As part of our Wealth Advisory team, the Wealth Consultant Partner is an essential member of an elite team providing high-touch service and on-going support for the wealth management needs of the ultra-high net worth client. In partnership with the Wealth Advisor, the Wealth Consultant Partner will deliver exceptional service, help to grow and deepen client relationships, while also delivering advice with the practice clients of the Wealth Advisor.
As a Wealth Consultant Partner at Charles Schwab, you will operate in a team-based model partnered with one to three Sr. Financial Consultants. In a team-based model, tasks can be completed as directed by your Sr. Financial Consultant(s), in partnership with, or independently with check-ins:
- Provide direct, dedicated support for Sr. Wealth Consultant(s) and their practice clients.
- Interface with existing practice clients via inbound, proactive and follow-up phone calls, and email as well as face to face interactions.
- Deepen new and existing client relationships by proactively and reactively uncovering additional business development opportunities and in partnership with your Sr. Wealth Consultant(s) to close the business.
- Provide advice to include suitability, recommendations, and planning for practice clients in partnership with your Sr. Financial Consultant(s).
- Build, refresh, and deliver financial plans for practice clients in partnership with your Sr. Wealth Consultant(s).
- Update and compile client information through Schwab’s internal customer relationship management (CRM) tool.
- Identify leads and proactively generate ideas to connect with clients and prospects.
- Set and prepare for appointments, e.g., review planning status, life events, suitability updates.
- Manage and perform activities in preparation for, and following, client appointments with designated Sr. Wealth Consultant(s).
- Manage local event administration including venue identification, scheduling, contract negotiation, invitation creation, attendance confirmation, development of client presentations, and follow-up post-event with clients and prospects.
- Support the business development and relationship building activities of the Sr. Financial Consultant(s) by following up on referrals and engaging with prospective clients.
- Leverage key business partners (Partner Support & Pinnacle) to resolve, research, and respond to client inquiries and issues as well as ensure operational tasks are completed.
- Partner with Sr. Financial Consultant(s) to ensure we are providing an exceptional experience for clients ultimately improving client promoter score for the branch.
- Participate in or conduct the initial client on-boarding process.
- Assist Sr. Financial Consultant(s) with client segmentation and client engagement blue prints; leverage Connect mailings, branch workshops, as well as regional/national events.