Full-Time

Firewall Engineer

Posted on 4/25/2024

SonicWall

SonicWall

1,001-5,000 employees

Provides cybersecurity solutions and firewalls

Data & Analytics
Hardware
Cybersecurity

Mid

Remote in USA

Requirements
  • 1-3 years of Firewall experience
  • Bachelor’s degree preferred
Responsibilities
  • Gain in-depth knowledge of SGI offered Network Security software suites
  • Perform in-depth analysis and diagnosis for network products & applications
  • Assist and train partners on the procedures for implementation, configuration, and maintenance of Network Security products & services
  • Respond to customers experiencing technical issues via the ticketing system or phone in a timely, courteous, and professional manner
  • Work closely with team members and vendor support teams to deliver solutions to complex technical issues, while also delivering high-level support to customers
  • Diagnose, research, reproduce and log reported defects working with Network Security vendor’s engineering departments
  • Assist in the development of training materials to empower support personnel; acts as team mentor as needed
  • Document technical resolutions to increase the Network Security product & services support knowledge base as needed
  • Stay up to date on the latest Network Security products and services, industry best practices, and customer needs; attend applicable training, conferences, and learn new tools as needed

SonicWall is a leader in the cybersecurity industry, offering advanced firewall technologies and security solutions that harness the power of its Global Response Intelligent Defense (GRID) Threat Network. The company's commitment to real-time breach detection and prevention makes it pivotal for businesses aiming to safeguard their networks from diverse types of cyber threats. This focus on cutting-edge security measures cultivated in a dynamic work environment, makes SonicWall an exemplary place to work for those interested in making a significant impact on global cybersecurity resilience.

Company Stage

Series E

Total Funding

$48M

Headquarters

Milpitas, California

Founded

1991

Growth & Insights
Headcount

6 month growth

1%

1 year growth

2%

2 year growth

8%