIs/SLOs), incident management, postmortem analysis, and systems reliability.
- Expert with observability stacks (e.g., Prometheus, Grafana, Splunk, OpenTelemetry), including deep experience correlating telemetry across services and time.
- Hands-on skills in coding (at least one high-level programming language), cloud platforms (AWS or GCP), container orchestration (Kubernetes), infrastructure as code (Terraform), and resilient CI/CD pipelines.
- Active experience or deep curiosity in applying AI to operations—such as LLM-based copilots, anomaly detection, automated runbooks, autonomous agents (e.g. CrewAI, LangGraph), or Retrieval-Augmented Generation (RAG) workflows for support.
- A track record of delivering under pressure. You finish what you start, adapt to uncertainty, and thrive in high-accountability environments.
- You deconstruct complexity, organize effectively, and drive clarity into ambiguous operational environments. Documentation and design are second nature.
- Outstanding communication, empathy, and professionalism—especially during incidents. You recognize that great systems serve real people.
- Advocate and embody site reliability principles, fostering a culture of excellence and technical influence within your team.
- Leverage AI tools to enhance operational effectiveness and automate processes, ensuring high-quality customer service.
- Spearhead projects aimed at enhancing the reliability and stability of applications and platforms.
- Utilize data-promoten analytics and AI technologies to automate detection, diagnosis, resolution processes, elevate service levels and promote continuous improvement.
- Engage stakeholders to establish realistic service level objectives and error budgets, ensuring alignment with customer expectations.
- Exhibit advanced technical proficiency in one or more domains, proactively addressing technology-related bottlenecks.
- Employ AI-promoten solutions to streamline processes and enhance operational efficiency.
- Serve as the primary contact during major incidents, demonstrating the ability to swiftly identify and resolve issues to prevent financial losses.
- Act as a culture carrier by documenting and disseminating knowledge through internal forums and communities of practice.
- Mentor team members, guiding them in the strategic adoption of AI technologies to enhance operational effectiveness and customer service.
- Experience with operational and compliance rigor in banking, fintech, or similar.
- Practical use of LLM frameworks (e.g. LangChain, Semantic Kernel), AI orchestration tools, vector databases, or custom agents supporting reliability workflows.
- Experience with game days, chaos experiments, or failure-mode analysis to improve service robustness.
- A background in mentoring engineers or leading technical knowledge-sharing, especially around AI and SRE best practices.
A global financial services firm offering investment banking, asset management, private equity, financial services, and consumer banking to individuals and institutions. It works by providing advisory, lending, trading, and financing services through a worldwide network, earning revenue from interest, fees, and trading commissions, and using its data and the JPMorgan Chase Institute to analyze economies. It stands apart from peers due to its size, full-range services across consumer and corporate markets, extensive market access, and in-house data-driven insights. Its goal is to deliver comprehensive financial products with integrity and growth while supporting clients and communities through data-backed analysis and targeted programs.
Company Size
10,001+
Company Stage
IPO
Headquarters
New York City, New York
Founded
1959
Simplify's Take
What believers are saying
- Q1 2026 revenue surged 10% with 23% return on tangible equity from consumer spending.
- Second Ethereum tokenized fund taps $32B RWA market via US Treasuries linkage.
- Investments in Prometheus AI and Ventas stake position for tech-healthcare growth.
What critics are saying
- UK tax hikes force scrapping $12.6B London HQ, relocating 12,000 jobs by 2027.
- John Doe harassment suit against Lorna Hajdini triggers NY probes within 6 months.
- BlackRock seizes RWA share from Kinexys funds, diverting treasuries in 12 months.
What makes JP Morgan Chase unique
- JPMorgan Chase traces roots to 1799, merging over 1,200 institutions into global leader.
- Kinexys platform powers tokenized funds like OnChain Liquidity on Ethereum for institutions.
- JPMorgan Institute delivers proprietary data insights on global economic trends.
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Benefits
Health Insurance
Flexible Work Hours
Paid Sick Leave
Paid Holidays
Company News
Project Prometheus, an AI laboratory co-founded by Jeff Bezos, has closed a funding round of €8.7 billion at a €33 billion valuation. Investors include JPMorgan and BlackRock. Bezos returns to an operational role alongside co-CEO Vikram Bajaj, a quantum physicist. The funding round was expanded from an initial €5.4 billion due to high demand. The company is headquartered in San Francisco with offices in London and Zürich. Unlike language-focused AI labs, Prometheus develops AI systems that understand physical laws for industrial applications, including materials research, fluid simulation and robotic manipulation. The company plans to establish a holding structure to acquire industrial companies that could benefit from its AI technology, following a Berkshire Hathaway-style model. The Zürich office positions Prometheus as a competitor for talent in the DACH region's engineering sector.
Pakistan signals return to global capital markets after four years. MG News | April 16, 2026 at 09:33 AM GMT+05:00 April 16, 2026 (MLN): Pakistan signaled its intention to return to international capital markets after a gap of around four years, with plans to issue rupee-linked, dollar-denominated instruments under its Global Medium-Term Note (GMTN) programme. The move comes as part of broader efforts to strengthen external financing, alongside preparations for the country's first Panda Bond issuance supported by agreements with multilateral lenders, according to a press release issued. Federal Minister for Finance and Revenue, Senator Muhammad Aurangzeb, shared these developments during a meeting with senior representatives of JP Morgan Chase on the sidelines of the World Bank-IMF Spring Meetings in Washington, D.C. He also briefed the delegation on counter-indemnity agreements signed with the Asian Development Bank (ADB) and the Asian Infrastructure Investment Bank (AIIB), expressed appreciation for financial support from the Kingdom of Saudi Arabia, and assured that the financing proposals and market options discussed would be carefully reviewed. In a separate engagement on the sidelines of the meetings, finance minister Aurangzeb held discussions with senior leadership of Franklin Templeton, where he said Pakistan would soon initiate requests for proposals (RFPs) to appoint lead managers for potential issuances under the GMTN programme. He emphasized that any return to global markets would be "selective" in pricing and timing, reflecting sensitivity to global interest rate trends and investor sentiment. The finance minister described the planned market re-entry as a potential turning point in Pakistan's external financing strategy, aimed at rebuilding investor confidence after a prolonged period of economic strain and reliance on bilateral and multilateral support. A successful issuance, he noted, could help diversify funding sources and signal improving macroeconomic stability. He also outlined progress on a broad privatization agenda, stating that nearly 30 state-owned enterprises have been transferred to the Privatization Commission. The government is advancing plans to outsource major airports, including those in Islamabad, Karachi, and Sialkot, and is exploring the sale of electricity distribution companies to improve efficiency and reduce fiscal pressures. Highlighting a shift in policy on digital assets, the minister confirmed the establishment of the Pakistan Virtual Assets Regulatory Authority (PVARA) and the issuance of No Objection Certificates to global platforms such as Binance. He added that the State Bank of Pakistan has withdrawn its 2018 restrictions on the use of banking channels for cryptocurrency transactions, indicating a more accommodative regulatory approach. The finance minister also expressed interest in collaborating with Franklin Templeton on capacity-building initiatives, including structured training programmes for officials from the Ministry of Finance and the State Bank of Pakistan, as part of efforts to strengthen institutional expertise in managing modern financial markets.
JPMorgan has reported strong first-quarter results, with earnings of $5.94 per share beating expectations and revenue reaching $50.5 billion, up nearly 10% year-on-year. The bank demonstrated balanced growth across its operations. Net interest income rose 9% to $25.5 billion, whilst noninterest revenue, including fees and trading, increased 11% to $25.1 billion. Credit quality remains solid, with provisions for losses at $2.5 billion, lower than the previous year, and charge-offs remaining flat. The bank recorded a small reserve build, though nothing indicating significant stress. Shares rose in premarket trading following the announcement.
America's largest banks reported strong first-quarter profits driven by robust investment banking activity and a resilient economy, though executives warned about mounting risks from rising energy prices and geopolitical uncertainty. JPMorgan Chase posted a profit of $16.49 billion, up 13% year-on-year, whilst Wells Fargo earned $5.25 billion and Citigroup reported $5.79 billion. Investment banking fees surged, with JPMorgan seeing a 30% jump and Citigroup a 12% increase in advisory fees, fuelled by market volatility and corporate dealmaking. However, JPMorgan CEO Jamie Dimon cautioned about "an increasingly complex set of risks", including wars, energy prices and trade tensions. Wells Fargo noted customers allocating more spending to petrol whilst cutting discretionary purchases, signalling potential downstream economic impacts from elevated oil prices.
America's largest banks reported strong first-quarter profits driven by investment banking activity and a resilient economy, but executives warned about emerging economic headwinds from rising energy prices and geopolitical uncertainty. JPMorgan Chase posted a 13% profit increase to $16.49 billion, with investment banking fees jumping 30%. Wells Fargo earned $5.25 billion whilst Citigroup reported $5.79 billion in profits. The gains came amid market volatility and increased merger activity. However, JPMorgan CEO Jamie Dimon cited "an increasingly complex set of risks" including wars, energy prices and trade tensions. Wells Fargo's CFO noted consumers allocating more spending towards petrol whilst reducing discretionary purchases. Dimon warned that higher oil prices' impact "will likely take some time to materialise" if they persist.