Advisory Board Relations Manager

Overview

Join The Salvation Army of Greater New York as our Advisory Board Relations Manager, providing essential coordination, communication, and project management to strategically engage our Advisory volunteers. You'll be supporting a network of 18 existing Advisory Organizations and launching additional Advisory Organizations throughout the region. This position will collaborate with local staff, community leaders, and philanthropists to ensure Advisory Organization success and growth, including identifying and researching potential members, participating in recruitment, attending Board meetings, creating and disseminating materials and presentations, and training staff and Advisory Organization members on best practices.

The Salvation Army is a faith-based organization and the largest nonprofit provider of social services and second largest provider of disaster relief in the United States. The Greater New York Division covers New York City, Long Island, Westchester, and the Lower Hudson Valley regions. Within Greater New York, The Salvation Army operates 38 community centers, dozens of soup kitchens and food pantries, three homeless shelters, eight homes for developmentally disabled adults, and sleep-away summer camp, among numerous other programs catering to community needs, such as free daycare, after school programming, seniors’ activities, and homeless street-outreach teams.

Working in collaboration with the fundraising and marketing team, and reporting directly to the Divisional Director of Philanthropy, the Advisory Board Relations Manager will be joining a large team of professionals responsible for external relations across in the region.

The candidate must live in the Greater New York City area and be able to commute into the Headquarters office in Manhattan. Frequent travel throughout the GNY Division for site visits and trainings is mandatory. Flexibility to attend fundraising or community events in the evenings is required.

Responsibilities

The Advisory Board Relations Manager is responsible for overseeing a complex network of 18 Advisory Boards, including The Divisional Advisory Board, the Commander’s Advisory Council, and many locally based Corps Advisory Councils and County Advisory Boards. Each of these “Advisory Organizations” will require a different level of engagement and participation by the Advisory Board Relations Manager.

Divisional Advisory Board and Commander’s Advisory Council Responsibilities:

• Board Management
• Manage all aspects of Divisional Advisory Board Meetings:
• Ensure all meetings are scheduled and timely invites are sent.
• Draft agendas, working collaboratively with Director of Philanthropy and the executive team.
• Ensure all materials are prepared, vetted, and distributed in advance of meetings.
• Manage event logistics.
• Take meeting minutes and share with the Statistics department for records.
• Manage follow-ups and updates for members not in attendance.
• Manage Board Accountability and Timeline:
• Track any tasks assigned/commitments made by Board members and work closely with Director of Philanthropy and others to ensure follow-through.
• Track Board member terms and anticipate roll-offs and gaps to fill.
• Track members’ giving and work with donor relations staff on strategies for gift solicitation and ensuring all members are appropriately acknowledged and recognized.
• Develop a regular cadence of Board update emails to support leadership:
• Board Dashboard
• Upcoming Board Member meetings
• Giving updates
• Audit Board materials and ensure proper updates and storage.
• Maintain the Active Board list – contact information, location, degree, workplace, title, etc.

• Committee Management
• Directly manage the Nominating and Governance Committee and Fundraising and Marketing Committees of the Divisional Advisory Board.
• Coordinate all meetings logistics, develop agendas, create meeting materials, and disseminate to members.
• Complete all follow-up tasks independently or in coordination with Committee Members or staff.
• Coordinate with colleagues to ensure all other Divisional Advisory Board Committees have regularly scheduled meetings.
• Collect meeting minutes for records.

• Board Stewardship
• Create and distribute a bi-monthly Advisory Board newsletter with high-level organizational updates, public relations and fundraising information, messages from the Divisional Leadership, and upcoming events
• Develop, Maintain and Implement Board Communications and Engagement Calendar – map out plan for the year ahead of touchpoints, including events, communications and other touchpoints for leadership and members of the Board.
• Review 1:1 Board Member meeting plan and schedule meetings.
• Meet with Donor Relations to discuss Stewardship plans for Board members. Determine if any events are upcoming and how best to lead.
• Plan and execute multiple Board social events each year:
• Identify hosts and location.
• Manage invitations and guest list.
• Coordinate catering, decorations, AV or other tech needs, etc.
• Identify appropriate staffing for event execution.
• Attend events both to network with members and to ensure seamless event execution.
• Coordinate annual Advisory Board Engagement Planning meetings, including scheduling and preparing materials.
• Collaborate with Donor Relations staff to plan and prepare materials for Advisory Board member gift solicitations.
• Work Collaboratively with the Echelon Staff Liaison to engage the young professionals in networking and events with Advisory Board members and provide support as needed for Echelon activities.

• Board Recruitment
• Maintain a pipeline of prospective members
• Work with Leadership, Donor Relations staff, and local Officers to identify quality prospects
• Create research profiles, utilizing colleagues’ knowledge of the individual, research portals, and web-based sources of information.
• Maintain updated prospect lists
• Track prospect engagement and regularly review prospect readiness for a Board ask.
• Manage new Board member onboarding process
• Ensure all onboarding materials are up-to-date and customized for new members.
• Make recommendations for and coordinate introductory/welcome calls/meetings.
• Schedule onboarding sessions with leadership
• Participate in onboarding sessions and lead some sections as appropriate.
• Update Board materials to reflect the new member, their professional bio, contact information, etc.
• Other responsibilities as assigned.

Local Corps Advisory Council and County Advisory Board Responsibilities:

• Board Stewardship
• Maintain up-to-date records of Advisory Organization membership.
• Attend Advisory Organization meetings and provide support to local staff and Officers as necessary.
• Provide training to local staff, Officers, and Board members on best practices.
• Strategically engage local advisory organizations with Divisional Board members and leadership as appropriate.
• Ensure there is at least one member Liaison in each region to the Divisional Advisory Board.
• Develop strategy for engaging all board members from across the division for networking, fundraising, and training.

• Board Recruitment
• Work with Divisional Director of Philanthropy and organizational leadership to determine strategy for launching new Advisory Organizations across the Division.
• Provide skilled administrative support and training as needed to support local staff and Officers in taking ownership of their new Advisory Organizations.
• Maintain a pipeline of prospective members
• Collaborate with donor relations staff and local Officers to identify prospects for new and existing Advisory Organizations across the region.
• Create research profiles and brief Officers on prospects.
• Support Recruitment Efforts
• Assist with coordinating introductions
• Customize recruitment and onboarding materials to support local units
• Other responsibilities as assigned. 

Qualifications

• Bachelor’s degree required.
• 3+ years of professional experience required. Experience working directly with business executives preferred. Experience in fundraising and event planning a bonus.
• Excellent writing and verbal communication skills are required.
• Professional demeanor, strong interpersonal skills, and understanding of customer service.
• Strong organizational and time management skills, attention to detail and follow-through.
• Critical thinking and decision-making skills displaying good judgement and the ability to complete projects independently.
• Collaborative attitude and ability to work closely with many stakeholders in varying levels of seniority towards a collective goal.
• Initiative to identify new opportunities and take through completion independently

Compensation: 70000 to 75000 (USD)