Creative Director

The role is hybrid, out of our offices based in Vancouver, BC.

This role is part of our Personalised Content team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients including eBay, Walmart, Meta and more! 

JOB PURPOSE

The focus will be on getting the best work out and nurturing creatives and designers in your team to do the same. You will have the full support of Copywriters, Strategists, Technologists, and Designers. We work very much as a team.

As a People Manager, you are required to understand, organise, and motivate people to achieve extraordinary things: to guide thinking and behaviour in others and take counsel from within to thrive in a dynamic environment. Our People Managers are masters of their craft, demonstrate good judgement and emotional intelligence, and encourage self-development.

KEY RESPONSIBILITIES

To the creative brief:

• Ensures that our creative work fully meets and exceeds the brief.
• Sets the conceptual creative direction for each project on which they work by means of conceiving and expressing (both in written and diagrammatic form) robust creative strategies.
• Where necessary demonstrates advanced knowledge of the organisation's brand positioning identity guidelines and practices.
• Have awareness of all work on brands you are creatively responsible for moving through the agency.
• Where necessary demonstrates advanced knowledge organisation’s technologies and practices.
• Assertively troubleshoots and resolves complex problems.
• Is an experienced contributor with project leadership responsibility.
• The Creative Director will need excellent presentation skills and the ability to guide the client through the complexities of creative conceptualizing, production and delivery.
• Ensuring local creative articulation.

To the creative culture of DEPT:

• Drive a culture that supports creative through curiosity, exploration, technological innovation, and individual development.
• Work effectively with others to deliver high-quality work.
• Demonstrate leadership qualities – stands as a rallying point for creative excellence.
• Conducts self, and communicates, professionally with clients and colleagues.
• Seek to learn about other disciplines and work collaboratively on projects and internal initiatives.
• Conceive and develop initiatives that develop standards and skill-sets.
• Manage the team well, hold accountability and is able to push back on work that is substandard, challenging the team to deliver excellence.
• Ensure that team leads and seniors are developed and nurtured.

To the profile of DEPT:

• Offers informed opinions and specialist knowledge for PR opportunities.
• Creates profitable award-winning work.
• Maintains an up to date resume detailing client project experience.
• Support and contribute to new business opportunity development, pitches, and investment in existing account opportunities. You will delegate and oversee the development of various one-off projects
• Develop and maintain DEPT’S understanding of the relevant industry and sector online creative trends. And continuously evolving best practices in online executions. 
• Be a passionate brand advocate through the attendance of industry-focused events.

WHAT WE ARE LOOKING FOR

• Extensive experience creating paid social campaigns, Meta Ad Manager knowledge a bonus.
• Inspirational creativity.
• Good team leadership, mentorship and persuasion skills.
• A clear communicator with the gravitas to attain respect from the creative team, wider agency and clients. 
• Ability to build rapport quickly, and maintain relationship networks. 
• Design background but with a solid understanding of best in class copywriting.
• Exceptional presentation skills and the ability to guide the client through the complexities of creative conceptualising, production and delivery.
• Deep and proven understanding of marketing, branding, communications, and business objective application.
• A clear understanding of when to apply different creative skills, ideation, brand design, direct communications, and emotive concepts.
• Competence of Figma, Adobe CS and all other relevant software.
• An original thinker who provides a high-level of client service
• Develops and implements new and innovative resolutions.
• Advanced knowledge of graphic design techniques, software applications, and tools.
• Knows and effectively uses fundamental concepts, practices, and procedures in the area of specialisation.

WE OFFER

• A flexible, hybrid working policy
• An excellent salary based on experience and equal pay policies
• Mental health support, and company sick pay scheme.
• 15 days paid holiday annually (plus Public Holidays).
• Refreshments are provided in the office all week, as well as drinks at 4 pm on a Friday.
• Enhanced family friendly policies to support new parents.
• Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
• Inspirational Talks, bringing the outside in with regular guest speakers and events.
• Learning and Development, supporting your growth with continuous opportunities to learn and advance.
• Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

WHO ARE WE? 

We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating. 

Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.

DEPT®is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.