Join the INTERACTIVE BROKERS Team!

Interactive Brokers Group has consistently been at the forefront of trading innovation, starting with the invention of the first floor-based handheld computer in 1983 and we pride ourselves on being primarily a technology company. We continue to challenge the status quo and push boundaries to offer the best trading platform with the most sophisticated features all for the lowest cost to our customers. Software development is the lifeblood of our firm, and it shows in our stellar brokerage platform.

Job Description

As a member of our Operations team, the Platform Operations Engineer will help in addressing operational needs of a mixed on-premise and cloud Linux environment.

In this role, the person is expected to have knowledge of DevOps tools, understanding of block, file and object storage technologies and have a strong background in Linux System Administration and Operations. They have excellent problem-solving and troubleshooting skills. The person should have a passion for automation and learning new skills and technologies.

Core Requirements and Responsibilities

Essential job functions included but are not limited to the following:

• Strong operational skills, with ability to work with end users to understand requirements and resolve trouble tickets.
• Drive consistent standardized solutions across IB for all hardware, software, configurations, and processes.
• Implement tools and processes for efficient and effective operational management of the environment -- change management, monitoring, alerting, etc.
• Schedule and provide after-hours or weekend support when necessary, to perform high-risk or planned downtime of IB’s data center systems for upgrades and maintenance.
• Participate in permanently eliminating issues through automation and engagement with Platform Engineering teams on more complex projects.
• Interact with internal teams to provide solutions and resolve problems in a timely and proactive manner.
• Ability to communicate complex technical concepts to individuals of various technical ability

Knowledge, Skills And Abilities

• Strong experience with DevOps tools and automation, including familiarity with CI/CD pipeline concepts, Docker, orchestration and configuration management (Ansible etc.), git
• Experience with storage protocols and technologies such as S3, EFS, EBS, NFS, CIFS, iSCSI, Fiber Channel
• Able to handle pressure during outages and systematically resolving issues
• Experience being tasked outside their training, willing to take on and learn new technologies
• Experience in Python scripting.
• Solid understanding of host, network and cloud security concepts
• Strong background in Linux administration. Understanding of core Linux concepts and technologies (LVM, systemd, memory/CPU/network/disk management and troubleshooting, Bash scripting, kernel tuning)
• Understanding of standard services and protocols (DNS, DHCP, Active Directory/LDAP, SSH, SNMP)
• Understanding of current monitoring concepts and tools ( Prometheus, New Relic, Datadog etc.)

Required Qualifications

• A Bachelor’s degree or equivalent in Computer Science or Software Engineering
• 3 + years of Linux System Administration 
• 2 years of experience in scripting or software development
• Familiarity with AWS or another cloud provider preferred

Company Benefits & Perks