Deputy Director, Enterprise Asset Management Value Realization

Description

• Ensure operating agencies are deriving value from the EAM information system and/or any other relevant data sets.
• Assist in the exploration of initiatives to improve reliability and productivity; this would include asset specific analysis on failure modes, identification of root cause, and working with operations and maintenance personnel to change how business is done on a day-to-day basis.
• Identify areas / practices to drive cost efficiencies; this would include the ability to utilize a variety of techniques as needed such as process flow optimization, business analysis, resource allocation and optimization, risk analysis, and estimation of impact to service delivery.
• Ensure identified opportunities deliver anticipated outcomes; this would include an ability to influence senior level decision makers to change the way the MTA does business by making compelling cases based on data from the EAM information system, being seen as a helpful influence from HQ on the operation, and providing support as needed to remove obstacles impeding project implementation.
• Collaborate meaningfully with relevant agency leaders and supporting MTA analytics efforts; this would include being a trusted resource who can review business circumstances and provide valued ideas from an unbiased perspective.
• Implement whole of life best practice into the management of the MTA physical asset practices; this would include working with senior leadership around the asset life cycle.
• Assist agency / C&D executive leadership and senior operating leaders to improve, service quality and/or overall performance using the EAM information system and other supporting data sets as needed.
• Liaise between agency teams, C&D, and the SI Data and Analytics team to support and proliferate the MTA Data Lake infrastructure.
• Understand whole life asset requirements and coordinate with agency / C&D teams to improve whole life asset management efficiency.
• Monitor data completeness and data quality of the EAM information system.
• Manage and maintain the functional / business data dictionary for the respective functional teams.
• Lead interagency communities of practice (e.g. Track SME’s from Subways, LIRR, and MNR) to develop MTA best practice and a more innovative, cost-effective, and MTA-wide asset management strategy.
• Other duties as assigned.

• Experience with physical assets and their maintenance practices in an asset intensive organization, preferably in the transportation and rail industries. Exposure to the MTA’s assets and/or practices beneficial.
• Experience in utilizing and leveraging an Enterprise Asset Management information system, preferably in the transportation industry.
• Excellent quantitative, analytical, and problem-solving skills, together with demonstrated proficiency in business case development and implementation planning.
• General knowledge and awareness of ISO 55000 principles and asset management best practices.
• Strong interpersonal skills with an established record of successfully completing projects by obtaining group consensus and cooperation among people with no direct reporting relationship to the position.
• Excellent communication skills, both oral and written, with the talent to discern different contexts and audiences and to reach consensus on strategy.
• skills in redesigning operational business processes.
• Must be able to follow through with implementation in a complex organization and assess need for adjustments to achieve success.
• Ability to prioritize among competing needs and opportunities and manage multiple projects at the same time.
• Must have knowledge of Asset management business operations, functions, strategies, and objectives.
• Must have knowledge of and experience in implementing an EAM program in a transportation environment.
• Must have knowledge of Enterprise-wide change management.
• Attention to detail.
• Excellent communication and interpersonal skills.
• Excellent organizational and presentation skills.
• Demonstrated ability to work with all internal levels within a given organization, including senior management.
• Demonstrated ability to work in a high-profile, high-pressure environment effectively.
• Demonstrated ability to communicate effectively with key internal and/or external stakeholders.
• Demonstrated ability to complete short- and long-term projects effectively and as efficiently as possible.
• Demonstrated analytical capabilities and quantitative skills.
• Demonstrated proficiency in Microsoft Office Suite or comparable applications, i.e., Word, Excel, PowerPoint, and Outlook.
• Strong managerial skills to effectively direct a staff of professional and technical employees in implementing the short- and long-term goals and direction for the area of responsibility.
• Familiarity with the MTA’s policies and procedures.
• Familiarity with the MTA’s collective bargaining procedures.
• May need to work outside of normal work hours (i.e. evenings and weekends).
• Travel will be required to other MTA locations or other external sites.
• This job description is intended to be used for 3 positions; those positions are anticipated to be supporting Subways, Commuter Rail (LIRR / MNR), and Bus & B&T, but is subject to change.
• Strong managerial skills to effectively direct a staff of professional and technical employees in implementing the short- and long-term goals and direction for the area of responsibility.
• Familiarity with the MTA’s policies and procedures.
• Familiarity with the MTA’s collective bargaining procedures.

• Master’s degree in a related field.
• Four (4) years managerial experience in a large corporate or government organization with responsibility for identifying, analyzing, and implementing new business practices and strategies among multiple functions across an organization.