Market Research Project Manager

ABOUT QUADRANT STRATEGIES 

Quadrant Strategies is a fast-paced market research professional services firm that works with Fortune 100 companies on their biggest reputational and business challenges. We use mixed methodology market research to form recommendations, advising top executives on communications and brand strategy to help them grow revenue, reclaim market share, advance their public policy interests, and navigate through some of the world’s highest profile corporate crises. We position ourselves as our client’s go-to partner for some of their most sensitive and high stakes situations, leveraging real data along the way.

The partners at Quadrant Strategies have advised more than 25 of the Fortune 50 on some of

the highest profile corporate and public affairs issues of the last two decades. The firm generally engages with clients' top leadership, and much of the work is strictly confidential, even within clients' own organizations.

Quadrant Strategies was founded in 2015. Quadrant has offices in the United States (Washington, DC, and New York City), the United Kingdom (London) and Republic of Serbia (Belgrade). Employees may request to work from any of our offices, pending approval based on need and office availability. Our offices are open on a hybrid work model, with employees working in-office at least three days a week. 

Quadrant Strategies, LLC provides a comprehensive benefits package that reflects our commitment to the wellness of our employees and their families. This includes medical, dental and vision coverage, legal services, life, accident and disability insurance, parental leave, retirement plan contributions, fitness reimbursements, and paid time off.

Quadrant Strategies, LLC is an Equal Opportunity employer, committed to an inclusive and non-discriminatory work environment, regardless of race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, genetic predisposition or carrier status, veteran status, citizenship status or any other factors prohibited by law. Quadrant Strategies, LLC will provide reasonable accommodations for qualified individuals.

All candidates must be authorized to work in the country where their home office is located. To learn more about Quadrant, visit our website at www.quadrantstrategies.com.

Market Research Project Manager (Contractor)

The Role

We're looking for an experienced market research Project Manager to work with our team on a contract basis. You'll help manage project operations across the full lifecycle, from pricing and feasibility, through programming and fielding, to close-out and invoicing, working across both quantitative and qualitative methodologies for clients in consumer, B2B, and public affairs research.

This is a contractor engagement, with the possibility of extension based on project needs.

RESPONSIBILITIES

Project Execution

• Manage the operations components of assigned market research projects end to end, owning feasibility, timelines, and invoicing coordination
• Coordinate with our in-house programming team on survey scripting, and test links and logic before launch
• Monitor fieldwork daily - completes, incidence, LOI, participation, and quota fill - and act early when metrics drift from bid
• Direct qualitative logistics for focus groups and IDIs, moderation, translation, and transcription

Vendor & Budget Management

• Manage sample providers, recruiters, and translation partners, holding them to bid metrics and quality standards
• Price projects and contribute to client proposals with vendor input
• Track budgets and costs, and monitor project profitability against internal targets
• Work with accounting on billing, AR/AP, and invoicing through project close

Collaboration & Quality

• Serve as the operational link between our research and strategy teams and everyone executing the work
• Give clear, proactive fieldwork updates and flag risks to timeline or feasibility before they reach the client
• Apply quality controls throughout the project lifecycle and coordinate with our data specialists on deliverables and tracker waves

QUALIFICATIONS

• 5+ years in market research project management or research operations, agency or supplier side
• Hands-on experience fielding market research studies - you've managed sample providers, read a live fieldwork report, and made the call to relax a quota or add a provider
• Working knowledge of qualitative fieldwork logistics: recruiting, screeners, moderation, transcription
• Comfort with survey platforms and fieldwork portals (Decipher/Forsta or similar); familiarity with data or dashboard tools such as Displayr is a plus
• Solid grasp of project pricing, budgets, and margin
• Multi-market or multi-language fieldwork experience is a plus
• Highly organized under pressure, with the judgment to escalate early and the autonomy to solve most things yourself
• Excellent written and verbal communication in English
• Bachelor's degree

Engagement Details

• Independent contractor engagement 
• Location: NY/DC; hybrid, with a minimum of three days per week in office
• Must be authorized to work in the country where they are based