Modern Work Consultant

Overview

CPS are a long established and highly respected Microsoft Partner. Due to our continued growth, we are looking for a Modern Work Consultant who is experienced in ensuring successful definition and delivery of solutions based on Microsoft 365.

The role will work with our customers to design and implement quality solutions, taking the customer on a journey to leverage Microsoft 365 in meeting their needs and ensuring time, cost and quality expectations are successfully achieved. The Modern Work Consultant will deliver within and lead client engagements, ensuring that the client’s business problems are fully understood and that the proposed solution delivers to and exceeds the client’s expectations.

It is our mission to continue growing our Modern Work & Security Practice, providing support and guidance to ensure clients are delighted with our service. The Modern Work Consultant should provide expertise in enterprise solutions, but also have a keen eye to future strategic needs which may include a diversification of the workloads and tools used by the customer.

·       A self-starter, keen to further develop both their personal and the company’s knowledge and skillset.

·       A pragmatic individual and team player with a ‘make it happen’ attitude.

·       Someone who aspires to be or is a thought leader and can take the customer on a journey of transformation.

·       Broad knowledge of solution delivery patterns and practices, application lifecycle management approaches, with experience gained through all phases from design, development, test and release cycle to delivery and maintenance.

·       Proven ability to design, build and demonstrate Microsoft 365 capabilities to prospective clients.

·       Ability to contribute to sales activities such as writing compelling propositions, statements of work, and contributing to tenders.

·       Proven ability to estimate at a high level, the effort required to deliver an engagement.

·       Proven ability to facilitate requirements gathering workshops and manage expectations with all levels of customer stakeholders including C-suite.

·       Proven ability to document the findings of workshops in the form of current state assessments, solution designs, and strategy recommendations.

·       Proven ability to write a solution design that can be handed over to a delivery team to implement.

·       Ability to deliver professional, customer focused, and high performing solutions based on Microsoft 365 architecture.

·       Ability to deliver content to customers that is of the highest quality and has been through the internal quality assurance checks before being published.

·       Attending and participating in project boards to provide technical updates and implementation progress within the project.

·       Promote and support CPS through community engagement around the latest developments in Microsoft 365 and related technologies, including promotion of knowledge through blogs, user groups, and marketing campaign materials.

·       As part of our Microsoft competencies, we are required to have individuals who have passed specific exams. All colleagues should be passionately engaged with expanding their own knowledge and always seeking to pass Microsoft exams aligned to their areas of expertise.

·       CPS have clients across the UK and travel is required at times, with occasional overseas assignments. Our focus is on working from home and creating a sustainable travel plan with clients.

Technical Attributes

·       Experience in designing and developing business solutions based on Microsoft 365 technologies, including planning, deploying, and supporting production implementations.

·       Ability to identify and map business and solution requirements to technical knowledge and Microsoft technologies.

·       Ability to identify and map the business processes of an organisation.

·       Ability to provide technical leadership to projects, and feed into technical leadership of larger programmes.

·       Ability to recognise the need for escalation and the right moment to seek assistance to ensure timely and on budget delivery of projects.

·       Experience of articulating technical change within established change management processes.

·       Demonstrate an expert understanding in Microsoft 365 workloads, including:

o   Microsoft Teams

o   SharePoint

o   OneDrive

o   Microsoft Viva

o   Microsoft 365 Copilot (desirable)

·       Demonstrate an understanding and relevant capability in related Microsoft 365 technologies, including:

o   SharePoint Framework

o   Purview

o   Power Platform (specifically Automate, Canvas Apps)

o   Planner

o   Exchange (desirable)

o   Microsoft Places (desirable)

·       Experience of on-premises solutions built on SharePoint 2010, 2013, 2016, 2019 and Subscription Edition (desirable).

·       Experience of Google to Microsoft Migrations (desirable).

·       Demonstrate an understanding of development patterns and best practices for working with Microsoft 365, Power Platform and Azure.

·       Demonstrate an understanding of security considerations for Microsoft 365.

·       Demonstrate an understanding of the components used to implement identity access management.

·       Demonstrate an understanding of device and application management

Personal Attributes

·       Confidence in own abilities.

·       Eagerness to learn and gain expert knowledge within a constantly evolving subject area.

·       Fast assimilator of information and imaginative problem solver.

·       Structured organiser, with an eye for detail.

·       Appreciation of a quality approach.

·       Strong relationship building skills.

·       Strong analytical and numeracy skills.

·       Ability to use initiative and work under pressure, prioritising to meet deadlines.

·       Knowing when to ask for help and how to best leverage the team around you.

·       Effective communication (written and verbal) with a wide variety of stakeholders.

·       Demonstrable commitment to customer service.

·       Able to demonstrate a passion for technology!

Current at the time of writing. Subject to change.

• 9 Day Fortnight (compression of 10 working days into 9 to be able to not work every other Friday)
• PMI with Vitality Health
• Medical Cash Plan with Medicash
• Life Assurance (Death in Service) with YuLife
• Employee Assistance Programme
• 25 days holiday (plus all Public Holidays) – increasing to 26 days after 1 year, to 27 days after 2 years and to 28 days after 5 years
• Your birthday day off
• Access to Costco Membership
• Salary Sacrifice Scheme, applicable to:
• Workplace Pension https://www.nestpensions.org.uk/schemeweb/nest/about-pensions/why-save-with-a-workplace-pension.html
• Employer contribution is currently 5.5% of qualifying salary (above legislated minimum and will increase if we achieve certain business targets)
• Employee contribution is 4% of qualifying salary (legislated minimum but you can elect to increase)
• EV Car Schemes
• Discounted Gym Membership
• Cycle Schemes
• Home & Tech discounts for IKEA and Curry PC World
• Holiday Exchange Scheme: buy up to 10 additional day per year and sell up to 5.

 In addition, these are just some of our cultural benefits

• Quarterly and annual star performer awards – voted for by your peers and colleagues
• Spot Awards of £25 and up, to instantly recognise excellence in you and your colleagues
• Annual professional and personal training budget to support your PDP
• Career Development Frameworks
• Reward schemes that are designed to thank you for your hard work and make life a little more affordable.
• Monthly employee experience/engagement survey
• Quarterly company meetings
• At least one, usually the kick-off in March/April, will typically be in-person.
• The others are conducted as Town Halls.
• Duration of in-person company meetings is generally 2 or 3 days and location changes every year.
• Social/team building events, organised by our incredible Employee Forum
• Regular, meaningful 1 to 1s
• Long service recognition at 5, 10, 15, 20 years and onwards
• Award winning culture Great Place to Work™ Nov 24 to Nov 25; Best Workplaces for Development™ 2025, Best Workplaces for Wellbeing™ 2025, Best Workplaces for Women™ 2025, Best Workplaces in Consulting and Professional Service™ 2024