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Full-Time

Director of Security

Posted on 6/18/2024

Bandwidth

Bandwidth

1,001-5,000 employees

Cloud-based voice and messaging services

Consumer Software
Enterprise Software

Expert

Raleigh, NC, USA

Category
Cybersecurity
IT & Security
Required Skills
Communications
Management
Requirements
  • Bachelor's degree in a related field preferred.
  • 15+ years in law enforcement, military, or corporate security management.
  • Proven ability to develop and execute security strategies in a corporate environment.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Knowledge of access control systems, security cameras, and security technology.
  • Familiarity with local and international security regulations and standards.
  • Crisis management and emergency response experience.
  • Demonstrated ability to work collaboratively with cross-functional teams.
Responsibilities
  • Develop and implement comprehensive security strategies for Bandwidth's headquarters campus and other offices worldwide.
  • Manage and supervise the third-party security guard service.
  • Partner with IT and Information Security Teams for access control, security cameras, and compliance.
  • Develop and update emergency response plans and lead crisis management teams.
  • Stay current with security industry trends, best practices, and regulatory requirements.
  • Provide security training and awareness programs for employees.
  • Ensure compliance with all relevant security laws, regulations, and standards.

Bandwidth provides voice, messaging, and emergency services through cloud-based solutions tailored for businesses, including enterprises, service providers, and application developers. Their services allow clients to integrate reliable communication capabilities into their applications and systems. Bandwidth's offerings include voice calling, text messaging, and emergency calling, all designed to ensure high reliability and scalability, which are essential for uninterrupted communication. The company generates revenue through subscription models, where clients pay a recurring fee, and usage-based models, where charges are based on the volume of calls or messages. Regular maintenance and updates are conducted to enhance service performance and reliability. Bandwidth's goal is to deliver dependable communication solutions that meet the evolving needs of businesses in a competitive telecommunications market.

Company Stage

Series A

Total Funding

$24.5M

Headquarters

Raleigh, North Carolina

Founded

2005

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-2%

2 year growth

-5%
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Simplify's Take

What believers are saying

  • Bandwidth's consistent financial performance, including exceeding revenue and profitability guidance, indicates strong growth potential.
  • Winning multiple Stevie Awards for customer service highlights Bandwidth's commitment to exceptional customer support, a key differentiator in the CPaaS market.
  • The introduction of innovative solutions like Bandwidth Maestro and the Texties awards program demonstrates the company's focus on continuous innovation and customer engagement.

What critics are saying

  • The highly competitive telecommunications market could pressure Bandwidth to continually innovate to maintain its market position.
  • Dependence on large enterprise clients means that losing a few key customers could significantly impact revenue.

What makes Bandwidth unique

  • Bandwidth's unique combination of owned-and-operated network and global reach sets it apart from other CPaaS providers who rely on third-party networks.
  • The company's focus on providing AI-ready capabilities and programmable communications APIs offers a level of customization and future-proofing that is rare in the industry.
  • Bandwidth's strong regulatory experience and compliance capabilities make it a trusted partner for enterprises with stringent regulatory requirements.

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Benefits

100% Medical & Dental Coverage

401(k) & College Savings Plan

PTO with Email Embargo

Free Gym Membership

90 Minute Workout Lunches

Employee Development Opportunities

INACTIVE