Full-Time

National Products and Solutions Manager - Residential Mortgage

Updated on 9/4/2026

Deadline 9/2/27
City National Bank

City National Bank

5,001-10,000 employees

Provides banking, investment, and trust services

Compensation Overview

$175.7k - $326.4k/yr

+ Bonus + Commission

Los Angeles, CA, USA + 2 more

More locations: Phoenix, AZ, USA | Jacksonville, FL, USA

Remote

Reporting into a designated City National location is an essential job function.

Bachelor's, Master's

Category
Product (1)
Required Skills
Product Management
Financial analysis

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Requirements
  • A Bachelor's Degree or equivalent is required.
  • At least 15 years of experience developing and executing integrated business transformation, business development, or product development programs in a scaled and national business is required.
  • Experience developing end-to-end strategies within a financial services firm or similarly complex, highly regulated industry is required.
  • Experience contributing to the strategic direction of a business beyond a pure product development function is required.
  • Ability to apply a broad, long-term view of the business and external environment while anticipating change and identifying competitive opportunities is required.
  • Ability to shape, teach, influence, and deliver against explicit targets and goals is required.
  • Ability to handle large-scale change programs, influence without always having direct control, and navigate complex situations with multiple stakeholders is required.
  • Ability to communicate effectively, shape opinions, overcome objections, and convince others of a vision and strategy is required.
Responsibilities
  • Ensure mortgage solutions align with business segment strategy.
  • Own the mortgage product portfolio and product lifecycle, including the four Ps.
  • Connect technology, finance, sales, operations, and channels to enable solutions and drive accountability.
  • Establish and manage the product and channel roadmap.
  • Define and monitor key channel and product key performance indicators.
  • Define client needs and translate them into differentiated solutions.
  • Coordinate across portfolio management to craft solutions.
  • Perform market due diligence and financial quantification of offerings.
  • Execute go-to-market strategies for solutions.
  • Define target customers, segmentation and service models, products and solutions, success measures, and areas for product and solution development investment.
  • Improve City National Bank's overall value proposition across products, solutions, markets, and segments.
  • Bring new product and capability offerings to business segments and build an integrated solution portfolio for Mortgage.
  • Partner with line-of-business leaders to enable sales and growth.
  • Review the existing portfolio to identify, rationalize, and prioritize Mortgage offerings.
  • Create and own customer journeys across the business segment.
  • Clarify current and future segment solutions strategy for Mortgage needs.
  • Embed segment solutions expertise across the organization and enhance product management and go-to-market activities while ensuring regulatory compliance.
  • Integrate market dynamics, customer needs, competitive strengths and weaknesses, and internal capabilities into a strategic product portfolio plan.
  • Develop future-state strategies and translate strategy across multiple functional areas.
  • Develop segment portfolio strategy and planning informed by competitive product insights and analytics.
  • Work with line-of-business leaders to translate business opportunities into product portfolios and marketing programs, ensure consistency across products and segments, and leverage economies of scale.
  • Convert business objectives into product management strategies and oversee execution of programs that drive growth and retention.
  • Develop differentiated positioning for treasury management products and offerings.
  • Translate client insights into portfolio strategies and value propositions.
  • Collaborate with peers and the Portfolio Management leader to improve go-to-market strategies and increase speed to market.
  • Complete feasibility analyses and present strategies and recommendations to the executive leadership team.
Desired Qualifications
  • A Master's Degree is preferred.
  • Proven leadership involving collaboration, team development, and cross-functional or business partnering is preferred.
  • Ability to exert significant influence across large, complex business units and functions is preferred.
  • Experience as a change agent supporting a strong legacy platform while driving innovation is preferred.
  • Ability to move between thought leadership and tactical execution is preferred.
  • Strong collaboration and teamwork skills, relationship building, and the ability to challenge the status quo are preferred.
  • Ability to influence product, brand, customer experience, and marketing programs is preferred.

City National Bank provides personalized banking, investment and trust services to individuals and businesses, managing $93 billion in assets and $106 billion in client investment assets. It delivers traditional banking, wealth management and fiduciary services through branches and private-banking relationships, using advisers and digital tools to coordinate banking and asset management. The bank differentiates itself with a strong local footprint in key West Coast and select U.S. markets, a close integration with its parent Royal Bank of Canada, and a track record of community giving. Its goal is to help clients grow and protect their wealth while supporting the communities it serves and expanding its market reach through trusted advisory services.

Company Size

5,001-10,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Los Angeles, California

Founded

1953

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Simplify Jobs

Simplify's Take

What believers are saying

  • RBC said on August 27, 2026, Texas and the Southeast are growth priorities.
  • June 3, 2026 COO David Cameron unified operations, controls, and change management.
  • August 2026 private-bank hiring targets California's wealthy households and multigenerational families.

What critics are saying

  • The OCC's January 31, 2024 cease-and-desist order still signals broken controls.
  • DoJ's 2023 redlining settlement forces outreach spending, loans, and branch commitments.
  • Persistent remediation failures invite tighter OCC restrictions that freeze expansion.

What makes City National Bank unique

  • RBC backs City National with 2026 capital, product, and acquisition optionality.
  • Its private bank added 10 bankers on August 25, 2026, across California.
  • City National still wins affluent clients through entertainment, sports, and family-office lending.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Tuition Reimbursement

Paid Vacation

Paid Sick Leave

Fertility Treatment Support

Family Planning Benefits

Growth & Insights and Company News

Headcount

6 month growth

8%

1 year growth

8%

2 year growth

12%
ABF Journal
Sep 1st, 2026
KeyCorp appoints Doll as chief strategy officer & deputy chief financial officer.

KeyCorp appoints Doll as chief strategy officer & deputy chief financial officer. Chris Doll will serve as a member of Key's finance leadership team and executive council, reporting to Clark Khayat. In this role, he will lead Key's corporate strategy team and help guide the execution of the company's strategic priorities. KeyCorp added Chris Doll as chief strategy officer and deputy chief financial officer, effective Aug. 31, 2026. "I am very pleased to welcome Chris to Key," Clark Khayat, chief financial officer and head of technology at KeyCorp, said. "Chris brings a strong track record of leadership, deep financial expertise and a results-oriented approach that will help advance our strategic priorities. His ability to align strategy, financial discipline and execution will be instrumental as we continue to drive long-term growth and create value for our stakeholders." Doll joins Key from City National Bank, a wholly owned subsidiary of Royal Bank of Canada, where he served as executive vice president and chief financial officer. Prior to joining City National, he served in a variety of leadership roles with firms such as Fifth Third Bancorp, Omnicare and First Financial Bancorp. Doll brings a proven track record of enhancing financial performance, capital planning, strategic transformation and investor engagement. "I am excited to join Key as we focus on the next phase of profitable growth amidst an increasingly complex environment," Doll said. "Key has a strong client-focused culture, a talented team and a clear strategic vision. I look forward to partnering with colleagues across the organization to help drive disciplined growth, create value for our shareholders and support the long-term success of the company." Doll will serve as a member of Key's finance leadership team and executive council, reporting to Clark Khayat. In this role, he will lead Key's corporate strategy team and help guide the execution of the company's strategic priorities.

Yahoo Finance
Aug 27th, 2026
RBC eyes Texas expansion for City National Bank, open to US M&A deals

Royal Bank of Canada is exploring growth opportunities for City National Bank, its US subsidiary, with particular focus on expanding in Texas and the Southeast. CEO Dave McKay said the bank would consider acquisitions that create "meaningful shareholder value", though organic growth remains the priority. The bank is actively recruiting bankers in high-growth markets. City National, acquired by RBC in 2015, struggled in 2023 with rising deposit costs and increased credit loss provisions. The Los Angeles-based subsidiary is known as the "bank to the stars" due to its Hollywood connections. RBC's third-quarter Common Equity Tier 1 ratio stood at 13.5%. The bank repurchased C$1.6 billion of shares during the quarter ending 31 July.

PR Newswire
Aug 25th, 2026
City National Bank welcomes new class of Private bankers.

City National Bank welcomes new class of Private bankers. Aug 25, 2026, 13:00 ET Private bank expands team in Los Angeles, Orange County and the Bay Area to better serve high-net-worth and ultra-high-net-worth clients LOS ANGELES, Aug. 25, 2026 /PRNewswire/ - City National Bank today announced the expansion of its private bank team across California, adding 10 experienced private bankers to serve the state's growing population of high-net-worth and ultra-high-net-worth individuals, multigenerational families, business owners and nonprofit leaders. The new bankers bring extensive experience in private banking, wealth management, commercial lending, trust and estate services and client advisory services. Their strong expertise will support the continued growth of City National Private Bank and deepen its ability to provide clients and organizations with tailored financial insights and solutions. Why is this important? These hires are part of City National's overall investment in its private banking and wealth management capabilities led by Brandon Williams, who was named EVP and head of Private Bank & Wealth Management at City National in September 2025 after serving in the role on an interim basis since June. This news comes on the heels of City National's hire of Darcy Roennfeldt as its new head of Trust & Estate Services, and Shannon Patterson as co-head of City National Private Bank and head of the Eastern Region. The new class of bankers will report to Stephen M. Sherline, who joined in August as co-head of City National Private Bank and head of the Western Region. "California's high-net-worth and ultra-high-net-worth populations have experienced remarkable growth in recent decades," said Sherline. "We're committed to serving these affluent segments with the expertise and personalized attention they deserve. Our newest team members bring diverse backgrounds and a genuine commitment to client success, enabling us to deliver sophisticated, tailored wealth solutions to individuals and families across Southern California and the Bay Area." How is City National Private Bank different? As a subsidiary of Royal Bank of Canada, City National Private Bank combines the personalized service of a boutique financial services provider with the global capabilities of one of North America's leading diversified financial services companies. The private bank brings together market-leading lending, customized investment strategies and personalized advisory services tailored to preserve and grow family wealth across generations. City National's newest private bank officers Focused on strengthening long-term client relationships and providing extraordinary service, the new members of the team will help entrepreneurs, developers, investors, and business owners navigate their evolving financial goals with personalized support and trusted guidance. The private bank officers joining City National are: * James Arom, Senior Private Banker, Beverly Hills (See headshot.) * Houri Arevyan, Client Manager, Beverly Hills (See headshot.) * Kamil Dalgic, Senior Private Banker, Manhattan Beach (See headshot.) * Houman Davoudi, Senior Private Banker, Beverly Hills (See headshot.) * Ratoya Dawson, Private Bank Officer, Manhattan Beach (See headshot.) * Amr Elgamal, Senior Private Banker, Irvine (See headshot.) * Dustin Hansen, Senior Private Banker, Ontario (See headshot.) * Cheryl Keilman, Senior Private Banker, San Francisco (See headshot.) * Travis Ortega, Private Banker, Montecito and Westlake Village (See headshot.) * David Patton, Private Banker, Beverly Hills (See headshot.) Two additional Western Region Private Bank officers were recently promoted: * Haroon Sattari, Private Banker (formerly, Client Manager), San Francisco (See headshot.) * Alex Callagher, Client Manager (formerly, Private Wealth Analyst), San Francisco (See headshot.) Along with the rest of City National Private Bank, the talented new class of colleagues will help accelerate the bank's strategy to serve California's growing affluent population through integrated wealth management. About City National City National Bank is dedicated to helping clients thrive and communities prosper. Founded in 1954, City National is the largest bank headquartered in Los Angeles with $98 billion in assets as of April 30, 2026. A subsidiary of Royal Bank of Canada (RBC), City National delivers personalized service and specialized expertise in wealth management and private banking, entertainment and sports banking, commercial banking, and consumer banking, with branches and banking offices in major markets across the Western, Mid-Atlantic and Southeast U.S. City National and its investment affiliates manage or administer $112 billion in client investment assets. In 2025 alone, the company made charitable contributions of nearly $11 million to nonprofits that support the communities it serves. City National Bank. Member FDIC. Non-Deposit investment products are not FDIC insured, are not a deposit or obligation of, or guaranteed by, City National Bank and are subject to risks, including the possible loss of principal amount invested. City National Bank does business in the state of Florida as CN Bank. For more information, visit cnb.com. SOURCE City National Bank

Managers of Wealth
Aug 14th, 2026
City National Bank appoints two new leaders to expand Private Bank and Wealth Management capabilities and accelerate growth.

City National Bank appoints two new leaders to expand Private Bank and Wealth Management capabilities and accelerate growth. August 14, 2026 In order to read this article you will need to subscribe, please click here By downloading the article you are agreeing that Managers of Wealth hold your data in line with GDPR which is detailed in its Privacy Policy and are opting in to be contacted by Managers of Wealth for further news, articles and services.

PR Newswire
Aug 13th, 2026
City National Bank appoints leaders to expand wealth management and private banking capabilities

City National Bank has appointed two senior leaders to expand its private banking and wealth management operations. Darcy Roennfeldt joins as managing director and head of Trust & Estate Services, based in Los Angeles. She will oversee wealth planning and fiduciary services for high-net-worth clients, drawing on decades of experience from PNC Private Bank and BNY Mellon Wealth Management. Shannon Patterson Saltos has been named regional managing director of the Private Bank, Eastern Region. Based in New York, she will co-lead the national private bank alongside Steve Sherline. Patterson Saltos brings over 25 years of wealth management experience, most recently serving as wealth market president at M&T Bank Wilmington Trust. City National Bank, a subsidiary of Royal Bank of Canada, has $98 billion in assets.