Outreach Nurse

Job Description

The Outreach Nurse supports the safe and efficient delivery of community-based vaccination and sexually transmitted infection (STI) services. Working closely with Community Health and Wellness partners, the nurse coordinates and monitors outreach activities and related clinical functions while exercising independent professional judgment.

The Outreach Nurse ensures patient safety at outreach events and helps expand NATIVE HEALTH’s mobile, school-based, and community-based vaccination and STI services for underserved and minority populations throughout Maricopa County. The position also participates in program monitoring and ongoing professional education to remain current on vaccine and STI-related clinical practices and advancements. The Outreach Nurse Reports administratively to the Health Services Director and works under the clinical oversight of the Chief Medical Officer or designated nursing leader.

Evaluation: Performance in this position will be evaluated in accordance with the provisions outlined in the NATIVE HEALTH Employee Handbook.

Essential Functions: Essential functions, as defined under the Americans with Disabilities Act (ADA), may include the following tasks, knowledge, skills, and other characteristics. This list is not intended to be a comprehensive summary of all duties performed in this position and may be subject to change.

KEY ACCOUNTABILITIES:

1. Monitors all of the clinical operations and related functions of outreach events.

    Measures of Success:

1. Maintains current knowledge of vaccine recommendations and STI screening, testing, and treatment guidelines.
2. Determines the vaccines, STI testing supplies, emergency equipment, and other clinical materials required for each outreach event.
3. Ensures the timely and accurate documentation of vaccine distribution and retrieval, testing supplies, inventory, and required clinical logs.
4. Prepares or oversees the preparation and administration of vaccines in accordance with organizational policies, clinical protocols, standing orders, and applicable scope-of-practice requirements.
5. Minimizes vaccine wastage through effective planning and consistent communication with the registration and outreach teams regarding anticipated attendance.
6. Conducts STI screening and testing in outreach settings and coordinates timely follow-up for individuals with positive results, including notification, education, referral, and linkage to care.
7. Reviews vaccine screening questionnaires with patients to confirm eligibility and identify potential contraindications or precautions before administration.
8. Ensures required emergency medical equipment and supplies are available at each event and routinely inspected for readiness.
9. Provides timely and appropriate responses to patient questions, concerns, and clinical needs.
10. Collaborate with outreach staff to support efficient event operations, including scheduling, preregistration, clinical readiness, logistics, mobile-unit preparation, deployment, breakdown, and post-event follow-up.
11. Directs patient and community inquiries regarding vaccines and STI screening, testing, and treatment to the appropriate internal staff or services.
12. Monitors vaccine recipients during required observation periods and promptly provides assessment and intervention when needed to protect patient safety.
13. Reports vaccine wastage in accordance with Vaccines for Children (VFC) program requirements and organizational procedures.
14. Participates in culturally responsive and trauma-informed outreach activities that promote health equity and improve access to preventive services for underserved and minority populations.

2. Coordinates the immunization and outreach-based STI testing programs associated with community outreach events.

    Measures of Success:

1. Coordinates immunization and outreach-based STI screening and testing services to support safe and efficient event operations.
2. Supports the development of program baselines, performance monitoring, key performance indicator tracking, grant reporting, and quality-improvement initiatives aligned with program goals. Measures may include outreach volume, immunization uptake, STI screening and testing rates, prevention education, and linkage-to-care outcomes.
3. Tracks program activities and outcomes, including mobile vaccination events, school-based clinics, culturally tailored outreach activities, individuals reached, vaccines administered, individuals screened or tested, positive results requiring follow-up, and successful linkage to care.
4. Orders vaccines, testing materials, and outreach supplies in a timely manner and maintains effective inventory controls.
5. Maintains accurate inventory logs, routinely monitors supply levels, and proactively reorders supplies as needed.
6. Maintains accountability for temperature-monitoring devices, including digital data loggers, and confirms that required temperature readings are within acceptable ranges before vaccines are placed in refrigerated or frozen storage.
7. Accurately documents vaccine administration in the electronic health record and the Arizona State Immunization Information System (ASIIS) and completes all required reporting and data entry.
8. Reports vaccine-related adverse events in accordance with Vaccine Adverse Event Reporting System (VAERS) requirements and organizational procedures.
9. Supports implementation of the Shield for Life vaccination program and monitors progress toward established grant objectives, including increasing vaccination coverage among uninsured and underinsured Maricopa County residents aged six months and older by 25%; conducting at least 48 mobile vaccination events, 12 school-based vaccination clinics, and 12 culturally tailored outreach campaigns; and reaching at least 10,000 individuals with recommended vaccines by December 30, 2027.
10. Tracks and reports childhood, adult, and influenza immunization performance measures; individuals reached; vaccines administered; event type and location; patient demographics; educational materials distributed; and other outcomes required by NATIVE HEALTH, the funding organization, or applicable regulatory agencies.  Tracks program outcomes toward goal progress. 
11. Supports culturally responsive vaccine education and hesitancy-reduction activities in partnership with schools, community-based and faith-based organizations, senior-serving organizations, community leaders, and other outreach partners. 
12. Assists in establishing standardized outreach vaccination workflows, documentation processes, billing practices, and operational infrastructure that support the long-term sustainability of the Shield for Life program. 

3. Provides nursing services in accordance with the Arizona State Board of Nursing scope-of-practice                    requirements.

   Measures of Success:

1. Assesses patients’ health status using appropriate nursing protocols, screening procedures, clinical judgment, and observation.
2. Promptly informs the appropriate medical practitioner of significant changes in a patient’s condition, medications, screening results, or diagnostic findings.
3. Collects and documents patient information and clinical data accurately and promptly in the electronic health record.
4. Responds to patient concerns, inquiries, feedback, and telephone messages within established organizational timeframes.
5. Provides culturally responsive and community-centered patient education related to immunizations; STI prevention, screening, testing, and treatment; follow-up care; and referral services.
6. Facilitates timely referrals or warm handoffs to primary care, behavioral health, or other appropriate internal or community-based services.
7. Supports organizational and program needs assigned.
8. Measures of Success:i.
9. Assists with outreach-program needs and other community-based clinical activities as required.
10. Completes NATIVE HEALTH’s requirement of eight hours of outreach activity unrelated to the employee’s primary position responsibilities.
11. Attends and actively participates in required in-services, conferences, training sessions, and division or staff meetings.
12. Perform other duties as assigned by the supervisor. 

KNOWLEDGE, SKILLS, ABILITIES:

1. Knowledge of immunization programs, vaccine storage and handling, STI screening workflows, and state reporting requirements is preferred.
2. Demonstrated commitment to improving the health status of minority, underserved, uninsured, and vulnerable populations, including a willingness to serve underinsured communities.
3. Proficiency with computer applications, including Microsoft Office, Adobe, registries/medical databases, and electronic health record systems (EMR.
4. Ability to foster a positive, collaborative, and team-oriented work environment.
5. Strong customer service orientation with the ability to effectively manage and de-escalate challenging situations.
6. Ability to multitask in a fast-paced, high-demand environment while maintaining composure and professionalism.
7. Ability to interact with the public in a tactful and courteous manner, effectively communicating in person and over the phone with diverse populations.
8. Knowledge of healthcare accreditation standards and requirements.
9. Proficiency in case management and linkage-to-care processes.
10. Effective verbal and written communication skills.
11. Demonstrated cultural competency and ability to work with diverse staff and patient populations.
12. Adaptability and openness to change, with a willingness to support and lead organizational improvements.
13. High level of professional integrity and a strong work ethic.
14. Strong organizational and time management skills, with the ability to manage multiple priorities effectively.
15. Ability to work independently and take initiative in identifying and resolving issues.
16. Knowledge of community resources and effective community-based outreach strategies.

Qualifications

Qualifications / Experience / Requirement

1. Graduation from accredited school or college of nursing is required.
2. Current licensure to practice nursing in the State of Arizona as a Registered Nurse (RN) or Licensed Practical Nurse (LPN) is required.
3. Minimum of three (3) years of nursing experience is required.
4. Ability to work a flexible schedule, including weekends and evening hours, as needed.
5. Ability to travel throughout Maricopa County to various community-based locations.
6. Ability to stand for extended periods and lift and carry supplies as required.
7. Ability to work outdoors and in non-traditional healthcare settings.
8. Demonstrates dependability, punctuality, reliability, and the ability to work effectively with others while meeting deadlines.
9. Maintains a professional demeanor in behavior, appearance, and all organizational materials produced.
10. Possesses strong critical thinking, problem-solving, and customer service skills with a high level of professionalism.
11. Proficient in computer use, including Microsoft Office applications (Word, Excel, Access, PowerPoint) and internet navigation.
12. Must possess a valid and unrestricted Arizona driver's license (or obtain one within 30 days of hire if relocating from out of state). Must have no DUI/DWI or reckless driving convictions within the past five (5) years and no more than two at-fault accidents within the past three (3) years. Must remain insurable under NATIVE HEALTH's liability auto insurance policy.
13. Must successfully pass a criminal background check and obtain a Class I Fingerprint Clearance Card within ninety (90) days of employment.
14. Must pass pre-employment drug and alcohol screening and comply with random testing during employment.
15. Must provide updated immunization (IZ) record at the time of employment.
16. Must have a current (within 12 months) tuberculosis (TB) skin report upon employment and provide an annual update. 
17. Must obtain Basic Life Support (BLS) certification within ninety (90) days of employment and maintain a valid certification throughout employment.

Preferred Qualifications

1. Experience with immunization programs, including vaccine storage and handling, and reporting to state immunization registries.
2. Experience supporting STI, HIV, HCV, or other infectious disease screening, including linkage-to-care coordination.
3. Experience providing nursing services in community-based, mobile, school-based, or outreach settings.
4. Bilingual in English and Spanish preferred; proficiency in additional languages relevant to the service population is highly valued.

Additional Information

Native Health complies with all state and federal requirements, including EEOC requirements. 09/2026