Full-Time
IT Operations Engineer
Posted on 3/14/2024
Decentralized crypto trading protocol on Ethereum
Compensation Overview
$137,000 - $190,000Annually
Senior
New York, NY, USA
- 5+ years of experience in an IT/Corp Sec role
- Experience configuring, deploying, and maintaining Mac OS and Windows-based systems
- Ability to troubleshoot and resolve a wide range of IT issues in a timely and effective manner
- Proficiency in managing and troubleshooting video conferencing systems and collaboration tools
- Familiarity with administering SaaS products and cloud-based tools (e.g., Okta for Single Sign-On)
- Excellent technical support and customer service skills
- Strong organizational skills and the ability to manage multiple tasks and projects simultaneously
- Manage our office IT setup
- Lead our MDM, Google Workspace and secure hardware efforts
- Troubleshoot any IT issues within the company, in-person and remote
- IT & tech support for onboarding processes
- Collaborate with our Engineering team to improve our IT systems
- Manage and administrate SaaS products and tools
- Configure, deploy, maintain, troubleshoot and support our fleet of Mac laptops, printers, mobile devices, testing phones, and other computer and telecommunications equipment
- Take ownership of IT incidents and ensure issue resolution and employee satisfaction
- Support security in maintaining access to applications via SSO
- Manage MDM tools and configurations
- Ensure all users are running the latest updated and patched applications
- Provide support for Multifactor Authentication and SSO
- Contribute to the continuous process improvement of IT Support
- Provide employees with a single point of contact for IT Service activities
- Create and maintain user accounts in our SaaS tools
- Keep accurate notes of issues and troubleshooting steps taken within our ticketing system
- Perform post-resolution follow-ups with end users and team members
- Evaluate documented resolutions and analyze trends for ways to prevent future problems
Uniswap Labs operates a highly influential decentralized crypto trading protocol on Ethereum, which supports swapping, earning, and integrates with over 300 DeFi applications. With a strong emphasis on community governance by UNI token holders and delegates, it offers a dynamic and inclusive working environment. Additionally, the company empowers developers with robust tools and documentation, fostering an innovative culture in the fintech sector.
Company Stage
Series B
Total Funding
$177.9M
Headquarters
New York, New York
Founded
2018
6 month growth
↑ 2%1 year growth
↑ 12%2 year growth
↑ 97%Benefits
Unlimited and encouraged time off
100% company-paid medical, dental, & vision for you and your dependents
401(k) participation
Daily lunches at NY HQ
For remote employees: up to $2,000 USD home office setup stipend