Your Responsibilities

• Research and advice on visa and immigration requirements, primarily for outbound travel from the Americas region (US, Canada, Latin America), and be prepared to support EMEA (Europe, Middle East, Africa) and APAC (Asia-Pacific) as needed.
• Craft and optimize regional and global visa strategies aligning with Netflix’s needs, adapting to business and legal landscape shifts, including by keeping abreast of changes and/or new regulations and implementing processes and workflows to adapt accordingly.
• Create visa submission strategies and ensure accurate and timely submissions with third-party visa service providers, including by coordinating with employees to gather and process necessary visa application materials.
• Identify and manage relationships with visa and immigration service providers in the region, reviewing performance and renegotiating terms as required.
• Field and service visa-related escalations, strategizing resolutions for denials, expediting request needs, or complications in the region. 
• Develop, update, and implement training as required for regional partners on best practices and watchouts in each region/country.
• Collaborate with internal stakeholders to proactively get ahead of and understand visa requirements for upcoming projects and business operational needs. 
• Implement innovative solutions to enhance visa processing, including by leveraging new technologies for efficient processing and management, evaluating places where building in-house capabilities may better serve business needs, developing templates and guidance documents, etc.

To Be Successful

• You’ve done this before. Meaningful experience (5-7 years) in immigration and/or business visa processing at a global or multinational company/entertainment studio, or immigration firm. 
• You have a deep knowledge of business visa/immigration processes in a variety of countries, particularly in the Americas region, and experience researching international laws and policies. Familiarity with EMEA and/or APAC regions is an added advantage.
• You possess excellent organizational and time management skills, meticulous attention to detail, an ability to work well with changing information, and to manage competing deadlines.
• You are effective and concise in your communications and have strong interpersonal skills, building and cultivating relationships with internal and external stakeholders, team members, and cross-functional partners. 
• You exercise great judgment can articulate sound reasoning for decisions, and are comfortable leading and advising through tricky situations that involve gray areas, nuanced analysis, and/or risk assessment.
• You are a resourceful problem solver, taking initiative and leveraging internal and external resources to find the best solutions. 
• You are a collaborative team player who acts with a sense of urgency and adaptability in a fast-paced and ever-changing environment. 
• Multilingual abilities are a plus, Spanish and Portuguese proficiency preferred.