Full-Time

Staff Desktop Support Engineer

Confirmed live in the last 24 hours

Archer

Archer

1,001-5,000 employees

Designs and develops electric vertical takeoff aircraft

Automotive & Transportation

Compensation Overview

$124.8k - $156kAnnually

Senior, Expert

No H1B Sponsorship

San Jose, CA, USA

Category
Customer Experience
Customer Support
Customer Success & Support
Required Skills
TCP/IP
Linux/Unix
Requirements
  • 7 + years hands on experience with:
  • Windows/Linux client & Mac OS support (including command line interface)
  • Okta/AD account management
  • Mobile Device Management administration
  • Google Workspace support: GAM / GAM Advanced
  • 5+ years experience
  • Cloud Infrastructure Experience
  • Excellent troubleshooting skills and able to resolve technical issues
  • SaaS application administration experience such as: Slack, Zoom, Druva
  • Understanding of cybersecurity principles and use in daily tasks and projects
  • Knowledge of networking concepts and protocols (TCP/IP, DNS, DHCP, VLANs, etc.)
  • Zebra Barcode Printer / Scanner support & configuration
Responsibilities
  • Tier 2 Mac/Windows/Linux end user support and troubleshooting
  • Hands on support of Archer’s manufacturing client systems
  • Own Archer’s IT/manufacturing relationship

Archer designs and develops electric vertical takeoff and landing (eVTOL) aircraft aimed at transforming urban transportation. Their aircraft operate by taking off and landing vertically, which allows them to navigate congested city environments efficiently. Archer targets urban commuters, city planners, and transportation networks, offering eco-friendly solutions to improve urban mobility. Unlike traditional transportation methods, Archer's eVTOLs provide a sustainable alternative that reduces environmental impact. The company generates revenue through the sale of its aircraft and may also offer air taxi services in the future. Archer's goal is to lead the shift towards sustainable air mobility, making urban commuting more efficient and environmentally friendly.

Company Stage

IPO

Total Funding

$637.8M

Headquarters

Palo Alto, California

Founded

2020

Growth & Insights
Headcount

6 month growth

2%

1 year growth

0%

2 year growth

1%
Simplify Jobs

Simplify's Take

What believers are saying

  • Archer secured $430M funding, strengthening its financial position for growth.
  • FAA approval for LA air taxi services positions Archer for urban mobility leadership.
  • Planned LA air mobility network could significantly reduce commuter travel times.

What critics are saying

  • Regulatory challenges from FAA and DOT may delay operational plans.
  • Increased competition from companies like Joby Aviation could impact market share.
  • Reliance on strategic partnerships poses risks if expectations are not met.

What makes Archer unique

  • Archer focuses on sustainable urban air mobility with all-electric eVTOL aircraft.
  • The company targets urban commuters with eco-friendly, time-saving air taxi services.
  • Archer's strategic partnerships enhance its market reach and operational capabilities.

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Benefits

Performance Bonus