Pharmacy Billing Supervisor

Company Overview

Founded in 1985, SelectQuote (NYSE: SLQT) provides solutions that help consumers protect their most valuable assets: their families, health and property. SelectRX, a subsidiary of SelectQuote, is prioritizing important population health initiatives focused on actively managed, high-touch patient experience by improving patient engagement and health literacy, simplifying the healthcare journey and facilitating better healthcare options through value-based partnerships.

SelectRX is a high touch, technology-driven specialized medication management pharmacy. We engage virtually with patients to ensure accurate prescription records are maintained in order to achieve improved prescription drug adherence. SelectRX does this by providing a personalized clinical approach driven by a robust technology platform to track adherence with a world-class pharmaceutical packing and distribution facility.

About the Role

Accurate and timely collection posting and billing of pharmacy revenue. Address customers' questions and concerns and market the positive image of SelectRx throughout the local communities.

Supervisory Responsibilities:

• This position has direct supervisory responsibilities.

Essential Duties and Responsibilities:

• Oversees daily billing activity to ensure proper procedures and processes
• Verifies and reconcile all pharmacy deposits
• Spots errors and follow procedures.
• Processes claim rejections accurately and in a timely manner
• Validates revenue reports for accuracy
• Always maintains confidentiality in dealing with all clients and company information. Does not inappropriately access listen to or distribute any sensitive information or allow others to do so.
• Provides support and continued training to billing specialists
• Performs duties and responsibilities according to the philosophy and standards of SelectRx including conveying courtesy, respect, enthusiasm and positive attitudes in work situations with clients, peers and visitors; maintains client and associate confidentiality
• Individual is responsible for understanding all the applicable policies and procedures of the department necessary to perform essential job functions as well as the associate handbook
• The position may be requested to perform job-related tasks other than those stated in this description as directed by the Pharmacy Manager
• Ensures that trainees acquire the knowledge and skill to perform daily tasks
• Analyzes and resolves work problems or assists associates in solving work problems
• Advises management on problems relating to billing
• Encourages, enables, empowers and equips billing staff

Skills/Abilities:

• Service oriented with a high degree of interpersonal communication and organizational skills.
• High attention to detail, quality problem solving and organization
• Displays a future-focused mindset aimed at bringing ideas and solutions to team challenges
• Strong analytical and critical thinking skills
• Ability to identify and delegate team tasks
• Demonstrates appropriate written and oral communication skills
• Strong team player
• Ability to keep track of multiple tasks
• Reliable outgoing and highly effective at relating to others
• A professional attitude is a must
• Ability to effectively interact with all levels of management associates clients and general public
• Proficiency in reading writing and speaking is required
• Understands and maintains confidentiality regarding patient medications and illnesses (HIPPA)

Education and Experience: 

• 3-5 years of relevant Billing system or accounting technical experience required
• 1-3 years of supervisory experience required 

Certificates/Licenses/Registration:

• Pharmacy Technician Certification required (PTCB or NHA)
• Indiana and Pennsylvania State Pharmacy Technician license required, or willing to obtain before start date.

Physical Requirements:

Work is performed indoors with potential for exposure to safety and health hazards related to a home office environment. Could periodically travel to other office and operational sites.  Prolonged periods of sitting at a desk and working on a computer.

SelectQuote Core Values:

Service: We create positive customer experiences. 

Entrepreneurship: We create innovate & take risks. 

Leadership: We build & invest in high-performing teams. 

Empowerment: We embrace a changing environment. 

Courage: We challenge the status quo & drive continuous improvement.

Teamwork: We help support & celebrate each other.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required.

At this time SelectQuote does not hire applicants who solely possess temporary work visas requiring employer sponsorship of any kind including but not limited to OPT, H-1B, L-1, O-1, TN, F-1, J-1, E-3, etc.

SelectQuote Insurance Services does not discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.

Our Benefits

The Compensation for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed.

Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan.

We are proud to offer the following benefits:

• Competitive Medical, Dental, and Vision Insurance
• HSA/FSA
• Voluntary Hospital Indemnity, Critical Illness, Accident Insurance, and Short Term Disability
• Voluntary Life Insurance for Self, Spouse and Dependent
• Company-paid Basic Life Insurance and Long Term Disability
• Retirement plan and Employer match contribution with Profit Share
• Tuition Reimbursement program
• Company perks and Discount program
• Engaging Wellness and Financial Education Resources
• Employee Assistance Program
• Incentive Plans 

Base Hourly Minimum

$25.00

Base Hourly Maximum

$28.00