Full-Time
Specialty Healthcare Coordinator
Updated on 9/3/2026
PDS Health
Integrated healthcare support company
Compensation Overview
$21.50 - $30.25/hr
Issaquah, WA, USA
In Person
Travel might be required between offices.
 Medical, Clinical & Veterinary (1) |
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- A high school diploma or general education degree (GED) is required.
- Travel might be required between offices.
- Knowledge of office practices, technology applications, and patient insurance.
- Ability to achieve results, set realistic goals, meet commitments, remain persistent, and prioritize daily work.
- Ability to advocate for patients with flexibility, empathy, passion, and ethical judgment.
- Ability to make data-driven decisions, work in a detailed and organized manner, understand operational processes, and use computers proficiently.
- Understanding of financial drivers, use of metrics to manage, and ability to build the financial understanding of team members.
- Ability to actively listen and observe behavior and create a mutually beneficial need for change.
- Ability to work independently and as part of a team.
- Ability to multitask effectively without compromising work quality.
- Excellent interpersonal, oral, and written communication skills.
- Ability to handle and maintain extreme confidentiality of patient records.
- Ability to remain organized and detail-oriented in a fast-paced environment.
- Model company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework.
- Gain a financial commitment from patients to start treatment diagnosed by the Specialist.
- Achieve proficiency in the PDS system and use its tools, skills, and talents to assist patients in making decisions suited to their wants and needs.
- Prioritize specialty coordination and consultation and serve as the subject matter expert for treatment plans that include specialty treatment.
- Proactively manage Specialists’ schedules to keep them full, staggered, balanced, and productive, with appropriate treatment paperwork completed.
- Act as a liaison between the office and specialty teams and facilitate communication, scheduling considerations, consultations, treatment plan changes, and subsequent patient care by scheduling follow-up appointments with specialty, general practice, and hygiene teams.
- Understand and use available financial options to give patients choices for starting dentistry within their budgets.
- Professionally address common patient objections to starting treatment before specialty appointments.
- Obtain necessary insurance pre-authorizations before treatment is completed.
- Participate in daily morning huddles, monthly team meetings, and other required meetings.
- Understand specialty goals and metrics, including reports used to track key metrics and patient care.
- Demonstrate stewardship of the PDS brand by making decisions consistent with the PDS brand framework.
- Become knowledgeable about the Mouth Body Connection and support clinical excellence through comprehensive patient care.
- Maintain a professional appearance and demeanor in accordance with company policies and address others professionally and respectfully.
- Ensure compliance with company policies and applicable state, federal, and other regulatory requirements.
- Perform other assigned duties and responsibilities.
- Prior coursework or on-the-job training in dentistry, insurance, or business.
PDS Health is a healthcare support organization serving dental and medical practices. The company provides business, technology, clinical, administrative, and operational services that help affiliated practices deliver integrated care. It serves patients, clinicians, practice owners, healthcare teams, and communities across its supported network. Its operating model centers on locally led practices connected through shared technology, revenue-cycle, supply-chain, talent, and administrative services. Teams work across clinical care, practice operations, technology, billing, procurement, recruiting, training, and patient support. Teams support coordinated daily delivery.
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