About the Role

As a Program Manager, you will play a pivotal role in Character’s research and product flywheel by leading data sourcing, operations and development. You will partner with internal and external teams across research, product and domain-specializations to develop and drive operational excellence in our flywheel. You will be responsible for designing and delivering high-quality, high-throughput and diverse domain specific data and will own the integrity and process in your domain. 

You will also contribute to and influence how we use data to shape model behaviors and product-development. You will become fluent in one or multiple domains and lead strategic and innovative product development, market research and user engagement to expand the depth and breadth of Character.AI towards our mission to Artificial General Intelligence. 

You will be a good fit if you are a seasoned program manager with a deep passion for empowering others with AGI, an obsession with data integrity, strong leadership and communication skills, and a proactive, “get things done” mindset. 

Specialization Tracks

• Coding: In the Coding track, you will use your deep understanding of software development and computer science to push the programming abilities, technical robustness and alignment of our models.

• Science: In the Science track, you will help guide the development of data collection, annotation, and generation strategies in scientific disciplines. You will craft training guidelines to enhance our model’s ability to process and interpret data in a manner that mirrors scientific reasoning and discovery across multiple scientific disciplines. Your work will bridge the gap between complex scientific concepts and practical AI applications.

• Humanities: In the Humanities track, you will lead the effort to infuse human culture, history, ethics, and philosophy into our AI models. Collaborating closely with interdisciplinary teams, you will enrich our models with a perspective that honors the breadth and depth of human knowledge and experience. 

• Multimodal: In the Multimodal track, you will help advance our multimodal future. You will partner closely with our Multimodal, Product teams and Data Partners to integrate modalities and drive our multimodal research and product initiatives. Your work will help make our models more versatile and integrated into daily life. 

• Trust & Safety: In the T&S track, you will help keep Character a safe and fun platform. You will partner closely with our T&S, research engineering, moderation and product teams as well as internal and external data annotation to align projects with organizational goals and develop innovative solutions to enhance dataset quality and platform security. Your work will improve the safety and alignment of our products.

Responsibilities

• Design, manage, and execute plans to develop new model behavior through data collection, annotation, and generation

• Dive into the data to identify user insights and performance in target capabilities

• Develop metrics and collaborate to develop evaluations to track the performance of data on new capabilities

• Contribute to the development of our tooling, process and ontology and ensure it is closely aligned with our research roadmap

• Collaborate with product and engineering to shape new model capabilities into the product

Minimum Requirements

• BS degree in a quantitative field; MS/PhD preferred

• Detail-oriented with executive maturity and the ability to influence, communicate and lead initiatives at all levels of the organization.

• Working knowledge of SQL and Python

• Detailed understanding and passion in cutting-edge ML and AI including: data, modalities, prompt engineering, product development and current research challenge

Join our visionary team, on-site 3-5 days a week, at the forefront of next-generation AGI.

About Character.AI

Founded in 2021 by AI pioneers Noam Shazeer and Daniel De Freitas, Character is a leading AI company offering personalized experiences through customizable AI ’Characters.’ As one of the most widely used AI platforms worldwide, Character enables users to interact with AI tailored to their unique needs and preferences.

Noam co-invented core LLM tech and was recently honored as one of TIME’s 100 Most Influential in AI. Daniel created LaMDA, the breakthrough conversational AI now powering Google’s Bard.

In just two years, we achieved unicorn status and were named Google Play’s AI App of the Year – a testament to our groundbreaking technology and vision.

Ready to shape the future of AGI? 🚀

At Character, we value diversity and welcome applicants from all backgrounds. As an equal opportunity employer, we firmly uphold a non-discrimination policy based on race, religion, national origin, gender, sexual orientation, age, veteran status, or disability. Your unique perspectives are vital to our success.