Revenue Operations Manager @ Lightspeed Commerce

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Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We’re looking for a Revenue Operations Manager, Customers to join our Revenue Operations team in London. You will be responsible for owning revenue operations initiatives in our EMEA region with support from our global teams. Our revenue operations team is core to the success of our go-to-market functions and we require someone who will drive operational efficiency and strategic initiatives to support profitable revenue growth.

What you’ll be doing:

Working with the Director, Revenue Operations, Finance and regional leadership to provide regional forecasting and capacity requirements against budget
Understanding key performance drivers of the business and identifying areas of improvement/optimisation including revenue-generating ideas, churn and cost-reduction initiatives
Enabling the success of regional customer-facing teams through the correct utilization of tooling/systems and processes
Build or brief relevant reporting or tooling requirements to support the region in achieving budget and goals
Represent Revenue Operations in regional go-to-market projects
Drive regular reporting cadences with regional leadership team whereby data/insights/trends are interpreted into actionable strategies and set in motion
Provide feedback on customer collateral and revenue campaigns
Build and present business models to support strategic regional initiatives
Operationalising, incorporating and driving performance of new functions into the current go to market org
Contribute and collaborate with the wider Revenue Operations team for global revenue initiatives

What you need to bring:

Experience in analyzing customer funnels and go-to-market team performance and coming up with initiatives to drive performance improvement
Creating process improvements to enable more efficient customer journeys
Identifying areas for improvement and efficiency gain in systems such as Salesforce and creating requirements and briefing internal systems teams
Managing multiple stakeholders from manager to SVP level

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!

What’s in it for you?

Come live the Lightspeed experience...

Ability to do your job in a truly flexible environment;
Genuine career opportunities in a company that’s creating new jobs everyday;
Work in a team big enough for growth but lean enough to make a real impact.

… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

Lightspeed share scheme (we are all owners)
Flexible Paid Time Off - providing you the freedom to take time off however you like
Private Medical Insurance and cash health plan for optical, dental and more.
Health & Wellness Credit- expense up to 400 GBP per year towards your gym membership, yoga classes, a new bike or whatever else you do for your health
Mental Health Support through the LifeWorks and Modern Health Apps- whether it is meditation, coaching or counseling you need - each employee gets access to this platform
People Experience - Our PX benefit allows you to work from pretty much anywhere in the world for 60 days a year
LinkedIn Learning: At Lightspeed we believe in having a growth mindset, we provide free access to LinkedIn learning along with your career GPS to help you learn & grow
Time off to volunteer and give back to your community
Transit benefit - if you travel by public transport to our London
A variety of drinks & snacks in our offices in London

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed’s one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

Lightspeed handles your information in accordance with our Applicant Privacy Statement.

Revenue Operations Manager

Lightspeed Commerce

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