Full-Time

Senior Data Scientist

Mico

Mico

AI-driven personalized customer engagement platform

No salary listed

Bengaluru, Karnataka, India

In Person

Master's, PhD

Category
Data & Analytics (1)
Required Skills
LLM
Scikit-learn
Microsoft Azure
Python
Regression
Neural Networks
Git
PyTorch
Apache Spark
SQL
Data Engineering
AWS
Pandas
DevOps
Linux/Unix
Databricks
Data Analysis
Snowflake

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Requirements
  • Master’s/PhD in Statistics, Computer Science, Econometrics, or related quantitative fields.
  • 5+ years in data science, with proven expertise in End-to-End Ownership (leading projects from initial data preparation and KPI definition through to delivery of final business impact).
  • Expert-level proficiency in Python, SQL, and Spark, along with deep practical knowledge of libraries such as Pandas, Scikit-learn, PyTorch, and PySpark.
  • Extensive experience in the architecture and implementation of Decision Trees, Regression models, and Deep Learning (including LLMs/NLP).
  • Deep expertise in building recommendation models, including Collaborative Filtering, Content-Based Filtering, Matrix Factorization, and Neural Collaborative Filtering (NCF).
  • Strong command of Unsupervised Clustering/Segmentation techniques and modern Time-Series Forecasting methodologies.
  • Rigorous experimental methodology including offline evaluation, cross-validation techniques, and iterative hypothesis testing to improve model performance.
  • Hands-on experience architecting and deploying solutions in Cloud Platforms such as Azure, Databricks, Snowflake, or AWS.
  • Advanced proficiency with Linux/Unix environments and VS Code, alongside GitHub/Git for collaborative development, branching strategies, and CI/CD workflows.
  • Soft skills including exceptional stakeholder management, professional time management, and a relentless problem-solving mindset.
Responsibilities
  • KPI Design & Stakeholder Strategy: Partner with cross-functional stakeholders (e.g., Marketing, Finance) to define and propose business KPIs that are logically sound, reasonably challenging, and easily communicable to non-technical teams.
  • Data Engineering & EDA: Clean, preprocess, and validate large, complex datasets (structured/unstructured). Perform deep-dive Exploratory Data Analysis (EDA) to identify patterns, ensure data integrity, and set the initial strategic direction for analysis.
  • Personalization & Recommendation: Design and implement recommendation engines to enhance user engagement and brand trust, leveraging both classical and deep learning-based approaches.
  • Iterative Model Development: Develop and deploy predictive models—including customer behavior prediction, customer lifetime value (CLV), media mix modeling, and time-series forecasting—using Python and PyTorch.
  • Advanced Segmentation: Lead customer behavioral analysis projects using unsupervised clustering techniques to drive personalized brand empowerment strategies.
  • Continuous Improvement Loops: Systematically identify bottlenecks in model accuracy through rigorous evaluation and error analysis; iterate on model architectures and data features to consistently hit and exceed target KPIs.
  • Collaborative Engineering & Privacy: Maintain production-grade code repositories using GitHub, ensuring version control and documentation are integrated into the R&D process while adhering to data privacy and ethical AI practices.
  • Cutting-Edge Research: Research and implement state-of-the-art techniques, including LLMs/Generative AI, NLP, and Deep Learning, to enhance business strategies and solve brand empowerment challenges.

Mico uses AI to boost how businesses talk to customers. It provides AI automated call services and 1-to-1 chat tools that create personalized, human-like voice interactions to improve sales and customer service. The system works by delivering automated conversations through calls and chats, adapting messages to each customer, and being offered as a subscription with options for customized solutions. Compared to competitors, Mico emphasizes natural, personalized engagement that can outperform traditional human interactions and focuses on building long-lasting trust through sustainable communication strategies. The company aims to empower brands by using advanced technology to solve customer challenges and achieve strong results.

Company Size

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Company Stage

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Total Funding

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Founded

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Simplify Jobs

Simplify's Take

What believers are saying

  • June 2026 inbound AI calling expands Mico Voice AI into larger service budgets.
  • July 2026 RPM integration automates immediate recruiting calls, boosting conversion for staffing clients.
  • Total funding reached 6.3 billion yen, supporting product expansion and partner sales.

What critics are saying

  • LINE Yahoo policy changes can choke BizClo distribution and revenue in 2026.
  • Microsoft's October 2025 Mico chatbot brand creates search confusion and customer acquisition drag.
  • Free-trial pricing and connection-based billing compress margins if usage growth stalls.

What makes Mico unique

  • June 2026 AI Voice adds inbound and outbound calling across sales and support.
  • May 2026 LINE Yahoo Premier Partner status gives Mico privileged distribution inside LINE.
  • Mico bundles Engage AI, BizClo, SMS/RCS, and Voice AI into one stack.

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Benefits

Remote Work Options

Hybrid Work Options

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Holidays

Wellness Program

Mental Health Support

Gym Membership

Conference Attendance Budget

Professional Development Budget

Stock Options

Company Equity

Phone/Internet Stipend

Home Office Stipend

Family Planning Benefits

Fertility Treatment Support

Caregiver Support

Adoption Assistance

Parental Leave

Paid Sick Leave

Paid Holidays

Relocation Assistance

Meal Benefits

Educational Reimbursement

Tuition Reimbursement

Professional Certification Support

Mentorship Program

Commuter Benefits

Employee Discounts

Legal Services

Network/Onsite Benefit

Volunteer Time Off