Facebook pixel

Lead – Risk Operations
Posted on 8/8/2022
INACTIVE
Locations
Remote in USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Management
SQL
Python
Requirements
  • 1+ years of experience in fraud management or related people management roles
  • Ability to maintain composure and act as a role model when presented with barriers or when results are not as expected
  • Self-starter with strong sense of urgency, high accountability and excellent attention to detail with the capability to thrive in a fast paced environment
  • Strong interpersonal and communication skills
  • Excellent analytical and problem solving skills
  • Ability to work in a fast-paced environment and meet deadlines without sacrificing quality
Responsibilities
  • Lead a team of Risk Operations Investigators in a fast paced environment which includes preparing the team on new fraud trends, incoming fraud attacks, and any changes to procedures/policy
  • Ensure that SLAs are met consistently and identify core issues when the team fails to meet SLAs
  • Delegate and prioritize effectively to ensure the team is focused on high-impact needs and allocating time appropriately between project and core work
  • Mentor, guide, and manage direct reports on fraud best practices and career development
  • Research and resolve risk events stemming from process breakdowns
  • Provide research support on a variety of investigations
Desired Qualifications
  • 3+ years of direct experience in fraud risk prevention and detection (within FinTech/tech industry is a plus)
  • Working knowledge of scripting & querying languages (e.g., Python, SQL) is a plus
Affirm

1,001-5,000 employees

Point of sale installment loans for consumers
Company Overview
Affirm seeks to deliver honest financial products—to improve lives. The company operates a buy-now-pay-later platform for consumers at the point of sale.
Benefits
  • Spending wallets: Access tech, food, lifestyle, and family planning wallets for your expenses
  • Supportive communities: Get involved with our employee resource groups and community groups
  • Remote-first workforce: If your role is remote, you can set up shop anywhere in your home country
  • Generous time off: Take the time you need when life happens
  • Health benefits: Get a plan that fits your needs
  • Mental healthcare: Take care of your mind with great mental health programs
  • Parental leave: Birth and non-birth parents get 18 weeks paid leave. Plus, a 4-week return-to-work transition program, at full base pay.
  • Compensation: We have a simple, flexible, and transparent remote-first compensation structure so you can make the best decisions for yourself and your family.
  • Away days: We offer 24 company-wide paid days off—which help our teams collectively pause to recharge.
  • Learning & development: Engage in exciting learning programs to level up your growth.
Company Core Values
  • People come first: We consider our impact on people’s lives before we think about our own interests.
  • No fine print: We are completely transparent and honest—with our customers and with each other.
  • It's on us: We take full accountability for our actions, never shirking responsibility or passing the buck.
  • Simpler is better: We make complex things simple and clear.
  • Push the envelope: We never stop innovating, taking smart risks, and raising the bar.