Senior Product Manager

We are looking for an experienced Product Manager to join our Growth team. We are in the early days of building a robust growth team to serve various customer segments, especially SMB businesses. In this role, you will help develop and iterate on self-serve customer experiences and turbocharge the growth of our subscription business. You will spearhead a cross-functional team to drive growth initiatives.

In this critical role, you will have clear ownership to shape and enhance user experiences that drive our product-led growth initiatives at Rockbot. You will collaborate closely with our marketing team and other internal stakeholders to align goals and execute the growth team’s strategy seamlessly.  You have a strong track record in developing and implementing successful PLG experiences. If you are passionate about creating user-centric approaches to drive product adoption and growth, we would love to hear from you.

This role will report to the SVP of Product.

You will:

• Define and articulate the growth team’s product vision, strategy, and roadmap.
• Partner closely with engineering, design, data, marketing, and other teams to execute the product roadmap, focusing on quality, agility, and timeliness.
• Ownership of in-depth analysis of user behavior, market trends, and competitive landscape to identify growth opportunities and prioritize initiatives that drive user acquisition, engagement, retention, and monetization.
• Design and implement testing processes and an experimentation framework to execute multivariate tests to optimize user flows, onboarding experiences, and other key conversion points, while leveraging data-driven insights to inform decision-making.
• Develop familiarity with media products, understand the Rockbot ecosystem, plan growth according to the characteristics of the customer segments, and coordinate with various teams for implementation.

You have:

• You have 7+ years of experience building high-quality, successful products and experiences. Prior product-led growth and/or product-led sales experience is a strong plus.
• You’re comfortable breaking down big problem areas into concrete strategies and plans.
• You’re data-driven with the ability to get into the weeds and understand the impact of your work.
• Ability to progress at a fast pace and move the team forward in an environment with multiple opinionated stakeholders.
• Familiarity with subscription billing platforms and CRM (Netsuite, Salesforce, Stripe, etc).
• An MBA from a top-tier school is a strong plus.

About Rockbot: 

Rockbot is an omnichannel media platform committed to elevating customer and employee experiences while fostering stronger connections in real-world spaces. Rockbot addresses the challenges businesses face in media management with integrated solutions spanning music, TV, digital signage, and advertising. Its mission is to enrich on-premise experiences with media technology, where every interaction is elevated and memorable.

From independent local businesses to large national brands - across nearly every industry, including restaurants, bars, retailers, and more, Rockbot provides all the tools and licensed content businesses need.  Backed by leading investors including Google and Universal Music Group, Rockbot is the future of out-of-home media. For more information visit www.rockbot.com.

Compensation:

Rockbot takes a market-based approach to pay, and pay may vary depending on your location in the U.S. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

The compensation band for this role is $165-$200K base plus equity, and benefits for all team members. 

Our Values:

• Drive: We pursue our mission with relentless tenacity, passion, and optimism and inspire those around us to do the same. We love the journey and are on offense all the time. Yesterday was good enough for yesterday, but today we have to do even better.
• Accountability: We take ownership of our promises, responsibilities, behaviors, and products, and we expect the same of others. Standing behind our mistakes, communicating honestly, and making things right creates trust and strong relationships.  
• Curiosity: We are hungry to learn and continually deepen our knowledge, skills, and understandings. We have a growth mindset and are intellectually curious. We challenge our beliefs and seek feedback and insights from others. The “Why” and “How” always matters.  
• Empathy: We embrace that no two people or businesses are the same. We strive to understand others as deeply as possible and feel their pains and passions. 
• Ingenuity: We work hard but we think smart. We bring creativity, technology, and practicality together to solve tough challenges.
• Integrity: We say what we mean, and do what we say, simply, clearly, honestly. 

Rockbot is an Equal Opportunity Employer, but that’s just the start. We believe different perspectives help us grow and achieve more. That’s why we’re dedicated to hiring and developing the most talented and diverse team – which includes individuals with different backgrounds, abilities, identities and experiences.