Office & Facilities Operations Executive

About MarketStar

In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation. 
 
Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success. 

We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth!  

About the Office & Facilities Operations Executive:

The Office & Facilities Operations Executive is a hands-on, individual contributor role responsible for the day-to-day running of the Dublin office. The role is primarily focused on facilities and workplace operations (approximately 85%), with a smaller element of administrative and executive support (approximately 15%).

This role suits someone with prior office or facilities experience who is comfortable working independently, coordinating vendors and stakeholders, and keeping the workplace running smoothly, safely, and professionally.

Role & Responsibilities:

Facilities & Workplace Operations (85%)

• Manage the day-to-day operation of the Dublin office, ensuring a safe, professional, and well-maintained working environment.

• Coordinate cleaning, maintenance, building management systems (BMS), workspace setup, and general office upkeep, including monitoring stock levels of office supplies and consumables.

• Act as the main operational point of contact for landlords, building management, and external service providers.

• Coordinate vendor activities, manage service providers, track service levels (SLAs), and support facilities-related procurement.

• Track facilities-related budgets, invoices, and routine operational spend, escalating variances where needed.

• Support and coordinate Health & Safety activities, including maintaining documentation, supporting risk assessments, coordinating incident reporting, and escalating issues in line with company policies and statutory requirements.

• Act as a facilities contact during building incidents or emergencies (e.g. fire alarms, building issues), coordinating with building management and internal stakeholders.

• Serve as a trained First Aider and Fire Warden (training will be provided) and support ongoing workplace safety and wellbeing initiatives.

• Coordinate IT and workplace equipment needs with internal IT teams, including workstation setup and basic asset tracking.

• Resolve day-to-day facilities or operational issues promptly, escalating more complex matters where appropriate.

• Manage visitor access in line with Facilities SOPs (pre-visit, check-in, post-visit follow-up) and coordinate catering when required.

• Work closely with the Information Security team to support physical security controls, including identifying and escalating physical security issues.

• Provide regular operational updates to the Facilities Leadership team, covering completed and upcoming works, vendor performance, incidents, and spend.

Administrative & Executive Support (15%)

• Support new-hire onboarding, including workspace setup, access badges, induction coordination, and equipment preparation, in line with internal data protection policies.

• Respond to employee queries related to office and facilities matters.

• Provide ad-hoc administrative support to executives, such as meeting coordination, travel bookings, and calendar assistance, where business needs require.

• Support office culture and engagement activities, including events and team initiatives.

• Maintain facilities and office records, trackers, and documentation to support smooth operations and audit readiness.

• Assist with occasional executive schedule changes to accommodate client meetings.

Skills & Qualifications:

• Previous experience in office management, facilities coordination, or workplace operations.

• Proven experience coordinating vendors and day-to-day facilities services.

• Good working knowledge of workplace Health & Safety practices in Ireland; experience supporting compliance activities in a regulated environment is desirable.

• Strong organisational and time-management skills, with a practical, hands-on approach.

• Comfortable working independently and managing competing priorities.

• Clear communicator with the ability to handle sensitive information discreetly.

• Experience supporting onboarding and office logistics.

• Fluent in spoken and written English.

What We Offer:  

In our commitment to our “We Care” value, we believe in providing employees with valuable mental and physical well-being benefits including:  

• Comprehensive VHI Health cover from day one 

• Company Pension Plan

• Structured training & career development opportunities 

• Education reimbursement 

• Paid birthday leave 

• Personal Hardship Loan Program 

• Mental health and 24/7 employee assistance program 

• Bike To Work Scheme / Taxsaver Leap Card Scheme 

• Top-performer and tenure awards 

The pay for this position is basic salary per annum of €40,000 - €45,000 .There are several factors to consider including but not limited to, the role’s responsibilities, experience, location, education/training, internal equity, and key skills. Your recruiter will provide more detailed information during the interview process.      

MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require reasonable accommodation to complete any part of the job application process, please contact us at [email protected] for assistance.