Senior Manager

The core parts of your role would be to:

• Provide support, guidance and ongoing training to an assigned group of CFG Account Managers, identifying their specific needs and devising plans to ensure all staff are adequately trained.
• Assist with the management, oversight and project monitoring of conventional commercial and construction loans.
• Review, approve or recommend commercial credit facilities (i.e. renewals, assumptions, annual reviews, etc.) ensuring the request falls within the Company’s lending and regulatory requirements and is in compliance with the Company’s delegated authority limits.
• Develop and maintain strong working relationships with CFG colleagues as well as our broker partners in order to provide optimal service to our clients
• Develop, implement, and maintain production and service metrics to measure and support best-in-class turnaround times on completion of portfolio underwriting/renewals and sub-advances with the goal of exceeding customer service, accountability, and transparency targets
• Promote organic growth within the business by allocating resources appropriately in order to target 40% retention of allocated CFG maturities
• Ongoing, timely completion of construction portfolio reporting in an effort to identify risks associated with ongoing projects and proactively develop strategies to mitigate said risk. Reporting and monitoring may include, but not be limited to: status of each construction loan, identification of cost overruns, if any, along with recommendations on how to deal with same, monitoring of associated Letters of Credit, maturity profile, etc.
• Review and approval of regular, ongoing sub-advance requests as delegated by the Prudent Person Policy
• Ensure that projects remain on schedule and on budget. In the event of cost overruns, work closely with lending partners to ascertain cause of overruns while ensuring appropriate tools are in place to address same
• Provide support regarding the management and resolution of challenged commercial facilities.
• Working with lending partners and internal stakeholders, process post-closing amendments that may be required to address cost overruns, scope changes, Letter of Credit requirements, etc.
• Provide overflow support by way of taking on underwriting assignments i.e. renewals, annual reviews, etc.

Let's Talk About You!

• Post-secondary education (diploma/degree) in business or finance
• Have a minimum of 5 years of progressively senior experience in commercial real estate lending, with a specific focus on construction lending
• Management experience is an asset – proven ability to inspire a team to work toward a set of goals and objectives
• Strong knowledge of the process of a construction project, from Zoning and Site Plan Approval requirements to Substantial Completion and Stabilization.
• Ability to identify risks that may arise at various stages of a construction project while leveraging experience to develop mitigating factors.
• Highly developed verbal and written communication skills with the ability to communicate to Senior Management and Partners in a clear, concise and professional manner
• Sound technical knowledge of commercial lending, financial statement analysis and factors affecting the Canadian commercial lending environment
• Working knowledge of AML/ATF regulations and Corporate/Legal documentation for commercial real estate in multiple jurisdictions across Canada
• Detail-oriented individual who possesses a high level of integrity
• Demonstrated service excellence with their field
• Proven ability to thrive in a constantly changing environment and to perform well in a high volume, high intensity environment
• Effective analytical and problem solving skills
• Strong organizational and time management skills
• Ability to handle multiple competing priorities
• Proficient in MS Office

Job Complexities/Thinking Challenges

• The position requires the incumbent to be a self-starter with the ability to prioritize work flow and allocate resources effectively. In addition, the incumbent will need to effectively analyze and make decisions on sometimes complex deal structure issues with incomplete information. The incumbent shall possess strong cognitive skills and professional judgement to property assess risk and rely on past experiences to assist in mitigating same. The individual should also have the ability to coach/motivate employees to consistently develop and achieve aggressive departmental targets. Given the size of the subject construction portfolio, the incumbent must be able to manage multiple priorities while completing work in a compressed timeline.


• The incumbent is required to follow corporate policies, procedures and regulatory requirements in order to properly review files and rationalize the recommendations or decisions made. In addition to exercising professional judgement, strong problem solving skills with respect to AML/ATF risk and related documentation are required. As the construction portfolio continues to grow over time, opportunities may arise to increase the size of the construction team and implement formal reporting relationships.