Maintenance Superintendent

Description

Be a part of the best team in Property Management!

Vesta Management is seeking to hire an affordable housing experienced, highly skilled, results driven Maintenance Superintendent to lead the maintenance operations at Villa Serena Senior Apartments in Mayfield Heights, OH!  We're looking for a hands-on team player with a proven track record in apartment community maintenance, who takes pride in operational excellence, and genuinely cares about creating a positive experience for our residents.  Join our team and be a part of Vesta’s success story!    

What we Offer: 

At Vesta, we take pride in hiring the best talent in Property Management. We work hard and we have fun doing so. In addition to our generous benefits package, we offer service awards, performance bonuses, team member appreciation events and opportunities for growth. Our benefits include: 

• Medical, dental & vision insurance 
• Company matched 401(K) 
• Paid time off- Vacation, sick, floating holidays 
• 12 additional paid holidays 
• Tuition Reimbursement 
• PetPlan Pet Insurance 
• Employee Assistance Program 
• Long & Short-Term Disability Insurance 
• AND MORE 

The Maintenance Superintendent is fully accountable for oversight of all day-to-day physical operations, ensuring enhanced value of the property while meeting the established standards for safety, appearance and operation within the budgeted financial goals. Managing the inventory of “ready” apartments to support the property’s marketing and leasing efforts, scheduling and supervising staff and contractors, and inspecting completed make ready apartments for move-in. Emergency on-call, nights, and weekends may be required. May be required to drive a company vehicle. Responsible for leading a team of Maintenance professionals alongside the Property Manager. Responsible for maintaining the physical appearance, condition, cleanliness and curb appeal of the property.

• Assist with and attend resident retention initiatives (i.e., resident functions, promotions, monthly newsletters, etc.) and property-issued communications/notices (i.e., bad weather, emergency, etc.).
• Preserves and respects resident, applicant, employee and company confidentiality.
• Report for on-call duties to provide 24 hour/7day per week emergency maintenance service.
• Lead maintenance staff and workflow processes; delegating maintenance tasks and work orders.
• Responsible for physical plant oversight, reporting regularly to the Property Manager, to ensure successful day to day property operations.
• Report directly to the Property Manager, and responsible for inspecting and identifying any physical property/maintenance needs and making recommendations to the Property Manager and Physical Plant Coordinator/Area Maintenance Supervisor if applicable.
• Document capital improvement and/or contracted needs and develop scopes of work to be completed, solicit competitive bids and provide bid package to Property Manager for selection. Oversee and communicate regularly with vendors on site throughout the project or seasonal contract.
• Oversee, order, and maintain inventory levels of parts and supplies. Ensure that maintenance shop and current supplies are kept accessible and organized.
• Maintain Capital Inventory Control Log.

Ongoing Work Orders/Projects and Preventive Maintenance

• Consistently maintain the overall attractiveness of the property, taking initiative as needed to keep the property looking professional and appealing to current and potential residents, owners, investors, and lenders.
• Regularly conduct inspections of and ensure that apartments, building systems, common areas, and grounds meet Vesta quality standards and expectations, by correcting any deficiencies.
• Responsible for assigning, handling, completing, and documenting service requests/work orders, ensuring that our residents’ maintenance needs are met properly, quickly, thoroughly, and professionally. Maintenance and repair may include plumbing, HVAC, carpentry, appliances, carpeting, drywall, worn or defective parts, grounds, and electrical systems. May be responsible for pool maintenance, depending on property needs.
• Assists with moving appliances, abandoned furniture and unloading and storing supplies.
• Ensure unsafe conditions are corrected immediately, and practice “safety first”.
• Communicate, maintain accurate records, scheduling inspections, preventative maintenance, work orders/service requests (received and completed), apartment make-ready status, and assigned work-in progress.
• Maintain Property Inspection Control Log, Winter Weather Log, and Interior/Exterior Light Log.

Make Ready

• Communicate, prepare, and schedule apartments for occupancy within three to five days of vacancy, to maximize occupancy.
• Trash out and clean out of food, furniture, appliances and other debris within assigned vacant unit.
• Prep assigned unit for painting and flooring.
• Timely and thorough completion of assigned items on make ready punch list, including, but not limited to; cleaning, painting, flooring, caulking, wall prep, removal and cleaning/replacement of receptacle and switch plate covers and light fixture bulbs, and holes in walls.
• While completing make ready punch list, inspect and report any additional maintenance needs including repairs or replacements not initially noted. Complete any additional tasks that are within manageable skill set.
• After final maintenance, painting, and floor work, the Maintenance Superintendent may be responsible for the last “sparkle”/touch prior to final move in ready inspection.
• Ensure ready apartments are inspected daily, communicate and input any new maintenance needs, and inform leasing of ready unit status for prospect showings.
• Other duties as assigned by management.

Knowledge, Skills and Abilities:

• Excellent interpersonal skills; strong verbal communication skills 
• Able to work independently; self-motivated, takes initiative 
• Able to work well under pressure/emergency/time sensitive situations 
• Able to multitask and prioritize efficiently 
• Accepts responsibility and accountability 
• Honest and trustworthy; displays integrity 
• Professional, in appearance and action 
• Shows adaptability 
• Able to troubleshoot problems for creative solutions 
• Organized and detailed 

Interested? APPLY NOW!!!

Requirements

Required Education and Experience:

• 5 plus years of related experience. 
• Apartment community experience required. 
• Drywall, lock change, and light electrical, carpentry, flooring, and plumbing experience required. 
• HVAC Type I and Type II required. 
• Knowledge of 3rd party government agency inspection protocol, i.e., REAC, State Finance Agency, etc. 
• Experience leading a team required.

Additional Eligibility Qualifications:

• Multilingual a plus. 
• Must possess your own hand and power tools.
• Valid Driver's License and clean driving record required.
• Successful completion of a background check and drug screening required.

Vesta is an Equal Opportunity/Affirmative Action Employer. Vesta has an ongoing commitment to a diverse workplace free of discrimination and harassment. Vesta recruits, hires, trains, and promotes individuals in all job titles without regard to any protected characteristic, including but not limited to race, color, creed, religion, ancestry, sexual orientation, genetic information, national origin, age, sex, physical or mental disability, being a disabled veteran, veteran of the Vietnam era, or other eligible veteran, or any other protected category under any state or Federal laws. At Vesta, we are committed to a fair and equitable workplace.