Learning Monitoring Manager

BBVA is a global company with more than 160 years of history that operates in more than 25 countries where we serve more than 80 million customers. We are more than 121,000 professionals working in multidisciplinary teams with profiles as diverse as financiers, legal experts, data scientists, developers, engineers and designers.

Talent & Culture Corporate & Investment Banking organization.

Join BBVA's innovative CIB Learning team within the Talent & Culture Corporate & Investment Banking organization. This pivotal role offers an exciting opportunity to influence and deliver tailored learning solutions that support BBVA’s global Compliance and Regulatory agenda.

About the job:

Strategic support and alignment:

• Leading the training and certifications lifecycle for compliance across different units and geographies while aligning with business priorities and regulatory requirements.

• Management of mandatory training and certifications functions, being the focal point of contact for the stakeholders (Compliance, Business, Learning, etc.) from the different units and geographies.

• Work closely with the CIB Learning Leader to ensure the efficient execution of learning operations and alignment with learning strategies.

Process management:

• Partner with Compliance, Business Units, and divisional learning teams to identify, assess, and prioritize regulatory training and certifications needs to ensure timely and effective rollouts.

• Coordinate and follow up with the Learning Management System operational team on the training setup and matriculation.

• Creation of working groups for testing training in pre-production and conducting training tests.

Logistics and coordination:

• Lead training and certifications end-to-end processes, ensuring operational efficiency and service delivery.

• Coordinate logistics and suppliers/ third-party vendors.

Reporting & monitoring:

• Reporting follow-up and analysis, including data gathering from different sources and teams.

• Generate and track training and certifications dashboards to ensure compliance.

• Ensure high data quality and error control, leading incident management.

Required qualifications, capabilities, and skills:

• An academic background in finance, economics, or law is nice to have.

• 5+ years of experience in areas related to audit, compliance, risk management, learning, or consulting.

• Proficiency in English and Spanish (C1 or above) is mandatory for the performance of dealing functions. Candidates must be fully comfortable working in both languages.

• Proficient in data analysis with the ability to utilize advanced Excel and visualization tools to evaluate the effectiveness of learning programs.

• Familiarity with learning management systems (LMS) or similar platforms.

• Excellent organizational skills and the ability to manage multiple tasks and projects concurrently while maintaining keen attention to detail.

• Strong leadership abilities to manage projects, influence teams globally, and effectively communicate with diverse stakeholders.

• Experience in Financial Services is an advantage.

Benefits:

• Enjoy a dynamic work environment with opportunities for growth, collaboration, and professional development.

• Contribute to shaping a strong organizational culture that drives engagement and diversity.

• Make a real impact by delivering tailored learning solutions in a global setting.

Skills:

Customer Targeting, Empathy, Ethics, Innovation, Proactive Thinking