Account Manager
Posted on 2/27/2023
Miami, FL, USA
Experience Level
Desired Skills
Web Development
  • Bachelor's degree
  • 5-7 years client relationship experience in an agency (traditional, interactive or social), software, consulting or web development client services environment
  • Experience with social media
  • Working knowledge of digital marketing is desirable
  • Ability to oversee short and long term projects in fast-paced, agency environment
  • Ability to manage, train, and mentor staff in the Client Services department
  • Respect and understanding of the strategic, creative, and technology disciplines
  • Experience and proficiency handling client contact for all project-level communications
  • Ability to work productively with all departments to achieve our common goal
  • Manage day-to-day responsibilities within your account group such as managing workload and timelines
  • Help maximize agency billings and profitability from the clients that you help manage
  • Meeting and liaising with clients to discuss and identify their advertising requirements
  • Working with agency colleagues to devise an advertising campaign that meets the client's brief and budget
  • Presenting, alongside agency colleagues (particularly the account director), the campaign ideas and budget to the client
  • Working with the account director to brief media, creative and research staff
  • And assisting with the formulation of marketing strategies
  • Liaising with, and acting as the link between, the client and advertising agency
  • By maintaining regular contact with both, ensuring that communication flows effectively
  • Negotiating with clients and agency staff about the details of campaigns
  • Presenting creative work to clients for approval or modification
  • Handling budgets, managing campaign costs and invoicing clients
  • Writing client reports
  • Monitoring the effectiveness of campaigns
  • Undertaking administration tasks

10,001+ employees