Senior Engineering Manager

Patient Core Services

Confirmed live in the last 24 hours

Locations

New York, NY, USA

Experience Level

Entry

Junior

Mid

Senior

Expert

Requirements

3+ years of engineering management experience
5+ years of experience architecting scalable web applications and distributed systems
Track record of building high-performing, healthy, and sustainable teams that addressed increasingly complex technical and organizational challenges
Demonstrated ability to build strong partnerships across the organization
Passion for coaching, developing, and managing a diverse teams of engineers
Excellent communication skills with the desire and ability to adapt to your audience
Comfort with ambiguity and faced-paced environments, and a drive to actively seek clarity for yourself and the team

Responsibilities

Lead a high-performing engineering team focused on building scalable services and systems critical to Ro's platform
Develop team members and support their career growth with regular feedback and coaching
Ensure the team is motivated, engaged, and collaborating effectively with the broader organization
Partner with Product, Data, and Design to define the vision, strategy, and roadmap
Establish team goals and metrics that are aligned with the company strategy while maintaining our tech organization's standards and best practices
Contribute actively towards the development and health of the larger engineering organization, including culture, innovation, and recruiting

Desired Qualifications

5+ years of experience delivering impactful systems in a technical leadership role
Experience with commerce platforms (e.g. pricing, payments, subscriptions, product catalogs)
Experience with state management and event driven architecture
Python and FastAPI familiarity
Experience building systems that integrate with vendors like Stripe and Braintree

Who We Are

Ro is a direct-to-patient healthcare company with a mission of helping as many patients as possible achieve their health goals. Ro is the only company to offer telehealth care, at-home diagnostic testing, labs, and pharmacy services nationwide. This is enabled by Ro’s vertically integrated platform that helps patients achieve their goals through a convenient end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 98% of primary care deserts.

Ro was recognized as a CNBC Disruptor 50 in 2022, listed by Inc. Magazine as a Best Place to Work in 2022 for our third consecutive year, and named one of FORTUNE’s 2022 Best Medium Workplaces.

As an Engineering Manager at Ro, you’ll be a direct contributor to the products and technologies that help us provide accessible direct-to-patient healthcare. Working on the Patient Core Services team, you’ll be leading a team of engineers developing and evolving Ro’s commerce and identity platforms. The team’s scope includes pricing, payment, order management, login/authentication, and a customer data platform. You’ll partner closely with Product, Design, Data, and other engineering teams to define and execute Ro’s technical vision.

What You’ll Do:

Lead a high-performing engineering team focused on building scalable services and systems critical to Ro’s platform
Develop team members and support their career growth with regular feedback and coaching
Ensure the team is motivated, engaged, and collaborating effectively with the broader organization
Partner with Product, Data, and Design to define the vision, strategy, and roadmap
Establish team goals and metrics that are aligned with the company strategy while maintaining our tech organization’s standards and best practices
Contribute actively towards the development and health of the larger engineering organization, including culture, innovation, and recruiting

What You’ll Bring:

3+ years of engineering management experience
5+ years of experience architecting scalable web applications and distributed systems
Track record of building high-performing, healthy, and sustainable teams that addressed increasingly complex technical and organizational challenges
Demonstrated ability to build strong partnerships across the organization
Passion for coaching, developing, and managing a diverse teams of engineers
Excellent communication skills with the desire and ability to adapt to your audience
Comfort with ambiguity and faced-paced environments, and a drive to actively seek clarity for yourself and the team

Bonus Skills:

5+ years of experience delivering impactful systems in a technical leadership role
Experience with commerce platforms (e.g. pricing, payments, subscriptions, product catalogs)
Experience with state management and event driven architecture
Python and FastAPI familiarity
Experience building systems that integrate with vendors like Stripe and Braintree

We’ve Got You Covered:

Full medical, dental, and vision insurance + OneMedical membership
Healthcare and Dependent Care FSA
401(k) with company match
Flexible PTO
Wellbeing + Learning & Growth reimbursements
Paid parental leave + Fertility benefits
Pet insuranceStudent loan refinancing
Virtual resources for mindfulness, counseling, fitness, and physical therapy

The target base salary for this position ranges from $217,600-$256,000 in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.

Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).

At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we are committed to building an inclusive environment where you can be you.

See our California Privacy Policy here.

201-500 employees

Website

Telehealth & in-home care provider

Company Overview

Ro's mission is to revolutionize healthcare by building accessible, impactful, and trusted care that people want. The company provides high-quality, affordable healthcare without the need for insurance through their vertically integrated platform that powers a personalized, end-to-end healthcare experience from diagnosis, to delivery of medication, to ongoing care.

Benefits

Medical, dental, & vision benefits
One Medical membership
Equity
Flexible Time Off
Gym reimbursement stipend
Learning & development stipend
Paid parental leave
Flexible work arrangements
Dog-friendly office
Company-wide events

Company Core Values

We treat patients for life
Take on the complexity for out patients
Meet patients at eye level
Transparency drives better outcomes
Always look under the rock
Progress over perfection