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Full-Time

Sales Support Program

Industrial

Posted on 10/25/2024

Ferguson

Ferguson

10,001+ employees

Industrial & Manufacturing
Consumer Goods

Compensation Overview

$18.71 - $29.92Hourly

+ Bonus + Incentive Plan

Entry

Hampton, VA, USA

Category
Customer Success Management
Sales & Account Management
Required Skills
Sales
Customer Service
Requirements
  • 0-3 years sales and/or customer service experience preferred
  • A desire to learn with a drive to succeed
  • Passion for collaboration and desire to assist customers across the team
  • Ability to build long-lasting relationships while balancing business and customer needs
  • Drive to act and respond quickly to customer needs and make decisions in a timely manner
  • General digital literacy including Microsoft Office
  • Strong written and verbal communication skills
Responsibilities
  • Assists in multiple behind-the-scenes sales functions such as answering sales calls for general information, addressing and resolving customer concerns or questions, and helping customers by recommending the best products and solutions to support their needs
  • Providing hands-on assistance on an as-needed basis such as helping assist customers on the parts counter and providing backup support in the warehouse
  • Presents job quotes and provides accurate pricing and inventory information to customers
  • Uses customer relationship management (CRM) system and phone system effectively
  • Works together with Sales associates to provide outstanding customer service for both existing and prospective customers

Company Stage

IPO

Total Funding

N/A

Headquarters

Newport News, Virginia

Founded

N/A

Simplify Jobs

Simplify's Take

What believers are saying

  • Ferguson's financial maneuvers, like the $750 million notes offering, provide the company with increased corporate flexibility and potential for expansion.
  • The recent acquisitions bring in talented associates and broaden Ferguson's operational capabilities, potentially leading to enhanced market presence.
  • Investments from various financial entities, such as International Assets Investment Management LLC, indicate strong market confidence in Ferguson's growth potential.

What critics are saying

  • Ferguson's aggressive acquisition strategy may lead to integration challenges and potential cultural clashes within the newly acquired companies.
  • The company's increased debt from the $750 million notes offering could pose financial risks if not managed properly.

What makes Ferguson unique

  • Ferguson's strategic acquisitions, such as Gerster Equipment Co. and United Water Works, enhance its geographic reach and capabilities, setting it apart from competitors.
  • The company's ability to raise $750 million through senior unsecured notes demonstrates strong financial flexibility and investor confidence.
  • Ferguson's consistent acquisition strategy, with ten acquisitions in the last fiscal year, highlights its aggressive growth approach in the market.

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