About Ogilvy

Ogilvy was founded in 1948 by David Ogilvy. O created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and we are committed to attracting, growing, and retaining the best talent in the industry.

About the Role  

Ogilvy is hiring an Account Manager/Sr. Project Manager to join our Miami team.

Our Client Services team is the caretaker of our relationships with clients and critical to maximizing client satisfaction. We seek an experienced Account Executive who is adept at developing strong client relationships, understanding the client business, providing leadership to the team, strategic thinking and improving the overall client experience, while also possessing a deep understanding of creative development in all its forms. S/he must also have the ability to manage the day to day, facilitate creative dialogue and faithfully represent our creative efforts and methodologies to clients.

This person will assist the Account Director/Account Supervisor in the Ogilvy relationship with numerous clients, ensuring projects are delivered on time and on budget, while also working closely with clients to anticipate future needs. The ideal candidate will possess a strong understanding of communications and best-practice methodology to oversee integrated communications solutions to our client’s challenging business problems. The successful candidate will use their experiences to strengthen our relationships while fostering strong, successful partnerships with our clients.

What You’ll Do

• Manage day-to-day responsibilities within your account group such as managing workload and timelines.
• Help maximize agency billings and profitability from the clients that you help manage.
• Meeting and liaising with clients to discuss and identify their advertising requirements;
• Working with agency colleagues to devise an advertising campaign that meets the client’s brief and budget;
• Presenting, alongside agency colleagues (particularly the account director), the campaign ideas and budget to the client;
• Working with the account director to brief media, creative and research staff,
• and assisting with the formulation of marketing strategies;
• Liaising with, and acting as the link between, the client and advertising agency
• by maintaining regular contact with both, ensuring that communication flows effectively;
• Negotiating with clients and agency staff about the details of campaigns;
• Presenting creative work to clients for approval or modification;
• Handling budgets, managing campaign costs and invoicing clients;
• Writing client reports;
• Monitoring the effectiveness of campaigns;
• Undertaking administration tasks;

What You’ll Need 

• Bachelor’s degree
• 5-7 years client relationship experience in an agency (traditional, interactive or social), software, consulting or web development client services environment
• Experience with social media
• Working knowledge of digital marketing is desirable
• Ability to oversee short and long term projects in fast-paced, agency environment
• Ability to manage, train, and mentor staff in the Client Services department
• Respect and understanding of the strategic, creative, and technology disciplines
• Experience and proficiency handling client contact for all project-level communications
• Ability to work productively with all departments to achieve our common goal

How We’ll Support You

Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We’ll empower you with the tools you’ll need to succeed. We’ll give you the autonomy to seek out new paths and better ways of doing things. We’ll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we’ll provide opportunities for you to do work of which you’ll be proud, with people you’ll be proud to call your teammates.