Senior Field Service Engineer

It's fun to work in a company where people truly BELIEVE in what they are doing!

Based in Arvada, Colorado, with operations and a presence in Europe, the Middle East, India, Asia, Japan, and China, Sundyne is a global manufacturer of precision centrifugal pumps and compressors for chemical, petrochemical, pharmaceutical, energy, and industrial applications. Sundyne is the world leader in providing low-flow, high-pressure integrated gear centrifugal pumps and compressors, magnetically driven centrifugal pumps, and diaphragm compressors. Sundyne pumps and compressors are available in designs that meet API, ANSI/ASME, ISO, and other industry standards. To learn more about the Sundyne family of precision pumps and compressors, please visit our website at www.sundyne.com.

Job Duties & Responsibilities
•Travel to customer sites and manage activities related to the installation, pre-commission, and commissioning of Sundyne equipment (API machines and non-API machines).
•Provide customers with detailed intervention reports after each visit, and provide our technical departments with feedback on our continuous improvement process
•Technical expertise in complex failure modes on rotating equipment for either mechanical, electrical or process related failure modes.
•Provide excellent support and service to customers and channel partners to guarantee their satisfaction
•Perform corrective and preventive maintenance, including assembly and disassembly as per our procedures, to ensure correct operation and reliability of all Sundyne installations
•Lead Root Cause Failure Analysis (RCFA) with internal and external customers.
•Provide technical training to our customers and channel partners at Customer’s facility or in our factories, including the realization of training supports
•Lead technical and follow-up meetings with customers and our technical departments

Successful Candidate:
•Experience with rotating and mechanical equipment required
•Experience in oil and gas industry would be appreciated
•Knowledge in vibration analysis
•Knowledge of process control equipment and reading P&ID drawings
•Experience with cause and effect diagrams, API seal plans, mechanical prints and GD&T
•Previous experience with international travel and field service trips (5 years expected)
•Excellent communication with good interpersonal skills
•Self-directed with the ability to work independently
•Ability to work in challenging situations
•Have a passion to learn new skills and enjoy problem solving
•Strong ability to adapt to customer sites to manage customer expectations and availability of resources on site.
•Technical writing skills to properly perform reports and RCFA
•High level of availability is excepted
•Fluent in English (comprehension, reading, writing)

Desired Credentials:
•Master’s degree in mechanical engineering with 5 years field experience
•Will be capable of working both independently as well as in a team environment
•Will have strong attention to detail, and a high degree of focus on customer satisfaction
•Will have strong personal organization and time management skills.
•Flexibility to work multiple projects at varying stages of completion and multitask
•Basic knowledge with PLC and control logic.

If you like growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

On June 9, 2025, Honeywell announced the completion of its acquisition of Sundyne. This acquisition significantly expands Honeywell's ESS product portfolio and aftermarket services. It integrates critical equipment with automation and control systems powered by Honeywell Forge, enhancing operational efficiencies. Honeywell's extensive global reach and strong customer relationships will facilitate increased market access and foster the adoption of Sundyne's specialized products and services. The alignment of Sundyne’s technology with Honeywell’s innovative capabilities positions both companies to deliver enhanced solutions that meet the evolving needs of our customers. This strategic move positions Honeywell to deliver cutting-edge solutions that meet the diverse needs of our customers. We encourage all employees to engage with the opportunities this acquisition presents and to embrace the innovative path forward as we integrate Sundyne’s capabilities into our operations.