Full-Time

FFC Operations Support Supervisor

Posted on 1/20/2025

Lowe's

Lowe's

Lowe's is a chain of home improvement stores.

Compensation Overview

$66.8k - $111.4kAnnually

Mid, Senior

Banning, CA, USA

Category
Inventory Management
Quality Control & Compliance
Operations & Logistics
Required Skills
Supply Chain Management
Inventory Management
Requirements
  • Bachelor’s degree - Supply Chain Management, Transportation, Industrial Engineering, Business, or related field OR 4 years of experience in distribution center/warehouse operations or related area
  • Basic math and reading comprehension skills
  • Basic computer skills, including working knowledge of Microsoft Office
  • Proven record of complying with safety requirements
  • Experience building a culture of safety among subordinates and peers
Responsibilities
  • Drives compliance with daily safety requirements and builds/sustains a culture of safety among subordinates and peers
  • Keeps track of key performance indicators across functions including administrative support, inventory, and quality assurance
  • Supports FFC services and complies with policies and procedures
  • Assists FFC with physical inventory interacting with various IT, corporate, and warehouse management systems to investigate and fix complex and technical issues
  • Participates closely in inventory system testing activities and integration which requires in-depth knowledge of the various systems
  • Creates reports that provide the FFC with visibility to inventory issues
  • Research issues related to daily, weekly, monthly, or yearly inventory reports for FFC
  • Develops monthly reports showing inspection and audit performance and improvement opportunities
  • Audits for customer fulfillment orders and store replenishment orders
  • Evaluates and recommends alternative auditing procedures for continuous improvement
  • Interprets and supports quality policies and implements guidelines to ensure compliance with quality standards and documents
  • Adheres to quality processes identifying issues and gaps in current processes or documents
  • Performs delivery management overseeing load planning and allocation
  • Reports quality metrics to leadership
  • Develops new methods to resolve identified issues
  • Troubleshoots and manages emergency situations assessing best solution and utilizing most effective and efficient resources
  • Analyzes and makes recommendations regarding schedule adherence and other operational needs or problems reporting discrepancies and/or unsafe conditions recommending and implementing corrective actions
  • Leads efforts driving administrative, inventory, and quality core tasks and supports training, education and upskilling as needed
  • Communicates effectively with associates regarding business objectives or current issues
  • Monitors individual and team productivity and drive continuous productivity improvement through process enhancements and one on one coaching
  • Approves off standard hours for associates ensuring accurate accounting of performance for team
  • Sets goals and communicates clear expectations for associates providing timely and constructive feedback
  • Provides associates with meaningful developmental opportunities and prepares them for upward promotion as applicable
  • Works with associates to build a work environment of engagement and inclusion
  • Participates in the process of hiring talented individuals for the team, submitting, requisitions, interviewing, and partnering with HR in the hiring process
  • Trains new hires and existing employees on processes and procedures as applicable
  • Discusses and resolves conflicts between associates
  • Sponsors and leads associates through change
  • Responds to incidents or injuries and ensures first aid response takes place as needed
  • Collaborates with the other FFC teams to ensure consistent processes and expectations
Desired Qualifications
  • Leadership experience with direct report responsibility
  • Experience mentoring and coaching others
  • Experience monitoring the work of others to ensure quality
  • Experience managing resources, time, and budgets
  • Experience working with and communicating to leadership all levels of the organization
  • Previous leadership roles in other Lowe’s supply chain facilities, or leadership roles in Corporate-led initiatives
  • Experience with software applications such as Microsoft Office and/or a Warehouse Management System
  • Bi-lingual skills, if applicable to the facility

Company Stage

N/A

Total Funding

N/A

Headquarters

N/A

Founded

N/A