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Full-Time

Salesforce Administrator

Posted on 7/22/2024

BeyondTrust

BeyondTrust

1,001-5,000 employees

Cybersecurity solutions for IT protection

Cybersecurity

Mid

Remote in USA

Category
IT Support
IT & Security
Required Skills
Communications
Management
Quality Assurance (QA)
Salesforce
Requirements
  • Minimum 3+ years of relevant experience in customizing and building components of a Salesforce to support business processes
  • Salesforce Sales Cloud experience and administrator certification(s)
  • Familiarity with Apex, Visualforce, SOQL, and Lightning components
  • Excellent verbal and written communication with strong interpersonal skills
  • Superior attention to detail and organizational skills prioritizing large volume of tasks
  • Self-starter with ability to work independently and efficiently under strict deadlines
  • Strong computer proficiency; adept at learning new software
  • Ability to conduct research into software issues functionality
  • Ability to multi-task and adapt to changes quickly
  • Demonstrated ability to handle a variety of assignments in parallel
  • Data management tools (Data Loader, XL Connector)
  • Ability to work as part of a team with a positive “can-do” attitude
  • Must be able to read, write, and speak fluent English
Responsibilities
  • Perform administrator functions to maintain the system such as user profiles, roles, and permissions, storage and backup management, as well as cleanup and updates of unused fields, objects, and integrations
  • Monitor, record, and respond to requests from production users for minor enhancements and break fix support including the creation and maintenance of workflows, custom fields and objects, fields, record types, page layouts, reports, dashboard development, and data flow management
  • Create and manage automation processes with flows and Lightning components
  • Identify and appropriately escalate process or product quality gaps
  • Clean, validate, and import different data sets into Salesforce
  • Monitor designated logs and escalate to senior team members as appropriate
  • Stay updated on the latest Salesforce features and best practices, proactively seeking opportunities to expand your Salesforce skills and certifications
  • Coordinate testing and manage deployment of software updates following standard SDLC processes utilizing available CI/CD tools and methods
  • Collaborate with cross-functional teams and business process owners to gather and document business requirements and translate them into Salesforce solutions
  • Implement and support integrations, third-party tools, and security Monitor system performance and conduct routine maintenance tasks
  • Responsible for facilitating test cases, supporting user acceptance testing (UAT), and quality assurance (QA)
  • Create and maintain end user documentation on processes, policies, application configuration, user guides, job aides, and related materials
  • Be a role model and mentor to team members with less experience, providing guidance and support on technical and non-technical aspects of Salesforce Administration

BeyondTrust provides cybersecurity solutions designed to protect organizations from both internal and external threats. Their main products include Privileged Access Management (PAM), which helps control and monitor access to critical systems, and Vulnerability Management, which identifies and addresses security weaknesses in IT infrastructure. They also offer Endpoint Protection to secure devices like laptops and mobile phones from cyber threats. BeyondTrust differentiates itself from competitors by serving a wide range of clients, including large enterprises, government agencies, and small to medium-sized businesses across various industries such as finance, healthcare, retail, and technology. The company's goal is to ensure the security of IT environments by offering software licenses, subscription services, and professional support, while also partnering with resellers and system integrators to enhance their market presence.

Company Stage

Series A

Total Funding

$103.4M

Headquarters

Johns Creek, Georgia

Founded

1985

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Simplify's Take

What believers are saying

  • Being named a leader in KuppingerCole's report and receiving the 2024 Tech Innovator Award by CRN highlights BeyondTrust's strong market position and potential for growth.
  • The introduction of cloud-native solutions like Password Safe in the UAE expands BeyondTrust's market reach and offers new revenue streams through subscription-based models.
  • Strategic acquisitions like Entitle strengthen BeyondTrust's product portfolio, making it a more attractive employer for those interested in cutting-edge cybersecurity solutions.

What critics are saying

  • The competitive cybersecurity landscape requires BeyondTrust to continuously innovate to maintain its market position.
  • Integration challenges from acquisitions like Entitle could pose risks to operational efficiency and product development.

What makes BeyondTrust unique

  • BeyondTrust's focus on Privileged Access Management (PAM) and Vulnerability Management sets it apart in the cybersecurity market, offering specialized solutions that address critical security needs.
  • The company's recent acquisition of Entitle enhances its capabilities in Just-in-Time (JIT) access and modern identity governance, providing a more comprehensive security platform.
  • Recognition as a leader in multiple categories by KuppingerCole and CRN underscores BeyondTrust's innovation and market leadership in identity security.
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