Location:

726 Exchange Street - Buffalo, New York 14210

The Program Manager role will be responsible for the coordination and oversight of the business line’s strategic initiatives and control environment associated with Fair Lending, which strives to grow and promote the success of our diverse small business customer base. The ideal candidate will have a strong background in strategic planning, commercial banking compliance, financial product constructs, and an understanding of the unique needs and challenges faced by diverse small businesses.

• Collaborate with cross-functional teams to develop and implement strategic plans that align overarching business objectives with the mission to enhance KeyBank’s market presence in diverse, small business segments.
• Align stakeholders and data teams to deliver reporting capabilities and generate comprehensive performance reviews with actionable insights.
• Address governance, platforms, sales practices, and operational controls to ensure compliance with evolving legal requirements and internal policies.
• Prepare senior management and lead efforts pertaining to regulatory engagements, audits, or inquiries from community advocacy groups, clients and prospects.
• Coordinate engagements with vendors, outside counsel or other third parties when necessary.

• Bachelor’s degree in business or related field and/or equivalent work experience
• Minimum of 7 years’ experience in financial services with advanced knowledgeable of financial products
• Demonstrated project management leadership skills; experience in organizing, planning and executing medium to large-scale, multi-functional projects from vision through implementation.
• Demonstrated ability to express complex concepts in terms that are understandable to the business partners, senior leaders, and the sales force.
• Superior teamwork, interpersonal skills and ability to communicate with all management levels.
• Demonstrated analytical, process management and conceptual skills.

Business Acumen

Process Management

Planning

Written and Oral Communication

Leadership

Partnering / Influencing

Critical Thinking

Problem Solving

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $100,000to $120,000 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.

Please click here for a list of benefits for which this position is eligible.

Job Posting Expiration Date: 02/20/2025

KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing [email protected].