The Team

Third Party Risk Management (TPRM) is part of the overall Upstart Risk Organization and supports Upstart by identifying and mitigating risks posed to the company by working with third parties. Upstart uses a range of third parties to help effectuate and support the company as a whole as well as the lending products we offer to consumers through our Lending Partnerships. TPRM provides its expertise horizontally to support all areas of the business and provides guidance to support all stages for a third party’s life cycle. 

As the Head of Third Party Risk Management at Upstart, you will set the strategy for the Third Party Risk Management Program at Upstart. You will also be responsible for a team that executes the strategy by following basic risk principles; analyze, understand, mitigate, monitor, and manage the risk of engaging third parties. The Head of Third Party Risk Management and their team will collaborate cross functionally across Upstart to support the overall business strategy and to communicate the strategy and tactics taken for Third Party Risk Management. You and your team will be the primary points of contact for externally facing risk discussions, including with Lending Partners (existing and prospective), Investors (existing and prospective), Dealers, and Suppliers. 

Position Location - This role is available in the following locations: Remote

Time Zone Requirements - This team operates on the East/West Coast time zones. 

Travel Requirements - This team has regular onsite collaboration sessions. These occur up to 3 days per Quarter at one of Upstart’s primary offices. If you need to travel to make these meetups, Upstart will cover all travel related expenses.

How you’ll make an impact:

• Develop and execute the strategy for the Third Party Risk Management Program, including setting priorities, allocating resources, and reporting on overall health of the Program.
• Maintain and evolve the Program and the strategy of the Program in accordance with industry standards and  as Upstart, its product offerings, and its cohort of partners grows.
• Provide leadership to a team of risk professionals responsible for the overall execution of the strategy of the Program, including providing development opportunities and maintaining the level of knowledge and industry acumen.
• Develop and retain the next generation of risk leaders at Upstart.
• Act as a culture leader for the risk organization, displaying Upstart’s core values and principles, while modeling behavior expected for all Upstarters.

What we’re looking for: 

• Minimum qualifications:
  • 7+ years compliance or regulatory experience in consumer lending with proven knowledge of consumer protection regulation including working knowledge of applicable laws including; ECOA, FCRA, TILA, EFTA, GLBA, AML/OFAC, and related state laws 
  • 1-2+ years of people management experience
  • Prior experience in third party risk management, vendor management, and relationship management 
  • Superior communication, organization, project management, and interpersonal skills with demonstrated decision-making capability while dealing with competing interests 
  • Self-starter mentality with the ability to work well under pressure and a strong sense of personal  accountability and ownership
• Preferred qualifications:
  • Strong commitment to ethics and exercises good judgment
  • Adaptable and flexible to changing priorities and situations
  • Flexibility and willingness to learn and take on new evolving responsibilities
  • Bachelor’s degree and relevant work experience
  • Ability to manage and lead a team of professionals to manage the program

What you’ll love: 

• Competitive Compensation (base + bonus & equity)
• Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart 
• 401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings
• Employee Stock Purchase Plan (ESPP)
• Life and disability insurance
• Generous holiday, vacation, sick and safety leave  
• Supportive parental, family care, and military leave programs
• Annual wellness, technology & ergonomic reimbursement programs
• Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering
• Catered lunches + snacks & drinks when working in offices

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