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Director – Review Operations
Remote
Posted on 10/14/2022
INACTIVE
Locations
Austin, TX, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Communications
Requirements
  • Experienced leader with 7+ years of experience as an attorney and 5+ years of experience leading Review Managers of document review teams
  • Possess a high degree of ediscovery experience and knowledge especially with document review
  • Ability to thrive in a fast-pace environment where your teams are managing multiple fast-moving projects at a given time
  • BS or BA degree required
  • Juris Doctorate degree required
  • Active licensed lawyer in at least one US jurisdiction
  • Have used and understand industry-standard review and production tools including Relativity, Everlaw, DISCO, etc
  • Strong understanding of AI capabilities and applications
  • Excellent communicator - able to present complex technical details, articulate verbally and in writing, and able to instill confidence in clients
  • You are a consummate problem solver and have a strategic mindset
  • You are a natural people manager who develops team members and enables them to become more effective and take on more significant responsibilities
Responsibilities
  • Responsible for day to day tactical delivery of the US review business
  • Hire, coach, mentor, and develop review operations staff, including leading review manager onboarding and providing quarterly career development sessions
  • Responsible for team progress, pace, and quality and client-facing updates & reports. Ensure that all reviews are completed on time and within budget
  • Act as an escalation point to the review management team, providing hands-on advisory services and leadership with client communications/deliverables when quality issues arise
  • Leverage existing talent, management tools, methods, and partnerships to expand the US business geographically
  • Identify and implement process improvement to continuously increase operational efficiency, quality, and scalability
  • Provide input on strategic opportunities to improve operations and grow revenue
  • Track team utilization, manage workload balancing, and ensure proper resourcing for all incoming review projects
  • Partner with Review Sales leadership by supporting sales motions and providing advisory services during the pre-sale phase
  • Partner with Sales Leadership and Sales Operations to align on strategy, reporting progress to meet quarterly and annual targets
  • Provide client consultation within the context of client inputs and goals to optimize data populations for early data assessment, review, and production
  • Engage with DISCO clients on active matters to expand their use of advanced workflows and features so as to increase the value they derive from our technology, including DISCO AI
  • Ensure coordination of facility and logistical considerations for the review services team
  • At all times, drive toward client satisfaction, revenue, and margin goals
Disco

201-500 employees

AI e-Discovery legal software
Company Overview
Disco’s mission is to empower lawyers to do what they went to law school to do by applying human legal judgment to their legal matters. The company is innovating the legal space by using AI, cloud computing, and data analytics to help bring justice for their clients and win important disputes around the world.
Benefits
  • Competitive base salary
  • Start-up
  • Open PTO
  • Free catered lunches
  • Growth opportunities
  • Medical, dental, and vision, 401(k)
Company Core Values
  • Meaningful Impact
  • All-in
  • Grit & Grace
  • Innovation
  • Craft