Full-Time

Case Manager RN

Posted on 7/7/2025

GuideWell Mutual

GuideWell Mutual

201-500 employees

Mutual holding company enabling integrated health

No salary listed

Irving, TX, USA

In Person

Category
Medical, Clinical & Veterinary (1)
Requirements
  • 5+ years related work experience with a professional background in clinical nursing and patient assessment.
  • Related Bachelor’s degree or additional related equivalent work experience
  • Graduate of an accredited school of nursing
  • RN - Registered Nurse - State Licensure
  • Compact State Licensure in good standing
  • Knowledgeable in medical terminology, reasonable and necessary treatment plans, delivery quality health care services and cost containment practices
  • Ability to collaborate with cross-operational areas within the organization
  • Ability to travel is approximately 10% of the time
Responsibilities
  • Case Management process includes assessing the member’s health status and care coordination needs. Can include inpatient review and discharge planning, as well as possible outpatient management.
  • Contact with patient, family, physicians, additional health care providers, and community resources. Contact with provider business offices and with the employer/client may also be required.
  • Identification of alternative treatment plans, which would have to be approved by all parties. These alternative care plans will be based on quality care within cost containment guidelines, allowing available claims dollars to be used in the most judicious manner possible.
  • Assessment of the clinical status and resultant sequela to coordinate the most appropriate service to meet the individual’s health care needs. The Case Manager will then monitor the health status and the impact of the treatment plan for each client. The Case Manager will be responsible for altering the care plan as deemed appropriate by the dynamic, ever-changing client needs.
  • Identification of services, resources, providers, and facilities that could best serve members in a timely and cost-effective manner, to promote optimum value for the client and reimbursement source.
  • Development and implementation of Case Management goals, both short and long term, with documented care plans.
  • Utilize technology/resources to evaluate the cost-effectiveness of the elected treatment plan, pre-implementation and post-implementation. This outcome measurement will be used in determining the effective results and in establishing future patient-centered care plans.
  • Accurate and timely reporting as deemed appropriate by each client member.
  • Medical record review to determine medical necessity of requested services.
  • Interpreting individual health plans and authorizing/coordinating care in accordance with plan provisions.
Desired Qualifications
  • Prior experience in utilization management or case management preferred, preferably within the managed care environment
  • Intensive care or higher-acuity patient experience preferred.
  • Knowledge of managed care in a self-funded employer population is preferred.
  • Ability to identify problems such as underutilization or overutilization of services
  • Ability to promote and maintain quality care through analysis

GuideWell Mutual Holding Corporation is a not-for-profit mutual holding company that acts as the parent to a family of companies focused on transforming health care. It builds an integrated ecosystem of health-related products and services, collaborates with partners, and advocates for better health to help people navigate the changing health landscape and enjoy a better experience. Its approach emphasizes improving efficiency and delivering high-quality care rather than pursuing profit. The goal is to shape the future of health by coordinating services and innovations that improve outcomes and access across the health system.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Jacksonville, Florida

Founded

2011

Simplify Jobs

Simplify's Take

What believers are saying

  • New CEO Pieninck brings 8+ years leading CareFirst (3.5M lives) with proven cost management and equitable care focus.
  • National scale and Puerto Rico presence position GuideWell to capture integrated care and population health opportunities.
  • Strong culture and Great Place to Work certification enable talent retention and operational continuity post-transition.

What critics are saying

  • Pieninck's regional CareFirst experience may not translate to managing 36M-member national enterprise complexity.
  • Predecessor Pat Geraghty departed December 2025, removing 14-year institutional knowledge three months into Pieninck's tenure.
  • Triple-S Management (Puerto Rico subsidiary) faces fiscal control board oversight, hurricane costs, and population decline pressures.

What makes GuideWell Mutual unique

  • Serves 36 million customers across 50 states, Puerto Rico, and U.S. Virgin Islands with integrated Blue Cross Blue Shield network.
  • Mutual holding structure with policyholder ownership aligns incentives toward member value over shareholder returns.
  • Internally built generative AI tool (GuideWell Chat) reduces reliance on third-party vendors for employee productivity.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Unlimited Paid Time Off

Wellness Program

Company News

The Port Arthur News
Aug 4th, 2025
GuideWell appoints Brian D. Pieninck president & CEO

JACKSONVILLE, Fla., Aug. 4, 2025 /PRNewswire/ - GuideWell Mutual Holding Corporation has appointed Brian D. Pieninck as its next president and chief executive officer (CEO), effective Oct. 1.

PR Newswire
May 2nd, 2025
Florida Blue Foundation Honors Nine Nonprofits From Across The State For Innovation And Community Impact During 20Th Annual Sapphire Awards

ORLANDO, Fla., May 2, 2025 /PRNewswire/ -- The Florida Blue Foundation, the philanthropic affiliate of Florida Blue, is proud to announce the nine finalists for the 2025 Sapphire Awards, recognizing outstanding programs, organizations, and individuals making a significant impact in community health across Florida.2025 Sapphire Award WinnersAt its annual Community Health Symposium and Sapphire Awards on May 1 in Orlando, the Florida Blue Foundation announced the winners who will share $525,000 to continue their local impact work. This year's symposium theme highlighted the power of technology, innovation, and AI in improving health outcomes for many in the state."We are thrilled to celebrate the 20th anniversary of the Sapphire Awards and recognize the outstanding contributions of these programs, organizations and individuals," said Florida Blue Foundation Executive Director, Susan Towler. "Each of the honorees is dedicated to innovation that improves the lives of Floridians, and we are honored to support their inspiring work."Below are the programs that were honored:The Family Navigator program, led by Alzheimer's Community Care ( West Palm Beach , Palm Beach County ) provides a lifeline of support, tools, and resources to family caregivers, empowering them to care for their loved ones at home. The program has served 3, 846 patients and caregivers and has achieved an 85% success rate. The Family Navigator program received a first-place award and $100,000. Watch their video., ) provides a lifeline of support, tools, and resources to family caregivers, empowering them to care for their loved ones at home

PR Newswire
Mar 31st, 2025
Guidewell / Florida Blue Ceo Pat Geraghty To Step Down At Year End

Tenure Marked by Dramatic Growth, Industry Leadership, and Statewide Community ImpactJACKSONVILLE, Fla., March 31, 2025 /PRNewswire/ -- Pat Geraghty will retire from his role as president and chief executive officer of GuideWell and Florida Blue on December 31, 2025, after serving since 2011, the company announced today. During his tenure, Geraghty, 65, led the transformation of Florida's largest health insurer into GuideWell, a comprehensive health solutions enterprise, with a significant presence in Puerto Rico and across the country while also expanding Florida Blue's reach and impact across the state.GuideWell & Florida Blue President & CEO, Pat GeraghtyThomas G. Kuntz, Chairman of the GuideWell and Florida Blue Boards of Directors, stated, "Pat Geraghty's visionary leadership has transformed our organization and positioned us as a national leader in the evolution of health care. His commitment to members, employees, and the communities GuideWell serves has been extraordinary. Under his guidance, the company has grown from $8 billion to $32 billion in revenue while maintaining a strong mission focus. He has strengthened the company immeasurably and his dedication to our values and to helping people and communities achieve better health has had a profound impact on our culture, the health insurance industry, and the communities where GuideWell and its companies operate.""Being entrusted with the leadership of GuideWell / Florida Blue has been the highlight of my career," said Geraghty

South Florida Hospital News and Healthcare Report
Mar 12th, 2025
GuideWell and Florida Blue Appoint Julia M. Brown to Board of Directors

GuideWell and Florida Blue appoint Julia M. Brown to board of directors.

PR Newswire
Oct 15th, 2024
Accesshope And Webtpa Join Forces To Bring Virtual Cancer Care Support To More Employers

Collaboration expands WebTPA's cancer care solution to give employers and their employees access to expertise from top cancer specialists across the U.S. DUARTE, Calif. and SAN FRANCISCO, Oct. 15, 2024 /PRNewswire/ -- AccessHope, LLC, a cancer support services company, and WebTPA Employer Services, LLC, a healthcare benefits administrator with 30+ years of experience managing custom health plans and serving over 3.1 million members, today announced they have launched a collaboration to extend AccessHope's services to WebTPA's self-insured employers and their plan members. Eligible members will now have access to remote expertise from National Cancer Institute (NCI)-Designated Comprehensive Cancer Center subspecialists knowledgeable in the latest cancer discoveries and clinical trials. These specialists will be available to review cancer diagnoses, treatment plans and personalized precision medicine opportunities, providing expertise that can support treating oncologists and their patients at any point in their cancer journey

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