Quality Engineer

Career Area:

Manufacturing

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Purpose:  
To perform a variety of quality duties related to the development and implementation of methods, procedures and equipment supporting the Caterpillar Quality Management System (QMS).  This role is fundamentally a reactive quality role responding to daily issues found in the manufacturing facility.  

• Job Duties: 
  The position performs analytical process steps described in the Caterpillar Quality Management System and provides feedback to ensure continuous process improvement. Typical steps include collecting/analyzing quality data and investigating nonconformance to determine permanent resolution. 
• Executes global quality processes as defined in the Caterpillar QMS 
  Coordinate and conduct internal quality audits.
  Administer area metrics.
  Draft and submit local training and documentation as necessary.
  Support certification activities.
• Perform short-term Quality activities such as responding to requests for print interpretation, deviation requests, engineering changes, inspection methods, etc.
• Coordinates various Quality training programs as well as the sample part program.
• Identify, analyze, and resolve non conformance.  Investigates problems on worked purchased.finished, rough, and interplant material.  Coordinates long-term investigation programs as required.
• Investigates, develops and implements electronic clerical or data handling systems to increase the capability and efficiency of the division.
• Generates periodic reports regarding the quality status of high dollar suppliers and any significant trends indicated by the data.
• Provide technical expertise in the analysis, development and implementation of new and revised systems and instructional methods.
• The position is a specialist within the group and provides interpretation and problem solving advice to others inside and outside of the department. 
• Typical internal customers include employees from two or more work groups in a Division. The position's primary customers are internal.  Most of the problems faced by the position are similar to those faced before and follow a pattern.
• The incumbent resolves issues by selecting the best solution from a few choices.  Impacts key quality goals including Customer Satisfaction, Continuous Improvement, Timeliness, Accuracy, Process Quality, Internal Quality Certification, ISO 9000 Certification The position monitors adherence to quality standards and develops action plans for addressing below standard performance.

Background/Experience:  
•    A Bachelor’s degree in Engineering/Manufacturing with an excellent understanding of quality management practices or equivalent experience.
•    Prior experience working in a manufacturing environment, or in the quality field is desired.
•    Minimum three to five years of experience and requires a thorough knowledge of quality concepts including process control, analysis, Caterpillar internal certification principals, and ISO9000 etc.  
•    Requires strong communication, cooperation, and influence skills to work with all levels of employees and customers, especially with leadership management employees.  
•    Requires quality tools knowledge and to be able to teach manufacturing/office employees how to properly apply quality tools or techniques.  
•    Advanced computer applications, good oral and written communications skills are a must.

This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of “essential job functions” as that term is defined by the Americans with Disabilities Act.

Relocation is available for this position.

Posting Dates:

April 30, 2025 - May 13, 2025

Caterpillar is an Equal Opportunity Employer (EEO).

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