Full-Time

Commercial Installation Technician

CPI Security

CPI Security

501-1,000 employees

Custom home security and automation solutions

Compensation Overview

$60k - $80k/yr

+ Uncapped commissions

Columbia, SC, USA

In Person

Category
Field Service (1)
Required Skills
Sales
HVAC
Customer Service

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Requirements
  • A high school diploma or equivalent is required.
  • Technical training in electronics, electrical work, heating, ventilation, and air conditioning, or a related field is a plus.
  • Strong sales skills, including upselling and closing techniques, are required.
  • Excellent customer service skills and a commitment to safety are required.
  • Mechanical aptitude and the ability to work independently or as part of a team are required.
  • A positive attitude, professional appearance, and flexibility to work weekends are required.
Responsibilities
  • Install new equipment or systems for commercial customers so the systems exceed customer expectations.
  • Educate, train, and demonstrate customers’ new systems.
  • Work closely with supervisors and other technicians to coordinate and complete jobs.
  • Maintain rapport and a professional attitude with coworkers and customers.
  • Provide solutions and use technical expertise to address customer challenges.
  • Maintain knowledge of industry changes and new developments in products and technology.
  • Present a professional appearance and maintain a clean, professional vehicle image.
  • Implement new ideas and strategies to make tasks easier.
Desired Qualifications
  • Technical training in electronics, electrical work, heating, ventilation, and air conditioning, or a related field.

CPI Security designs, installs, monitors, and services customized home security and automation systems in the Southeast. Customers get a full in-house solution, from initial design to ongoing monitoring and maintenance, rather than outsourcing parts of the service. The products work as integrated security systems with sensors, automation features, and a monitoring center that watches for alerts and responds to incidents, while technicians handle installation and service. CPI distinguishes itself by handling every step of the process in-house, offering local expertise and a strong culture focused on giving back to the community, competitive employee benefits, and a track record of growth. The company's goal is to protect homes and improve daily living through reliable security and automation, serving the fastest-growing security market in the Southeast.

Company Size

501-1,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Charlotte, North Carolina

Founded

1976

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Simplify Jobs

Simplify's Take

What believers are saying

  • July 22, 2025 Fourth Circuit upheld CPI’s $189.7 million Vivint verdict.
  • That ruling funds corrective advertising, legal spending, and channel defense for years.
  • Lumos bundling can raise household ARPU across Southeast markets through 2026.

What critics are saying

  • Vivint’s deceptive-sales fight started in 2020, proving CPI’s customer base is contestable.
  • CPI’s model depends on high-touch installation and monitoring, making margin expansion difficult.
  • A future dispute or sales-channel misstep can trigger another customer-poaching wave and brand damage.

What makes CPI Security unique

  • CPI Security combines monitored alarm systems with inTouch app and SmartHub hardware.
  • August 2023 Lumos partnership bundles Southeast fiber internet with CPI smart-home security.
  • CPI’s 2021 panic button and 2022 SmartHub upgrades deepen emergency-response stickiness.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Company Match

Paid Holidays

Paid Vacation

Professional Development Budget

Phone/Internet Stipend

Company News

SDM Magazine
Aug 2nd, 2023
CPI Security partners with Lumos to offer Fiber Internet in the Southeast

CPI Security announced a partnership with high-speed fiber internet provider Lumos to offer homeowners in the Southeast with Wi-Fi that will better support their customized smart home security systems.

CPI Security
Jul 31st, 2023
CPI Security & Charlotte Knights host 3rd annual youth baseball Clinic

CPI Security is partnering with the Charlotte Knights to host the third-annual Safe at Home Play Ball!

Security Sales & Integration
Jun 12th, 2023
CPI Security Captures 2023 Police Dispatch Quality Award

LOUISVILLE, Ky. — CPI Security has been named winner of the 2023 Police Dispatch Quality Award for its commitment to and results in reducing false alarm dispatches.

CPI Security
Apr 26th, 2023
CPI Security Wins 2023 TMA Monitoring Center of the Year | CPI Security®

CPI Security is proud to be named 2023 Monitoring Center of the Year.

CPI Security
Dec 7th, 2022
NC Family Uses CPI Security In-App Panic Button During Medical Emergency | CPI Security®

CPI Security released the in-app panic button in 2021 to provide its customers with another way to call for help.