Facebook pixel

Senior UX Writer
Posted on 8/18/2022
San Francisco, CA, USA • Los Angeles, CA, USA • Phoenix, AZ, USA
Experience Level
Desired Skills
Data Analysis
Product Design
UI/UX Design
  • A Bachelor's degree, or equivalent experience, in communications, creative or technical writing, HCI, UX, or similar field
  • 3-5 years experience writing consumer-facing product content, including web, app, email, SMS, chatbot, SEO content, FAQs, etc
  • A portfolio that showcases relevant work experience
  • Ability to work independently with minimal oversight
  • Experience mentoring other writers
  • Excellent skills in communication, editing, and proofreading, including QA/QC
  • Ability to produce high-quality content in a high volume, fast-paced product design environment
  • General understanding of digital marketing and communication best practices, including UX Writing and Design
  • Experience using web-based design applications and tools, including Figma, HTML, and Google products
  • The ability to collect, analyze and interpret testing and customer utilization data, including A/B testing
  • Ability to communicate and interact with others effectively in a professional, courteous manner in an office environment
  • Write clear, concise, original content across multiple channels and touch points, in Carvana's tone and voice
  • Translate complex concepts and processes into compelling, easy to follow content
  • Develop strategies to shape positive customer experiences, create cohesive product narratives, and align product copy with the brand
  • Partner with stakeholders and team members to build, deliver and maintain content guidelines, including a robust style guide for every touchpoint
  • Conduct competitive research and provide solutions and recommendations to stakeholders
  • Mentor other team members and provide constructive feedback to peers
  • Work with analytics and research partners to make data driven recommendations
  • Stay up-to-speed on relevant industry trends and monitor competitive products
  • Hiring is contingent on passing a complete background check
  • Carvana is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information
  • This role is not eligible for visa sponsorship
  • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice
Carvana is a leading e-commerce platform for buying and selling used cars.
Company Overview
Carvana is a leading e-commerce platform for buying and selling used cars.