We trust you to drive efficiency for the overall book of business by analyzing and executing new strategies for increased growth and profitability. You will maintain current operating procedures, updating when necessary, and review past sales activity for historic trends and expectations. In addition, you will be responsible for managing day-to-day relationships with key carriers and developing agreeable resolutions for any problematic carriers.

You..

• Have 1-2 years of Customer Service experience

• Can display a sense of urgency in managing time and accomplishing tasks

• Are always one step ahead, looking for creative ways to improve old processes

• Have mastered the ability to build and maintain strong client partnerships

• Possess the ability to communicate at all levels and with a wide range of personalities

• Can solve any problem that’s thrown your way

• Are always ready for the next challenge

Requirements: 

• 1 or more years logistics or relevant experience

• Bachelors degree highly preferred but not required

• Proven track record handling customer issues

• Ability to and proven track record to multiple task in a fast paced environment

• Excellent written and verbal communication skills

Work Environment & Physical Demands:

This job operates in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office with an open seating floor plan. The employee may encounter frequent interruptions throughout the work day. The employee is regularly required to sit, talk, or hear.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.