Social Media Production and Publishing Manager

Social Media Production and Publishing Manager | London

For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations.

Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others.

We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society.

Since 2023, Aesop has been part of the L'Oréal Groupe, founded in 1909 by Eugene Schueller and is home to 37 global brands including Kiehl’s, Lancôme, SkinCeuticals, Nyx, YSL and L'Oréal Paris; presenting wide-ranging opportunities for long-term career growth.

“A business doesn’t consist of walls or machines, but people, people, people.” – Eugene Schueller

Role purpose

Role responsibilities include, but are not limited to – 

Production Management

• Oversee production for social content including shoots, small‑scale productions, creator collaborations, and internal content requests

• Building and manage relationships with external partners; set designers, creative directors, production agencies

• Coordinate logistics, budgets, timelines, and assets with internal teams and external partners

• Ensure all produced content adheres to Aesop’s creative and technical standards

Publishing & Calendar Management

• Own the global social media content calendar, ensuring alignment between campaigns, always‑on content, and market needs

• Manage scheduling and posting across platforms, respecting nuances of timing and format

• Responsible of the production of all content kits through to delivery to the markets

• Collaborate with the Creative Manager to ensure seamless handoff from ideation to production to publication

Analytics & Reporting

• Monitor platform performance, KPIs, and content effectiveness to optimise future strategy

• Prepare monthly and quarterly performance decks, distilling key insights and recommendations

• Maintain dashboards and ensure accurate, timely reporting

Operational Excellence

• Build and maintain efficient workflows for content production, asset tracking, approvals, and distribution

• Ensure compliance with naming conventions, asset management protocols, and documentation

• Support governance and best‑practice sharing with regional markets

Community Manager

• Manage and engage Aesop’s social communities across all channels, fostering meaningful conversation, responding in a timely and considered manner, and identifying relevant trends to thoughtfully join consumer conversations.

This is a full-time position operating with a hybrid working pattern of three days per week on site, two days per week remote.

What we are looking for

• Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives

• Commitment to fostering an inclusive and psychologically safe work environment 

• Significant experience in social media production, publishing, or digital content operations

• Proficiency in Adobe Suit (photoshop, InDesign etc)

• Strong understanding of production processes: shoots, video/photo formats, equipment basics, and post‑production workflows

• Highly organised with exceptional project management skills

• Comfortable working with analytics tools (e.g., native platform insights, Sprinklr, Dash Hudson, or similar)

• Analytical mindset with the ability to translate data into actionable insights

• Comfortable coordinating multiple stakeholders, timelines, and deliverables.

What’s on offer

We takeaholisticapproachto employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation, volunteering and matched giving programs.Employee benefits include -

• Flexible, hybrid working pattern

• Generous product discount allowance and bi-annual complimentary product allocation 

• Paid volunteering allowance for all employees

• Bonus opportunity based on personal, and business, performance

• Suite of options to aid development, including complimentary access to LinkedIn Learning, in-house Product and Core skills training and study support opportunities

• Access to employee assistance programmes, complimentary subscription to Headspace mindfulness app and summer hours options.

Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.

#LI-Hybrid