Full-Time
Onboarding & Success Manager
happyhotel
11-50 employees
Cloud-based hotel revenue management platform
No salary listed
Offenburg, Germany + 1 more
More locations: Munich, Germany
Remote
Remote work is available from Germany, with offices in Offenburg and Munich. Up to 20 workdays per year may be spent working from another European country.
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- Successfully completed vocational training or a degree, such as hotel management, business administration, business informatics, or a comparable qualification.
- Strong affinity for software applications and the ability to understand how data flows between different systems.
- Ability to investigate errors methodically and determine whether a cause lies in the happyhotel platform, an interface, or a third-party system.
- Proactive, structured, independent, and effective prioritization of technical topics within a customer portfolio.
- Ability to explain complex topics precisely, empathetically, and understandably to non-experts.
- Fluent communication in German and good English skills for internal coordination.
- Conduct customer onboardings, advise on system setups, and ensure customer technology integrates effectively with happyhotel.
- Provide first-level support on a rotational basis as part of the all-hands approach.
- Assess the technical feasibility of complex requests before contract completion, coordinate the transition from Sales, and define the onboarding plan.
- Configure integrations and settings in happyhotel and, when necessary, in the user interfaces and settings of property management systems or channel managers to ensure reliable data flow.
- Train customers so they understand system logic and can use the solution effectively.
- Manage go-live processes, validate data flows in real time, and optimize technical setups until system stability is achieved.
- Own the technical lifecycle for a portfolio of customers, coordinate complex cases with Support Engineers, and provide input for interface development.
- Develop standard processes to improve collaboration between departments and enable technical scalability.
- Experience in a customer-facing or technical role, ideally in a software-as-a-service environment, customer success, or the hospitality industry.
- Experience with hotel software, including property management systems or channel managers.
- Curiosity and the ability to learn the logic of new tools quickly.
HappyHotel.io provides cloud-based software for hotels that focuses on yield and revenue management to optimize room prices. The product integrates with a hotel's existing Property Management System (PMS) and uses data analysis to generate pricing insights and recommendations. It looks at booking patterns, seasonal trends, and competitor pricing to help hotels set room rates. The company distinguishes itself by offering a data-driven pricing platform that works across a wide range of hotel sizes and continuously analyzes market conditions and customer behavior, rather than offering generic tools. Its goal is to help hotels increase profitability and stay competitive by improving pricing decisions through a subscription-based service.
Company Size
11-50
Company Stage
Series A
Total Funding
$9.4M
Headquarters
Offenburg, Germany
Founded
2019
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Simplify's Take
What believers are saying
- Reimann Investors led €6.5 million on February 19, 2026, funding European expansion.
- Happyhotel claims 15% average revenue uplift, a strong sales hook for independents.
- HotelMinder named happyhotel a 2026 Essential Tech Partner, expanding distribution credibility.
What critics are saying
- Duetto, IDeaS, and RoomPriceGenie outrank happyhotel across major hotel segments in 2026.
- Autonomous pricing invites hotel churn after mispriced peaks, especially during event-driven demand spikes.
- If AI recommendations disappoint, hoteliers revert to spreadsheets and revenue-manager consultants, killing expansion.
What makes happyhotel unique
- February 2026 Series A targets autonomous hotel revenue-agent automation, not dashboards.
- Happyhotel manages 50,000 rooms across 12 countries, showing cross-border distribution reach.
- Free PMS integrations, including Clock PMS+ and Apaleo, reduce switching friction for independents.
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Benefits
Flexible Work Hours
Remote Work Options
Professional Development Budget
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↓ -2%2 year growth
↑ 2%German RMS Happyhotel secures €6.5M in Series A funding. Comprehensive Summarization: Happyhotel, a German revenue management software provider, has successfully raised €6.5 million in Series A funding. The investment round was led by Reimann Investors and included participation from existing partners Wecken & Cie, Seed + Speed Ventures, and MBG Baden-Württemberg. The fresh capital will be utilized to expand across Europe and invest in an autonomous commercial AI agent. Rafael Weißmüller, CEO of Happyhotel, emphasized that the company is not building its system for revenue managers but aims to automate their tasks, enabling professional revenue management for every hotel and fully automating the selling of hotel rooms. This development underscores the growing trend of AI integration in the travel industry, particularly in revenue management and automation. Key Points: * Happyhotel raised €6.5 million in Series A funding, led by Reimann Investors. * The investment will fuel expansion across Europe and support the development of an autonomous commercial AI agent. * The CEO, Rafael Weißmüller, highlighted the company's focus on automating revenue management tasks for hotels. * The funding will be used to invest in AI technology to automate the selling of hotel rooms, aiming to enable professional revenue management for every hotel. Actionable Takeaways: * AI Integration in Revenue Management: The investment in an autonomous commercial AI agent signifies a significant shift towards AI-driven solutions in the travel industry. This development suggests that hotels can now leverage advanced AI technologies to automate revenue management tasks, potentially leading to increased efficiency and profitability. This trend is likely to influence other travel tech startups to invest in AI-driven solutions, fostering innovation in the sector. * European Expansion: The expansion plans across Europe indicate a growing interest in the revenue management software market in Europe. This expansion could lead to increased competition among travel tech companies, driving further innovation and improvements in revenue management software. For startups in the travel industry, this presents an opportunity to develop and market AI-driven solutions that can help hotels optimize their revenue management processes. Contextual Insights: The funding round for Happyhotel reflects the increasing importance of AI in the travel industry, particularly in revenue management. As hotels seek to maximize their revenue and optimize room sales, the adoption of AI-driven solutions is becoming a necessity rather than a luxury. This trend is supported by the broader context of travel tech innovations, where AI and automation are becoming integral to enhancing operational efficiency and customer satisfaction. The investment in an autonomous commercial AI agent by Happyhotel not only highlights the potential of AI in the travel industry but also sets a precedent for other startups to follow suit. As the travel industry continues to evolve, the integration of AI technologies will likely become a key differentiator for companies aiming to stay competitive. Stay ahead with travel trade today - AI news that matters. Get curated travel AI insights - choose the newsletters that matter to you. Choose your newsletters: Join thousands of travel leaders. Unsubscribe anytime.
Happyhotel secures 6.5 million euros in Series A funding. Series A aims to make European hotels more automated and profitable. From software provider to digital revenue agent for the hospitality industry. News by Marc Nemitz · Offenburg, February 19, 2026 The hospitality tech company Happyhotel has completed a Series A funding round of 6.5 million euros. The round is led by Reimann Investors. Existing investors, including MBG Baden-Württemberg, seed + speed Ventures, and Wecken & Cie., are also participating again. Capital for transformation from tool to AI agent. With the fresh capital, the startup wants to accelerate the transition from a classic revenue management software to an AI-supported "Commercial Agent". This is intended to increasingly take over operational tasks in pricing and sales management automatically, thereby relieving hotels in an increasingly complex market environment. "Happyhotel combines everything we are looking for at this stage: an experienced founding team, a scalable product with measurable customer benefits, and a large, previously only partially tapped market." Hans-Christian Perle of Reimann Investors Response to increasing economic pressure in the hotel industry. Many hotels are currently struggling with rising costs, fluctuating demand, staff shortages, and high dependency on booking platforms. The solution addresses this with data-based price optimization, automation, and supplementary human expertise. "We are not building our system for the revenue manager - we are automating the tasks of a revenue manager." Rafael Weißmüller, CEO of Happyhotel Currently, over 50,000 hotel rooms in 12 countries are managed via the platform. According to the company, this leads to an average revenue increase of about 15% for connected establishments and influences an annual booking volume of over one billion euros. Focus on scaling and European expansion. The Series A funds will flow primarily into: * Expanding AI functionalities and depth of automation, * Further developing data-driven price and demand analyses in real-time, * Additional teams in product development, sales, and customer support, * Accelerated expansion into further European markets. The goal is to technologically standardize revenue management and give smaller hotels access to previously highly specialized control tools. Already in October 2023, we reported on a 2 million euro round for the startup. I like it I dislike it
German startup happyhotel has raised €6.5 million in Series A funding led by Reimann Investors to develop AI agents for hotel revenue management. Existing investors Start-up BW Innovation Fund, seed + speed Ventures and Wecken & Cie also participated. Founded in 2019 and based in Offenburg, happyhotel provides automated pricing optimisation software combining artificial intelligence with human expertise. The company's AI agent analyses market and demand data in real time, supported by in-house revenue managers for strategic decisions. The startup currently optimises over 50,000 hotel rooms across 12 countries and manages more than €1 billion in annual hotel revenue. It claims to achieve an average revenue increase of around 15% for hotels. The funding will accelerate European expansion and further development of its commercial AI agent.