Product Design Lead

We are Two Circles. We are a Sports & Entertainment Marketing business. We grow audiences and revenues. We do that by knowing fans best. We work with clients to help them understand & influence what their fans are doing – the way fans spend their money, the events that fans attend, the channels fans respond to, the content fans watch and more. And we use the understanding this gives us to help our clients grow. Grow their audiences and grow their revenues - both direct to consumer and business to business revenues. Our platforms and services are trusted by over 900 clients globally, including the English Premier League, Red Bull, UEFA, VISA, the NFL, Nike and Amazon. We are almost 1000 people, based out of 14 offices, and we deliver work for sports and entertainment businesses of all shapes and sizes all over the world.

Two Circles are looking for a Product Design Lead to join our technology team. The successful candidate will work in tandem with our in-house team and partners to create innovative and fan-centric digital products that are visually impactful, offer seamless user experiences and deliver maximum value for Two Circles clients.

As a Product Design Lead, you will have the opportunity to work on various stages of the design process, from defining initial product strategy through to execution. Collaborating closely with cross-functional teams, your contributions will directly shape the design and success of digital products for our clients. You will work alongside experienced professionals, supporting your growth within a collaborative environment. You will also lead and mentor junior members of the team, supporting their career paths and development at Two Circles. Your dedication and passion will play a vital role in creating impactful designs and driving innovation in the sports technology industry.

• Lead the UX/UI design of best-in-class sports digital products, from the initial idea to the final execution and beyond.
• Leverage user research and defined user personas to inform product design decisions, site maps and information architectures, ensuring we understand and empathise with user needs, wants, pain points and behaviours.
• Collaborate with product managers and engineers to ensure that the design concepts are in sync with technical feasibility and product objectives.
• Build wireframes, site architectures and concept designs to communicate ideas and iterate on design solutions.
• Collaborate with stakeholders to develop comprehensive as-is and to-be journey maps that depict user flows across various touchpoints within digital products.
• Create high fidelity prototypes to test designs internally and with users identifying any usability issues and validating design decisions.
• Create and sustain design frameworks, taxonomies and standards that ensure uniformity and excellence throughout all digital products.
• Ensure that all product designs meet and exceed the highest experience and quality expectations within the industry.
• Support business development opportunities by contributing to pitches, proposals, and presentations, by providing ideas and design expertise.
• Ideate new digital product solutions and contribute to the development of new business concepts.
• Be the expert. Provide thought leadership on the latest industry trends and best practices in digital product design and sports technology.

The ideal background and skills we are looking for include:

• 8+ years of experience in digital product design, with a strong portfolio of work demonstrating expertise in product strategy and user experience design.
• Proven experience leading the development of information architecture, site maps, user journeys and wireframes on large scale projects.
• Experience in designing digital products for sports organisations is a plus.
• A good understanding of the end-to-end software development process, Agile development processes, and rituals.
• Experienced in mentoring junior designers and inspiring them to grow and develop their skills and expertise.
• Flexible and open minded towards adapting ways of working with different clients and internal teams.
• You must have excellent communication and collaboration skills with an ability to gain respect/buy-in from external stakeholders and your colleagues quickly.
• Proficient in Figma & Adobe Creative Suite (Illustrator, Photoshop, After Effects)
• Proficient in Principle or similar is a plus.
• Understanding of HTML, CSS, and JavaScript is a plus.

We offer a benefits package to suit you and your lifestyle! Out of a core monthly budget, you can choose your own comprehensive benefit package 

• Renowned Team Days often throughout the year  
• Summer Away Days  
• 23 standard days of holiday (+ 1 Birthday, +2 for a ‘Big Life Event’ and +1 Admin Day), closure of office over Christmas (plus Bank Holidays)
• Discretionary Bonus based on company performance  
• Performance Reviews every 6 months with discretionary salary increases  
• Private healthcare (Vitality) and/or Health Care Plan (Medicash)
• Mobile phone contribution  
• Sport Challenge contribution 
• Gym membership contribution 
• 2x annual kit drops  

Our recruitment process will be honest & thorough, and so will our roles. In return, we can offer honesty, integrity, and the chance to progress in the organisation as quickly as you develop within it. 

Two Circles is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.