Senior Residential Service Technician

BGIS ITS is currently seeking a Sr. Residential Service Technician to join the team in Hudson, FL and surrounding areas.
 

The Senior Service Technician leverages their extensive expertise to diagnose, troubleshoot, and efficiently repair a variety of residential HVAC systems. They play a pivotal role in conducting diagnosis of faulty HVAC, recommending, and providing solutions, while adhering to industry standards. The Senior Service Technician will occasionally perform routine preventative maintenance tasks that contribute to extending equipment lifespan and preventing potential issues. They will be required to provide excellent customer service and explain technical issues and solutions. Additionally, the Senior Service Technician will be a leader within the service team, helping to foster continued learning and collaboration within the team.

Compensation:

• Hourly Rate: $30 - $34 per hour
• 5% Commission
• 48 Hours of PTO
• 5% 401(k) Match
• (7) paid holidays

 Are You Looking For

• A company that cares and wants you to achieve your career objective.
• A company that offers you flexibility on the types of rewards and recognition that align with your personal situation.
• A company that puts you and your career first

BGIS is that Company.

BGIS Integrated Technical Services (ITS) US (dba Millian Aire Enterprise LLC) has built a strong service-oriented company using only school and field trained technicians.  We take pride in treating all our customers with the highest degree of professionalism, care and understanding. Our experience, quality of work, and rates are unequaled in the marketplace. In 2022 Millian Aire merged with BGIS, a global leader in the provision of facility management services, project delivery, energy & sustainability, asset management, workplace advisory, and real estate services. With a combined team of over 500 commercial field technicians in the US (over 7000 globally), BGIS and Millian Aire relentlessly focuses on delivering memorable customer experiences that create value for our clients by focusing on developing a team of commercial technicians and providing those technicians ongoing training, support and ongoing career development.

KEY DUTIES & RESPONSIBILITIES

• Arrive at jobsite at scheduled time and location as dispatched.
• Relocate from one jobsite to another jobsite as dispatched during the workday.
• Report to dispatcher when arriving and leaving jobsite. 
• Operate company vehicle as needed. 
• Follow instructions from supervisor and carry out in timely manner.
• Report problems with company tools or vehicle promptly.
• Report problems with equipment to Dispatcher to expedite parts delivery.
• Purchase required tools as listed.
• On call status for emergency service as required.
• Ability to work staggered schedule if required.
• Complete deliveries by driving non-DOT company truck or van to and from vendor locations. 
• Take company vehicles in for service calls. 
• Maintain cleanliness and appearance of company vehicles interior and exterior. 
• Follow all safety laws when driving and maneuver through traffic in a courteous manner. 
• Able to climb and descend ladders while carrying up to 30 lbs., lift up to 75 lbs. and maneuver in confined spaces i.e., crawlspaces, attics, etc.
• Must be able and willing to wear Personal Protective Equipment (PPE) any concerns with this requirement.

KNOWLEDGE & SKILLS

• Demonstrate mechanical aptitude.
• Valid driver's license
• Willingness to invest in tools used in the Service of HVAC equipment.
• Willingness to invest time in training seminars and classes.
• Operate power and hand tools safely.
• Basic knowledge of electrical and refrigeration principles.
• Basic knowledge of service tools and testing devices.
• Perform filter changes and do filter checklist paperwork unassisted.
• Perform planned maintenance with assistance of a Service Technician 3 or 4
•  Follow directions as given.
• Work from 28’ extension ladder and 12’ step ladder.
• Commit to developing customer service skills.

Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement.

The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment and training.

BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGIS who have always been the source of our strength. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence.

This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity.

Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind.

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