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Full-Time

Bellman – The Hay-Adams

Posted on 4/18/2024

B. F. Saul Company

B. F. Saul Company

51-200 employees

Operates a portfolio of business class hotels

Real Estate

Entry

Washington, DC, USA

Category
Customer Experience
Customer Support
Customer Success & Support
Required Skills
Customer Service
Requirements
  • High School diploma or equivalent
  • 3-6 months experience in a related field
  • Previous front door or bell staff experience in a luxury property preferred
  • Previous customer service experience preferred
  • Full American driver's license
Responsibilities
  • Deliver morning newspapers to guest rooms
  • Answer inquiries about hotel information
  • Provide information on the local area and give accurate directions
  • Make deliveries to guest rooms
  • Escort guests to their rooms and inform them about hotel features
  • Keep work area clean and presentable
  • Store and retrieve luggage for guests
  • Assist departing guests with their luggage
  • Handle guest complaints within reason
  • Assist other staff members when needed

The B. F. Saul Company Hospitality Group operates with strong franchise agreements with industry leaders such as Intercontinental Hotels Group, Marriott International, and Hilton, ensuring consistent standards and strong brand recognition. This company offers a distinctive career opportunity in the hospitality industry by managing a diverse portfolio of business class hotels, which includes full-service, select service, extended stay venues, and specialized conference and training facilities. Employees benefit from a robust organizational structure and opportunities to engage with various service models and guest experiences, making it a premier choice for hospitality professionals.

Company Stage

N/A

Total Funding

N/A

Headquarters

Bethesda, Maryland

Founded

1892

Growth & Insights
Headcount

6 month growth

0%

1 year growth

3%

2 year growth

3%
INACTIVE