Manager - Clinical Learning & Development

This is a remote role with nationwide travel requirements.

A career at Sono Bello means being part of a dynamic, high-energy work environment where every team member can make a difference. We love what we do, and it shows. As the national leader in providing cutting-edge, personalized body transformations, we believe everyone deserves their best body today and the opportunity to pursue their best life now. With over 100 locations, Sono Bello is the largest and fastest-growing cosmetic surgery practice in the nation.

The role of Manager, Clinical Learning and Development is responsible for the development and implementation of innovative clinical instructional strategies and programs. This role involves collaborating with the Learning and Development team, company leadership, subject matter experts, and stakeholders to create and facilitate engaging, effective learning experiences that align with the organization’s goals. This person will foster a collaborative environment that encourages creativity and professional growth, while overseeing a team of Trainers, Clinical Learning and Development to ensure successful delivery of Learning and Development programs and modules. The role requires effective communication, project management, and the capability to build and maintain cross-functional partnerships, as this role partners with the National Support Center and Field Leadership Teams to ensure new and existing Clinical team members are equipped to; drive strong operational execution and compliance, deliver great patient experiences, ensure an environment of care, and exceed the business objectives of our centers. This role is based remotely and reports into the Vice President, Enterprise Learning and Talent Development.

ESSENTIAL DUTIES AND RESPONSIBILTIES:

• Manage and develop the Clinical Learning and Development team
• Maintain and develop effective facilitation and presentation skills for both in-person and virtual training modules/workshops/programs
• Continuously improve clinical onboarding and new center openings, including training plans and tools based on the needs of the business
• Collaborate with L&D, leadership, subject matter experts, and stakeholders to gather input and ensure content accuracy
• Ensure clinical training is effective, engaging, and efficient while supporting team culture
• Identify high potential team members and address team member skills gaps
• Build and execute development programs to continuously improve Sono Bello training effectiveness and ensure company initiatives are incorporated into training materials to reinforce processes, protocols, and tools
• Identify educational needs and priorities based on performance data, feedback, and emerging trends in healthcare
• Collaborate on the design and implementation of high-quality onboarding programs
• Ensure that all educational programs comply with regulatory, accreditation, and organizational standards
• Foster a culture of continuous learning and professional growth.
• Foster strong communication and community by establishing appropriate touch bases, communications, meetings, center visits, etc. with appropriate Field Team Members and the L&D team
• Build and maintain cross-functional relationships with CCOs, Area Leaders/Directors, Practice Managers, Associate PMs, Assistant PMs, Lead Clinicians, and other integral Support Teams including Executives across Field Leadership, Medical Leadership team, Risk and Regulatory department
• Track and report on L&D KPI and ROI metrics

REQUIRED SKILLS AND ABILITIES:

• Excellent written, verbal, and visual communication skills
• Strong organizational and process optimization abilities
• Ability to work independently and in team settings
• Experience in a surgical and corporate setting preferred

EDUCATION AND EXPERIENCE REQUIRED:

• D.N. or B.S.N. from accredited College of Nursing, accompanied by sitting for and passing the NCLEX-RN exam maintaining in the state(s) of employment. RN is responsible for maintaining the required elements for successful renewal.
• Minimum: 1 - 3 years of proven experience in a clinical leadership role, with a focus on corporate training and process optimization
• Minimum: 1 - 3 years of proven experience in a learning and development role, with a focus on educational programs and facilitation
• Minimum: 5+ years of experience working in a clinical setting, preferably in a surgical environment
• Relevant experience and knowledge in Medical Policy Development, Compliance, and Clinical Training/Education
• Experience in Joint Commissions, AAAASF or AAAHC accreditation a plus.
• Preferred: Experience in instructional design and Learning Management Systems
• Demonstrated experience of delivering high-quality, effective trainings
• Ability to analyze data and use it to drive decision-making, program design, and inform instructional decisions
• Strong ability to build strong cross-functional relationships and influence change
• Excellent verbal and written communication, and interpersonal skills
• Strategic planning and business acumen
• Must be proficient in basic computer skills and utilization of MS Office Suite, SharePoint, and Smartsheet

WORK ENVIRONMENT:
This is a remote position with nationwide travel required.

TRAVEL REQUIREMENT:

This role requires up to 75% of nationwide travel based on business needs.

COMPENSATION:

At Sono Bello, we believe that our team members are the keys to our success. The compensation range for this role is $94,000 - $134,000 + Bonus.

BENEFITS:

• Medical
• Dental
• Vision
• Life Insurance
• 401K
• EAP
• PTO & Paid Holidays