Full-Time

Senior Data Scientist

Mico

Mico

AI-driven personalized customer engagement platform

No salary listed

Bengaluru, Karnataka, India

In Person

Category
Data & Analytics (1)
Required Skills
LLM
Scikit-learn
Microsoft Azure
Python
Regression
Neural Networks
Git
Pytorch
Apache Spark
SQL
AWS
Pandas
DevOps
Linux/Unix
Databricks
Snowflake
Requirements
  • Education: Master\u2019s/PhD in Statistics, Computer Science, Econometrics, or related quantitative fields.
  • Experience: 5+ years in data science, with proven expertise in: End-to-End Ownership: Proven experience leading projects from initial data preparation and KPI definition through to delivery of final business impact.
  • Programming: Expert-level proficiency in Python, SQL, and Spark, along with deep practical knowledge of libraries such as Pandas, Scikit-learn, PyTorch, and PySpark.
  • Modeling & Mathematical Expertise: Extensive experience in the architecture and implementation of Decision Trees, Regression models, and Deep Learning (including LLMs/NLP).
  • Recommendation Systems: Deep expertise in building recommendation models, including Collaborative Filtering, Content-Based Filtering, Matrix Factorization, and Neural Collaborative Filtering (NCF).
  • Analytical Methods: Strong command of Unsupervised Clustering/Segmentation techniques and modern Time-Series Forecasting methodologies.
  • Experimental Methodology: Rigorous skills in offline evaluation, cross-validation techniques, and iterative hypothesis testing to improve model performance.
  • Cloud Platforms: Hands-on experience architecting and deploying solutions in Azure, Databricks, Snowflake, or AWS.
  • Development Environment & Version Control: Advanced proficiency with Linux/Unix environments and VS Code, alongside GitHub/Git for collaborative development, branching strategies, and CI/CD workflows.
  • Soft Skills: Exceptional stakeholder management (translating complex data into simple stories), professional time management, and a relentless problem-solving mindset.
Responsibilities
  • KPI Design & Stakeholder Strategy: Partner with cross-functional stakeholders (e.g., Marketing, Finance) to define and propose business KPIs that are logically sound, reasonably challenging, and easily communicable to non-technical teams.
  • Data Engineering & EDA: Clean, preprocess, and validate large, complex datasets (structured/unstructured). Perform deep-dive Exploratory Data Analysis (EDA) to identify patterns, ensure data integrity, and set the initial strategic direction for analysis.
  • Personalization & Recommendation: Design and implement recommendation engines to enhance user engagement and brand trust, leveraging both classical and deep learning-based approaches.
  • Iterative Model Development: Develop and deploy predictive models—including customer behavior prediction, customer lifetime value (CLV), media mix modeling, and time-series forecasting—using Python and PyTorch.
  • Advanced Segmentation: Lead customer behavioral analysis projects using unsupervised clustering techniques to drive personalized brand empowerment strategies.
  • Continuous Improvement Loops: Systematically identify bottlenecks in model accuracy through rigorous evaluation and error analysis; iterate on model architectures and data features to consistently hit and exceed target KPIs.
  • Collaborative Engineering & Privacy: Maintain production-grade code repositories using GitHub, ensuring version control and documentation are integrated into the R&D process while adhering to data privacy and ethical AI practices.
  • Cutting-Edge Research: Research and implement state-of-the-art techniques, including LLMs/Generative AI, NLP, and Deep Learning, to enhance business strategies and solve brand empowerment challenges.

Mico uses AI to boost how businesses talk to customers. It provides AI automated call services and 1-to-1 chat tools that create personalized, human-like voice interactions to improve sales and customer service. The system works by delivering automated conversations through calls and chats, adapting messages to each customer, and being offered as a subscription with options for customized solutions. Compared to competitors, Mico emphasizes natural, personalized engagement that can outperform traditional human interactions and focuses on building long-lasting trust through sustainable communication strategies. The company aims to empower brands by using advanced technology to solve customer challenges and achieve strong results.

Company Size

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Simplify Jobs

Simplify's Take

What believers are saying

  • 6.3 billion yen funding accelerates Mico Voice AI and BizClo development.
  • 296 employees as of January 2026 support robust scaling of LINE solutions.
  • PrivacyMark and ISO 27001 certifications build trust in AI communications.

What critics are saying

  • Google Duplex erodes market share with superior multilingual voice AI integration.
  • LINE's in-house AI agent undercuts Mico Voice AI using platform data.
  • Japan's AI Act imposes 20-30% compliance costs halting non-compliant features.

What makes Mico unique

  • Mico Voice AI delivers human-like voice interactions outperforming traditional humans.
  • BizClo enables LINE-based 1-to-1 business chats for personalized engagement.
  • Mico Engage AI automates LINE marketing with deep client system integration.

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Benefits

Remote Work Options

Hybrid Work Options

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Holidays

Wellness Program

Mental Health Support

Gym Membership

Conference Attendance Budget

Professional Development Budget

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Home Office Stipend

Family Planning Benefits

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Parental Leave

Paid Sick Leave

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Meal Benefits

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Volunteer Time Off